HP Photosmart D7160 InkJet Printer Logo
Posted on Dec 11, 2017
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HP D7360 prints in magenta instead of black. Both cartridges are

Tried printing a solid black test page but it comes out as magenta. However, when printing out the HP Diagnostic page the page headings print in black but the technical details, in fine text, are missing. Printing a letter, the text again comes out as magenta. Have tried more than one black cartridge with same result

  • 1 more comment 
  • HAKONE68 Jan 10, 2009

    PRINTER WILL NOT PRINT IN BLACK. PRINTING A DIAGNOSTIC PAGE HEADING PRINTS BUT NOT TECHNICAL DETAILS, VERY VERY VERY FINE ONLY. IF I SCHEDULE A BLACK PRINT ONLY, NOTHING PRINTS. GRAY SCALE IS WASHED OUT WHERE BLACK SHOULD BE .

  • alanbrucehal Mar 20, 2009

    prints out diagnostic info headers and very light text, grey insted of black comes out on the full 8.5x11

  • Anonymous May 18, 2009

    Exactly the same problem occurred today with my HP D7160 printer.....

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1 Answer

Andrew Henderson

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  • HP Expert 394 Answers
  • Posted on Dec 11, 2017
 Andrew Henderson
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Check your other colours. Anything other than a True Type Font is printed in colour shaded with black, so it sounds like you have a problem with yellow and cyan. Either the ink cartridges are out or the print heads have a blockage.
If the cartridges are not empty or v low, try sitting the print head over a folded paper kitchen towel damped with hot water for 10 minutes. Remove it and try your diagnostic again.

5 Related Answers

bluegreenash

Gareth Cockram

  • 661 Answers
  • Posted on Sep 27, 2007

SOURCE: Wonky colour printing!!

you need to run a print alignment test.. this should correct the colour faults (unless you really do have blocked cartridges,

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JULIANFIX

ALBERT GARCIA

  • 975 Answers
  • Posted on Apr 26, 2008

SOURCE: hp f380 with Visa OS not printing black

when ready to print go first to where it says PREFERENCES click there , and then slect BLACK CARTRIDGE ONLY ,just to be sure that is not the cartridge ,fun a print , see what happens. hope this helps

A

Anonymous

  • Posted on Aug 04, 2008

SOURCE: HP Photosmart D7360

HP support decided it could not be repaired on line, agreed to replace it but found it was a few days out of waranty...so it is dead in the water. Probably not cost effective to repair it.

Anonymous

  • 1 Answer
  • Posted on Dec 05, 2008

SOURCE: hp officejet 6110 not printing with black ink

I think I know what is the problem. I refilled my black ink cartridge and it printed for a while, but at some point it just stopped working. The head wouldn't touch the paper. Initially I thought the printer had a problem, but then I discovered that the color cartridge still worked.I had a spare new cartridge so I changed it. Everything worked just fine afterwards. My hypothesis is that HP tracks an identifier in the cartridge and does NOT allow you to refill (I even think they simulate for the cartridge to be failing, but I still have to corroborate this). I think this is outrageous and illegal. Please let other people with the same problem know about it. So, the solution is to stop using HP products.

fotomohamed

mohamed salim shaikh

  • 321 Answers
  • Posted on Jun 18, 2009

SOURCE: HP D7360 display problem

in option it shows ???????? so reinstall drivers and programme if still not then install window again the same proplem was with me and i did same

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