Tcp ip errors 1001 to 1009 are going to be communication errors regarding your isp equipment. The first thing you want to do is not just power cycle your terminal but also the router and modem or just the one if you have a combo equipment. Just like the commercials use to say when your online your router may just go down quietly. So after unplugging everything wait about 2 mins and plug back in the router/modem wait for the lights to become silent all except the online light which should flash. Then once those return plug in your credit card terminal and attempt a transaction as normal if your still getting the error more then likely its an issue with your internet processor and i would advise calling to see if there is maybe an outage
Im glad you got it, but the next time you have a problem or any question about your VX 510. specially if it is a hardware problem, give us a call and maybe we can help you. (775)358-2922 look for randy or check out http://freshpoint.org.
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Nevermind... fixed it!
How did you fix this?
I'm getting the same error, and have been for 3 days. I plugged my terminal into a DSL connection in another building and it worked fine. So I'm figuring it is something on my internet end, what did you do to fix your problem.
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