I cleaned the brew group, then I inserted it back in the machine when it dried, when I attempted to make a latte macchiato the frothted milk came out into the cup but the coffee went to the drip tray ,the discaling message came on , I attempted the discaling but the water went into the drip tray. can you please tell me how to fix it

SOURCE: Problem getting a Full Cup of Coffee

besides descaling you need to lube the brew group, especially the bit that accepts the group nozzle. You might have a leaking boiler too, 6 years is pretty good for a vienna.

Remove the brew group and look for the two red o-rings on teh brass bit, smear some lube on it, they might need replacing by now, but luckily they aren't too expensive and readily available albeit a bit tricky to install, a good light and some patience is very important.

SOURCE: Water leakage- V'spresso machine

the pool of water its probably the boiler that leak you can order a seal kit from saeco but itell you the bolt that hold the boiler you have to remove them to change the seal most of time they brake and you got to drill them out big job new seal kit for brew group cheers p.s descaling with vinegar no good descaling solution is the best solution melts calcium vinegar remove in flake and can block maybe thats why our valve leaking cheers

SOURCE: Saeco Incanto Issue

Hi,

Make sure the magnet in water tank flow up when you fill it with water.

Let me know if you need any instruction.
/Mirran

Cerini Coffee

• 223 Answers
• Posted on Nov 25, 2008

SOURCE: re: no coffee comes out after the grinding and loading stages!

Sounds like your coffee grinder is grinding too fine. I would up the size of your grinder. The larger the numbers the coarser the grinds. Also, should descale the machine if you haven't in a while. One of these two things may help.

Also, if the above two things do not work you can try to clean out your grinder using the instruction #2 posted on the website http://cerinicoffee.com/Saeco_technical_documents.asp

Sales, Service and Information of Saeco Machines visit:

www.CeriniCoffee.com

Hope Everything works out for you.

Ernest R

• 1618 Answers
• Posted on Jul 02, 2009

SOURCE: Saeco talea touch - grinds & brews coffee into grounds drawer??

Try this, adjust the grind to a coarser setting atleast 2 numbers, then remove brew unit and look behind at white plastic valve, there is a small chamber under valve make sure chamber is clean and that the small discharge from chamber to drain tray is also clear. Then remove shower screen from brew unit and clean if necessary, also check the tube from the shower. Reinsert and test.