Magicjack error 401 how do you fix - magicjack.com

For error 4.

On your softphone, please do the following:

1. Click "Menu" on the top right-hand corner
2. Click "Advanced Users"
3. Click "Restart"

If that does not work:

<Requires some technical understanding. Explanation below. >

1. On your computer, go to Control Panel
2. Go to Network Connections
3. Right click on your active Internet connection
4. Select Properties
5. Scroll down to Internet Protocol (TCP/IP)
6. Click on Properties.
7. In there check the little circle that says "Use the following DNS Server address".
8. In Preferred DNS Server type in: 67.90.152.122
9. In Alternate DNS Server type in: 67.107.71.186
10. Click OK and OK.

Now restart your magicJack, by following the steps above.
For error 1
If you hear error 1 while trying to place a call with your magicJack, it means that you are not connected to the Internet.
To resolve this, make sure that one end of the ethernet cable is plugged into your modem/router/switch and the other end into your magicJack.
You also need to make sure that your modem/router/switch is powered on and that the port you have connected the magicJack to is functioning correctly.