Canon DR-2050C Path-Through Scanner Logo
Kris Lyn Posted on Dec 15, 2011
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How do I clean my scanner. It is a Canon DR-2050C. white lines are appearing on one side, which appears to be page 1 of double sided documents

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Mohan Sriraman

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  • Expert 490 Answers
  • Posted on Dec 31, 2014
Mohan Sriraman
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Please clean the scan module.

4 Related Answers

mohanchennai

Mohan Sriraman

  • 490 Answers
  • Posted on Mar 05, 2008

SOURCE: DR 2050C

This has something to do the brightness chosen. In the manual mode, if you choose a dark output, the output will have tis area also; if you choose, lighter output, it will omit. In the auto scan mode, the scanner decides what is the best output.

S. Mohan

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mohanchennai

Mohan Sriraman

  • 490 Answers
  • Posted on Mar 18, 2009

SOURCE: Canon DR 2580C Scanning issue

In Captureperfect, select page size as 'Scanners Maximum'. Select automatic paper size, check the output now. If you select bigger paper size and smaller paper, you will see lack output, outside the paper area.
S. Mohan, Chennai, India

mohanchennai

Mohan Sriraman

  • 490 Answers
  • Posted on Jun 09, 2009

SOURCE: Line appears on all scanned documents. Scaning window & rollers have been cleaned.

Do the lines appear in the same location on all images? Please clean the glass with isopropyl alcohol.IF the lines are crisp and sharp at the edges on all levels of contrast, then it is module problem. If it varies depending upon the contrast chosen and is also with jaggered edges, it is dust stuck on the glass. Dont use solvents.
S. Mohan, Chennai, India

mohanchennai

Mohan Sriraman

  • 490 Answers
  • Posted on Oct 27, 2009

SOURCE: Canon DR-2050C Scanner gets verticle line down image

:-) Please try and locate the scan module. All Scanners have glass to prevent dust entering the scan module. If dust 'sticks' to the glass and when scanned, it creates a 'line' in the output. Even slow desktop scanners are sealed for dust prevention.
S. Mohan

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Related Questions:

0helpful
1answer

I have a line that runs down the center of all the documents I scan. What can I do?

On your scanner, there is something (dust?) that is blocking that part of the scanner from scanning that column on the scanned document. Clean the scanning-head.
1helpful
1answer

My scanner is now adding a page with a black line that runs from top to bottom of the page and the actual document scanned is page 2. But the document is fine with no line through it. Does this mean that...

Check your scanner software settings. It is probably set at duplex ever time you start to scan. That is why you get two pages for every pass, the front and the back. You must place the document in the feeder in a way that the front side of the document is page 2. You may want to flip it next time you scan. So the main question is why there is black line from top to bottom? That is because there is a piece of dirt stuck on the glass of the scanner. You see, this scanner actually does two scanning when a page runs through it: the front and the back in duplex mode. So there are two scanners in side the box. The front page scanner apparently is dirty and needs to be cleaned with clean cloth and lens cleaner.
1helpful
1answer

Line appearing on document

Clean the glass thoroughly with a damp cloth.
S. Mohan
0helpful
1answer

Canon Dr2050C Duplex scanning reverse page all black

Check your brightness setting for backside. Ideally keep it automatic, else you can manually choose the right brightness.
S. Mohan
0helpful
1answer
0helpful
1answer

Line appears on all scanned documents. Scaning window & rollers have been cleaned.

Do the lines appear in the same location on all images? Please clean the glass with isopropyl alcohol.IF the lines are crisp and sharp at the edges on all levels of contrast, then it is module problem. If it varies depending upon the contrast chosen and is also with jaggered edges, it is dust stuck on the glass. Dont use solvents.
S. Mohan, Chennai, India
3helpful
1answer

Line going down page

Don't know if this is a solution per se but I replaced the glass bar (there is a part # on it) on the inside front of the scanner and still got a line. Then I played around with the back scanner glass and still got a line then I got in there real good and cleaned and when I scanned something it would show no lines until I saved the document then I got two lines. Thought it was my software going haywire but I did not give up, got some canned air and alcohol and cleaned the glass once again and blew out every part I could find and the problem resolved itself. Apparently the smallest piece of lint or dust, smudge or anything foreign on the scanner lenses will cause this line. But I love this scanner and I wasn't willing to give it up or pay $600 for a new one. Only had it a little more than a year. Persistence seems to be the key but check those little scanner bars and be careful, they are tricky to get out.
0helpful
2answers

Problem with images

Make sure light does not shine directly on top of the scanner, if light goes in, you will still get lines...
Also: Try aligning the paper on the corner where the arrows are, and close the feeder guides.
0helpful
1answer

DR 2050C

This has something to do the brightness chosen. In the manual mode, if you choose a dark output, the output will have tis area also; if you choose, lighter output, it will omit. In the auto scan mode, the scanner decides what is the best output.

S. Mohan
1helpful
1answer

Duplex Scanning

If the line appears in the same location, it is definitely dust sticking to the glass. How thick is it? If it is thick, it may be because of an LED failed to glow, but this is etremely rare. If you are getting line in Duplex mode and not in simplex mode, it is on the second scanning module! Try cleaning with Isopropyl Alcohol (IPA). If you have been scanning old documents which tend to break like biscuit or get powdery, a speck can enter into the scanning area and create trouble.

S. Mohan
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