Nortel Norstar 16-Line PBX Speakerphone - Answered Questions & Fixed issues
Nortel t7316e
Hi D,
You should go into your voice mail and check your Outdial settings. If Outdial is turned on, you`ll need to deactivate call forward from there.
I have 7 Nortel t7316E handsets with only one ringing on all calls received I need to program another phone to ring also so I can have another person answer phones from another extension.
You will need to change the programming for the ext that you want to have the lines appearing on.
Enter programming - Feature **266344
PW - 266344
Press the show key - (top right arroe that is lit on the display)
Enter the ext # you want to change
this will bring you to line appearance press top r arrow
line assignment press top right arrow
show line - enter 001,002 or whatever line(s) you want to ring.
press the change softkey for each line to appear and ring instead of unassigned. Press the next (bottom r arrow) to go through each line after entering 001....
then release.
*** Make sure the sets you change are not forwarded to voicemail after a certain amount of rings otherwise all calls ringing on the newly programmed set will go to that persons voicemail.
Nortel T7316E Call Forwarding - Outside Line
The Nortel call forwarding (feature 4) is for forwarding the ringing and intercom from one extension to another.ex. if you were going to be working in the conference rm. instead of at your desk,with the forward on to the conference rm. extension, the calls you get at your desk will transfer to the conference rm. phone. Call forwarding through your service provider is done by accessing the telephone line you wish to forward, dial *72 (you should get dialtone reordered)and dial the telephone number to where you want the calls to be forwarded to. the party on where your forwarding the line to has to answer the line for the forward to take place. to remove call forwarding , access the line you have the forward on and dial * 73, you should recieve a stuttered dialtone for confirmation that the service is off
New phone - plug in, know what the extension is, how do I know what the direct line is?
If you want to know the extensions number of your phone of any information about the programed feature on any button you just click on feature (button with nortel logo) then * then 0 then the button and it will give the information about the button. For extension you should use the intercom button which is normally last button on the buttom of your rigth hand side.
Extention Recorded Name
Your name is in the Company Directory if you chose this option when you first set up your mailbox. To change it AFTER you set up your mailbox, press feature 9 8 1, enter your mailbox password, dial #, press ADMIN ( or 8 ), display should read
Mailbox admin
GREET PSWD QUIT
dial 1, at the tone record your name, press # to end recording, press # to accept, press RLS
It will look like you are re-recording your greeting but you are recording your " voice " name. Good Luck. ...Mike
Nortel phone m3904 won't forward to an outside line
The DN may not be configured to allow forwarding to an outside line for security reasons. I think the default is 4 digits. You will need to talk to whomever programs your switch and ask them to allow this feature.
Need to reset the time on a client's nortel phone....
It depends on which Nortel System your client uses, and which level of
software they have in the system. You can try "Feature * * T I M
E" (Feature, star, star, 8 4 6 3). If that doesn't work, we'll
need more info about the system. Good Luck!
My phone is stuck on speakerphone. When I pick up...
There are two things to check that you can fix. First, try replacing the handset (curly) cord. A broken wire in the cord can make this happen.
If that's not it, watch the hookswitch. That's the plunger that goes down when you put the handset in the cradle, and pops back up when you lift the handset. If it's stuck down, you will only get speaker and no sound in/out of the handset.
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