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Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. ,3 for greetings, 1 for auto attendant number, 1 for day greeting 2 for night( if your using a night key at the receptionist station then it usus the night greeting) # to go past selector codes, 1 to start recording 3 to accept greeting hang up when done.
As far as the employees voicemail messages, while in the voicemail administration you can reset her password in the "administer mailboxes" prompt which is either 2 or 4 depending on the voicemail type you have. that will reset her password back to 1234.
That one doesn't sound too good.
You could perform a reset through programming which should clear the scratch pad.
Thats done by entering programming on either ext. 10 or 11
Press feature 00 then the left hand intercom twice.
Next enter # 728, the display should say reset save all then reboot the system.If the problem is still there, then the processor is malfunctioning and will need to be replaced.
What voicemail do you have currently??
When you dial into voicemail, what does the voicemail lady say?
"Welcome to Partner......."???????
Need to know that first.
Either you or someone has changed the password to your mailbox. The admin box is 99 plus the password. By default, it's 4321. If it still is that, please change it ASAP. This is how voice mail systems get hacked.
You need to figure out what voicemail you have first? When you dial into voicemail, what does it say? Welcome to Partner Mail, partner mailVS, Partner voice messaging or partner messaging.
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