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bernadette keenan Posted on Feb 02, 2018

Cannot connect to bt intrnet as wireless network adapter will not recognise isp

Have a new bt modem router although my acer travelmate says wireless network is connected to the internet signal strength exellent the acer will not connect to any website -internet explorer cannot display the webpage. dianostic says cannot find the wireless network you are trying to connect to

1 Answer

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  • Contributor 16 Answers
  • Posted on Feb 02, 2018
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You got a conflict on your DNS protocol you need to go into your 'command prompt' settings (right click start and click on command prompt ) and enter 'clear DNS' and see if that works.

4 Related Answers

oblongdarly

  • 69 Answers
  • Posted on Feb 28, 2010

SOURCE: Wireless connected but internet not working.

try opening ie then clicking the file tab, look to see if there is a tick next to 'work offline' if there is then uncheck it.

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elix0411

Jose Cada

  • 3530 Answers
  • Posted on Jan 18, 2011

SOURCE: Acer Aspire 5570-2609, Windows Vista

Welcome to Fixya

Since the computer was able to detect the wireless router, there should be no problem connecting to the internet. Please go to the computer command prompt by clicking start menu then type in to the start search bar CMD then press enter. Type at the command box ipconfig /all .

Please reply to this email reagarding all the details you will see when you do the ipconfig /all.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Liev Aleman

  • 23 Answers
  • Posted on Feb 16, 2011

SOURCE: I have an acer aspire one laptop that will not

1.- Try to find the wireless card switch (or button). Look the wireless led indicator, must be on.
You should surf if the led is on.

2.- If not works, go to device manager and look to your wireless device and turn the switch on and
off again. Look if the device is accepted without any sign. If the device get any sign then you
have problem with your wireless driver. If no sign. Open My Computer and then open networks
or my network places, and try to access to any other computer you have.

3.- If the device is ok in device manager and the led indicator is on and you can access other
computer thru network places, then open Internet explorer, go to tools, then go to internet
options, then go to connections and there click on Lan settings. In the proxy section uncheck
the box. Restart your Internet Explorer and it must surf now.

Good Luck and remember to rate my answer.



Anonymous

  • 1116 Answers
  • Posted on Sep 23, 2011

SOURCE: I recently replaced my old

Remove and recreate the wireless network connection

  1. Click on Start, and then Control Panel
  2. Double click on Network Connections
  3. Right-click the wireless network connection, and click Properties
  4. Click the Wireless Networks tab
  5. Under Preferred networks, click the wireless network, and then click Remove
  6. Click View Wireless Networks
  7. Under Network Tasks, click Refresh Network List
  8. Under Choose a wireless network, click the wireless network that you want to connect to, and then click Connect
In Windows, there is a power mode setting for the wireless driver that may help this issue. Follow the instructions below.
  1. Go to Control Panel, System, click the Hardware tab and select Device Manager.
  2. Click the + next to Network Adapters and double click on the wireless network adapter.
  3. Click on the Advanced tab, select Power Save Mode from the list on the left.
  4. Change the Value on the right to Off.
    The default setting is Maximum, which may cause issues similar to those described.
Check to see if this has resolved the connectivity issue. If it has not, the following steps may need to be completed.
  1. Click on Start, Settings, Control Panel
  2. Double click Network Connections
  3. Right-click your wireless network connection, and click Properties
  4. Click the Wireless Networks tab
  5. Under Preferred networks, click the wireless network, and click Properties
  6. Click the Authentication tab, click to clear the "Enable IEEE 802.1X authentication for this network" check box, and then click OK twice.

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How to install internet connectivity to acer mobilr

Here are the recommended steps to connect to a wireless base router 1. Check and remove power from both your router and the DSL ROUTER/CABLE ROUTER MODEM 2. Wait one complete minute until applying power to modem then wait one minute before applying power to wireless router. 3. Ensure you have green lights across both devices, specifically, the recieved and sent lights. These same lights will tend to blink rapidly when there is active data, at times this will still blink, and a DNS error will prevent you from connecting to the internet. If this is the case, call your ISP Internet service provider 4. Check your authentication Security key on your router first, then check all your wireless devices to ensure they are on the same network name, key, and channel with the same type of encryption as the router 5. Start one device at a time and check for connectivity, if your still experiencing a problem, check the settings on all your wireless adapters, device drivers, internet browser settings, firewalls and proceed. 6. still have problems, connect a rj45 cable from the router directly to your computer to at least see if your wireless settings are bad or if the router may be bad. 7. Contact your ISP to determine if your receiving singal 8. Avoid using a splitter or parital power backup for yours routers 9. Still having problems, change your wireless router only after your ISP changes their faulty modem 10.Attempt the same process when setting up your new wireless router and or modem
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Here are the recommended steps to connect to a wireless base router 1. Check and remove power from both your router and the DSL ROUTER/CABLE ROUTER MODEM 2. Wait one complete minute until applying power to modem then wait one minute before applying power to wireless router. 3. Ensure you have green lights across both devices, specifically, the recieved and sent lights. These same lights will tend to blink rapidly when there is active data, at times this will still blink, and a DNS error will prevent you from connecting to the internet. If this is the case, call your ISP Internet service provider 4. Check your authentication Security key on your router first, then check all your wireless devices to ensure they are on the same network name, key, and channel with the same type of encryption as the router 5. Start one device at a time and check for connectivity, if your still experiencing a problem, check the settings on all your wireless adapters, device drivers, internet browser settings, firewalls and proceed. 6. still have problems, connect a rj45 cable from the router directly to your computer to at least see if your wireless settings are bad or if the router may be bad. 7. Contact your ISP to determine if your receiving singal 8. Avoid using a splitter or parital power backup for yours routers 9. Still having problems, change your wireless router only after your ISP changes their faulty modem 10.Attempt the same process when setting up your new wireless router and or modem
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Here are the recommended steps to connect to a wireless base router 1. Check and remove power from both your router and the DSL ROUTER/CABLE ROUTER MODEM 2. Wait one complete minute until applying power to modem then wait one minute before applying power to wireless router. 3. Ensure you have green lights across both devices, specifically, the recieved and sent lights. These same lights will tend to blink rapidly when there is active data, at times this will still blink, and a DNS error will prevent you from connecting to the internet. If this is the case, call your ISP Internet service provider 4. Check your authentication Security key on your router first, then check all your wireless devices to ensure they are on the same network name, key, and channel with the same type of encryption as the router 5. Start one device at a time and check for connectivity, if your still experiencing a problem, check the settings on all your wireless adapters, device drivers, internet browser settings, firewalls and proceed. 6. still have problems, connect a rj45 cable from the router directly to your computer to at least see if your wireless settings are bad or if the router may be bad. 7. Contact your ISP to determine if your receiving singal 8. Avoid using a splitter or parital power backup for yours routers 9. Still having problems, change your wireless router only after your ISP changes their faulty modem 10.Attempt the same process when setting up your new wireless router and or modem
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You have _THREE_ separate network connections to check:

1. your router, through your ADSL modem, to your ISP;

2. your computer, through an Ethernet cable, to your router;

3. your computer, through its wireless adapter, to the wireless adapter in your router.

So:

1. Connect the Ethernet cable from your laptop directly to your ADSL modem, bypassing the router.
Turn the router off.
Restart the modem.
Restart the computer.
Click Start
Click Run
Enter CMD and press ENTER
Enter IPCONFIG and press ENTER
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Ethernet adapter Local Area Connection:
* IP Address. . . . . . . . . . . . : 123.456.789.249
* Default Gateway . . . . . . . . . : 123.456.789.1
* Subnet Mask . . . . . . . . . . . : 255.255.255.0
Enter PING 123.456.789.1 and press ENTER
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2. Turn off the ADSL modem.
Connect the Ethernet cable from your laptop to one of the LAN ports on the router.
Turn the router on.
Restart your computer.
Click Start
Click Run
Enter CMD and press ENTER
Enter IPCONFIG and press ENTER
You should get output like:
Ethernet adapter Local Area Connection:
* IP Address. . . . . . . . . . . . : 192.168.0.100
* Default Gateway . . . . . . . . . : 192.168.0.1
* Subnet Mask . . . . . . . . . . . : 255.255.255.0
Enter PING 192.168.0.1 and press ENTER
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If PING does respond, connect another Ethernet cable from the WAN port on the router to the ADSL modem.
Turn the modem on, and wait until the flashing-lights on the modem, and on the router, settle-down to a steady pattern.
Type PING WWW.GOOGLE.COM and press ENTER.
If PING responds, then everything is fine.

3. If you fix #1 and #2, above, then your wireless adapter should work.
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Connecting modem to WAN port then any lan port to computer provides no connection. straight from modem to comp is ok.

Make sure comp lan and wan are both activated, Make sure the ethernet cable from modem is plugged into the input slot and NOT 1,2,3,or 4

Then after all is connected, unplug main modem for 10 seconds, plug back in, then do the same with wireless router. 5 minutes later, you should be good to go.

You can access the software of you router by opening up an internet page, and type 192.168.1.1 and hit enter. It should bring you right straight to the router's firmware/software where you can change any settings if desired.

If it asks for username and password, the default is usually admin for both. (see owners manual to be exact)
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Wireless connection

My other half has this problem on his Acer laptop with Broadcom 802.11 wireless. This is how I have finally solved it.

1) Open Internet explorer
2) Type in your ISP address (tiscali is 192.168.1.1 so will be something similar to this for other ISP's)
3) This opened the ISP configuration screens and I opened 'SetUp'
4) I had to choose 'PPPoA'
5) I had to then enter the main username and password on the account
6) Set the connection to 'Always On'
7) Save Settings - this rebooted the internet connection (did not reboot the whole laptop) I closed the wired connection and disconnected the cable at this point.
8) Right click in your Wireless Icon on lower taskbar
9) If no wireless connection showing click to search
10) I then got a screen asking for the network key for the modem (mine is on the bottom of the modem but I keep it written down then I dont have to fiddle with the modem

Finally - Connect !

Hope this helps :-) By the way I got this info from ISP website by entering their 'Help' section, typing in 'Wireless' and clicking on the option that came up for my particular modem type.

Good Luck !
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Dear Friend,

1. Connect your ISP modem to your PC and configure as Bridge mode.

2. Remove your ISP modem and connect your wireless router to your PC and configure as PPPOE mode. (refer http://www.wi-fiplanet.com/reviews/article.php/3645166 if any doubt on configuration)

3. Now connect your ISP modem to wireless router, The modem should connect to your WAN cable.

4. And Give the wireless router's IP in your laptop as Gateway (In TCPIP settings of your Laptop wireless adapter / or configure DHCP)

5. Now you can access internet on both systems.
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i am new too --may this trigger more people to help
from my limited experience

yes u need a NIC card in your pc

isp signal--->isp modem---->rj45 cable---->wireless (switch/access point/ Router--->NIC(PC)
---->wireless adapter (notebook)
----->wireless adapter(PC)

nowaday with a Gigabit Nic
u can match 802.11b 11mb/s
802.11g 54mb/s
802.11n 300mb/s
i use verizon at first with PPPoE
later Comcast cable dynamic
u need to go to web site ip address assigned by DHCPof your 3com wless router to make sure or/and clone the router so that it has same MAC addtress as your NIC of your PC before u can get CONNECTED with the Web----(u can see the green display on the upper right of the screen of the router page after u get connected) dl
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