Both oven knobs have come off and although don't appear to be broken we can't seem to fix them back on properly

call a technician to properly diagnose the fault
could be a faulty program board

Thanks for choosing FixYa and welcome. you have a electric oven or a gas oven that won't heat or doesn't heat properly, here are some things you will need to check. The most likely cause of a oven not heating correctly is a defective heating element. You have two types of heating elements in your oven. The bottom element(s) are the baking elements. The element(s) on the top are the broil elements. If you don't see the bright red glow from the element, chances are they are not working or not working correctly. If a heating element is bad, you need to replace the entire element. If your oven is warm and not correctly hot, one of the elements may be bad. In most ovens, when you preheat, both elements are used. This would make the oven to appear like it is working correctly but it is not. If the elements are not working, they might not be getting power. Test the wires to the elements with a voltage meter to make sure they are getting power before you decide to change them out. Many electrical ovens have a sensor that monitors the oven temperture. Ovens that have this sensor usually contain a digital display on the oven. The sensor could be defective. Those without the sensor use the basic mechanical system to control the oven temperature. You also want to check the thermostat sensing bulb. Make sure the bulb is good and has not come loose. Now, if you have a gas range oven that doesn't heat properly, first, you want to check your bake igniter. It may have burned out or it could be not working properly. It will be located near your burner. It is also possible that you are not getting gas to the burner. If so, it may be the gas safety valve or the igniter. You need to check your selector switch and thermostat as well. They may be defective. Always make sure you test the parts for power with a voltage meter of some type before you decide to change the part. If you have a part that appears to not be working, it may not be getting power because of a bad wire or broken connection.

Thanks for choosing FixYa and welcome. you have a electric oven or a gas oven that won't heat or doesn't heat properly, here are some things you will need to check. The most likely cause of a oven not heating correctly is a defective heating element. You have two types of heating elements in your oven. The bottom element(s) are the baking elements. The element(s) on the top are the broil elements. If you don't see the bright red glow from the element, chances are they are not working or not working correctly. If a heating element is bad, you need to replace the entire element. If your oven is warm and not correctly hot, one of the elements may be bad. In most ovens, when you preheat, both elements are used. This would make the oven to appear like it is working correctly but it is not. If the elements are not working, they might not be getting power. Test the wires to the elements with a voltage meter to make sure they are getting power before you decide to change them out. Many electrical ovens have a sensor that monitors the oven temperture. Ovens that have this sensor usually contain a digital display on the oven. The sensor could be defective. Those without the sensor use the basic mechanical system to control the oven temperature. You also want to check the thermostat sensing bulb. Make sure the bulb is good and has not come loose. Now, if you have a gas range oven that doesn't heat properly, first, you want to check your bake igniter. It may have burned out or it could be not working properly. It will be located near your burner. It is also possible that you are not getting gas to the burner. If so, it may be the gas safety valve or the igniter. You need to check your selector switch and thermostat as well. They may be defective. Always make sure you test the parts for power with a voltage meter of some type before you decide to change the part. If you have a part that appears to not be working, it may not be getting power because of a bad wire or broken connection.

Thanks for choosing FixYa and welcome. you have a electric oven or a gas oven that won't heat or doesn't heat properly, here are some things you will need to check. The most likely cause of a oven not heating correctly is a defective heating element. You have two types of heating elements in your oven. The bottom element(s) are the baking elements. The element(s) on the top are the broil elements. If you don't see the bright red glow from the element, chances are they are not working or not working correctly. If a heating element is bad, you need to replace the entire element. If your oven is warm and not correctly hot, one of the elements may be bad. In most ovens, when you preheat, both elements are used. This would make the oven to appear like it is working correctly but it is not. If the elements are not working, they might not be getting power. Test the wires to the elements with a voltage meter to make sure they are getting power before you decide to change them out. Many electrical ovens have a sensor that monitors the oven temperture. Ovens that have this sensor usually contain a digital display on the oven. The sensor could be defective. Those without the sensor use the basic mechanical system to control the oven temperature. You also want to check the thermostat sensing bulb. Make sure the bulb is good and has not come loose. Now, if you have a gas range oven that doesn't heat properly, first, you want to check your bake igniter. It may have burned out or it could be not working properly. It will be located near your burner. It is also possible that you are not getting gas to the burner. If so, it may be the gas safety valve or the igniter. You need to check your selector switch and thermostat as well. They may be defective. Always make sure you test the parts for power with a voltage meter of some type before you decide to change the part. If you have a part that appears to not be working, it may not be getting power because of a bad wire or broken connection.

Thanks for choosing FixYa and welcome. If you have a electric oven or a gas oven that won't heat or doesn't heat properly, here are some things you will need to check. The most likely cause of a oven not heating correctly is a defetive heating element. You have two types of heating elements in your oven. The bottom element(s) are the baking elements. The element(s) on the top are the broil elements. If you don't see the bright red glow from the element, chances are they are not working or not working correctly. If a heating element is bad, you need to replace the entire element. If your oven is warm and not correctly hot, one of the elements may be bad. In most ovens, when you preheat, both elements are used. This would make the oven to appear like it is working correctly but it is not. If the elements are not working, they might not be getting power. Test the wires to the elements with a voltage meter to make sure they are getting power before you decide to change them out. Many electrical ovens have a sensor that monitors the oven temperture. Ovens that have this sensor usually contain a digital display on the oven. The sensor could be defective. Those without the sensor use the basic mechanical system to control the oven temperature. You also want to check the thermostat sensing bulb. Make sure the bulb is good and has not come loose. Now, if you have a gas range oven that doesn't heat properly, first, you want to check your bake igniter. It may have burned out or it could be not working properly. It will be located near your burner. It is also possible that you are not getting gas to the burner. If so, it may be the gas safety valve or the igniter. You need to check your selector switch and thermostat as well. They may be defective. Always make sure you test the parts for power with a voltage meter of some type before you decide to change the part. If you have a part that appears to not be working, it may not be getting power because of a bad wire or broken connection.

The unit is working as it should. The top oven lights will only come on when the top oven control knob is turned on. The grill control does NOT turn the lights on. If you want to see what you are grilling, then you should turn the top oven control on to its first position. This works even if the grill is operating.

Hi, I understand your frustration, the manual supplied is next to useless! The 'obvious' settings appear NOT to work (as the grill remains on full heat setting all the time). The only way we've managed is to lower the food away from the grill..... not ideal I know - but also we don't use it for toast.
I suppose Hoover would be the next best port of call for assistance, oh for a proper manual, not a horrible generic one that attmpts to cover every model they produce - AND FAILS.
This is purchasers main complaint about buying Hoover ovens it seems.
I'll come back to see if anyone can supply a solution to our problem.... and hope it's not a fault in manufacture.

Thanks for choosing FixYa and welcome. If you have a electric oven or a gas oven that won't heat or doesn't heat properly, here are some things you will need to check. The most likely cause of a oven not heating correctly is a defetive heating element. You have two types of heating elements in your oven. The bottom element(s) are the baking elements. The element(s) on the top are the broil elements. If you don't see the bright red glow from the element, chances are they are not working or not working correctly. If a heating element is bad, you need to replace the entire element. If your oven is warm and not correctly hot, one of the elements may be bad. In most ovens, when you preheat, both elements are used. This would make the oven to appear like it is working correctly but it is not. If the elements are not working, they might not be getting power. Test the wires to the elements with a voltage meter to make sure they are getting power before you decide to change them out. Many electrical ovens have a sensor that monitors the oven temperture. Ovens that have this sensor usually contain a digital display on the oven. The sensor could be defective. Those without the sensor use the basic mechanical system to control the oven temperature. You also want to check the thermostat sensing bulb. Make sure the bulb is good and has not come loose. Now, if you have a gas range oven that doesn't heat properly, first, you want to check your bake igniter. It may have burned out or it could be not working properly. It will be located near your burner. It is also possible that you are not getting gas to the burner. If so, it may be the gas safety valve or the igniter. You need to check your selector switch and thermostat as well. They may be defective. Always make sure you test the parts for power with a voltage meter of some type before you decide to change the part. If you have a part that appears to not be working, it may not be getting power because of a bad wire or broken connection. Thank you for your time and thanks for choosing FixYa.

hello sir/mam
please check the back portion of the oven you will see the screws which will be fixed to the top cover you should unscrew the screws and using a screw driver push the top cover .Then you can fix the control knob.

benypeny what that flash was from what I have seen over the years is your heating element on the back wall burning out. Remove the cover and you will see the element is no longer in 1 piece.