HP LaserJet 2840 Printer Logo
Anonymous Posted on Nov 16, 2011

Show picture of carousel rotary for hp 2840

How to correct 54.2 error message on hp 2840 printer?

3 Answers

Vinaya Kumar Kuchipudi

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • HP Master 1,124 Answers
  • Posted on Nov 16, 2011
Vinaya Kumar Kuchipudi
HP Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: May 05, 2011
Answers
1124
Questions
1
Helped
451172
Points
2591

Carousel rotation motor error, only professionals can do this activity,, Pl submit the unit in service center,, online support not suggestible..

iftikharhmd40

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

  • HP Expert 229 Answers
  • Posted on Apr 03, 2015
iftikharhmd40
HP Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Joined: Oct 29, 2014
Answers
229
Questions
6
Helped
128371
Points
636

Code Display Description The device has experienced an internal hardware error.
Carousel rotation error Remedy Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Replace the carousel drive motor. If the error persists, replace the DC controller. If the error still persists, inspect or replace the engaging detection flag.

Ad

asifa nasir

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

  • Contributor 2 Answers
  • Posted on Apr 03, 2015
asifa nasir
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Joined: Apr 03, 2015
Answers
2
Questions
2
Helped
8034
Points
10

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

HP 2840 after initalisation errorcode 54.2

Either a bad cartridge or your carousel is not synchronized properly. If you just replaced a cartridge that is likely the source of the error. You can find videos on YouTube on fixing the carousel issue.
0helpful
3answers
0helpful
1answer

Incorrect Yellow

Are U installed specified yellow cartridge? Chk with old cartridge & chk for the message.. Same error? there is a mechanical issue, carousel unit might be misaligned..To align it technical skills required, better go to the nearest service center.
If different error replace with another cartridge.
0helpful
1answer

I have a 54.2 error on my 2480 laser printer.

This issue comes up when Carousel misalignment realigning &cleaning will resolve the issue.
0helpful
1answer

INCORRECT YELLOW MESSAGE ON HP2840 - REPLACED CAROUSEL DRIVE MOTOR AND GET THE SAME MESSAGE

Its clear indication that yellow cartridge in correct or faulty, replace it.No need to replace carousal drive motor.
0helpful
1answer

HP 2840 color laserjet prints on the right side only.

this is a mechanical problem. The cartridges are held by a carousel (rotary assembly) with the years the bushings holding that part worn or it can get out of place if its forced (when replacing a cartridge). It can be fixed, but its better to get an authorized tech to do it since it can became complicated. Try to contact a service center or call HP they can send a tech on-site for a fee
1helpful
2answers

54.2 ERROR

Hello

According to manual it means:

"Carousel rotation error: Replace the carousel drive motor or if the problem persists, replace the DC controller. It the error still persists, inspect or replace the engaging detection flag."

I think that you need to take it to service.

Best regards,
Zizzler



0helpful
1answer

DRUM Q3964A FOR HP 2840


10.000x Supply error Description E-label can’t be read or print cartridge is not properly installed. Solution
  1. Reinstall print cartridge.
  2. Power cycle device.
  3. If the problem is not solved, replace the cartridge. NOTE: The software CD-ROM that came with the HP Color LaserJet 2820/2830/2840 all-one includes an animated tutorial that shows how to replace the print cartridges.
    1. Remove any media from the ADF, and then push the scanner-release button to open the scanner assembly.
    2. Open the cartridge door.
    3. Make sure that the correct print-cartridge slot is in the access position.
      • If the correct print-cartridge slot is not in the access position, close the top cover and the scanner assembly, and then press ROTATE CAROUSEL until the correct print-cartridge slot is in the correct position. Pinch together the two large blue tabs on the first cartridge, and then lift the cartridge straight up to remove it from the carousel.
    4. Remove the new print cartridge from its packaging, remove the orange cover from the print cartridge, and then pull the orange tab straight out to remove the sealing tape.
    5. Squeeze the blue release levers on the print cartridge, holding it with the roller facing you. Lower the cartridge straight down into the carousel until it is firmly in place.
      • To replace another cartridge, close the top cover and the scanner assembly, press ROTATE CAROUSEL , and then repeat the previous steps. NOTE: If a black print cartridge was replaced, then the device prompts to have a cleaning page ran, unless the device page count is less than 100 pages.
    6. Close the top cover, and then close the scanner assembly.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=445194&prodTypeId=18972&prodSeriesId=445194&objectID=c00414128



You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
2answers

HP 2840 All in one won't print color

printer is ok, check the connecting cable and drivers.
Not finding what you are looking for?

853 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...