20 Most Recent Epson AcuLaser C3000 Printer Questions & Answers

It could be a damaged or defective jam sensor but more likely a tiny scrap of paper stuck in an inaccessible part of the paper path. You may have to open up as much of the paper path as possible and shine a bright light inside to locate the culprit.

Sounds like the document that is being sent to the printer, or the one if pending prints are present, has a page size set to other than what the printer has its set to for the tray feed (or tray feed is set wrong), so it is defaulting to the Manual Feed for insertion of correct medium CTM (not sure if int. but thats maybe a country thing we use A4, ENV and B5 mainly

High ITConsult And MarkoP

The high pitched whine and the paper stopping just before the fuser (the hot) unit is a known issue on the C3000 and C4100. If you are still searching for the solution to this issue, let me know, as I now have a working fix for the problem.

Reply to this post for further info.

I had the same problem. Update program is most likely not designed for Windows 7. I've launched it in Windows XP (SP3) compatibility mode and it did the work just fine.

Hi Colin.

I just have had the same problem with my Aculaser C4200.
I may have found a way to solve you problem.
Just print 10 blank (without anything), and after that i took all toner's, the fuser etc. and put it back again. Printed 10 more blank pages, and printed over 200 pages with lot of tekst and colour (think that 50 pages could do it).
After 2 days everything is still ok for me.

If you clear the jam and close the machine up again, does the print job eventually print OK. You may have to clear the jam several times before the machine prints it successfully. After the first successful print, does the machine then print ok, until the next time it is left idle for some time? If this is the case, I have a fix for you

Please perform the below steps.

1. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2. Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3. Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4. Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6. Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7. Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.


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IF YOU DONT GET FIXED WITH THIS THEN PLEASE REPLY BACK.

I SHALL BE GLAD TO HELP YOU WITH YOUR PROBLEMS.

THANK YOU

REGARDS
SWEET RASCAL

I found this solution in the web and it worked!

The slider on the left hand side (i think) of the machine has slipped. Remove the cover, and you will see a large white cog with a white vertical slider behind it. On each you will see a small arrow. You have to remove the cog and line up the 2 arrows on the cog and slider and then reinstall the cog. This should solve the issue.

The left hand panel of the laser printer was a bit tricky to get up but a bit of perseverance. Then remove the white cog by releasing the two tabs round the center metal pin. You need to align the vertical slider's pointed end with the horizontal slider's arrow precisely as even slight misalignment will not fix it. Then fixed!

Could be any of the following:
* Bad toner - try a different toner
* Unsuitable paper - try a different paper
* wrong software drivers - download the latest drivers for your operating system from the manufacturer's site.

Troubleshooting Paper Reversal in Printers: *Confirm that options related to paper handling are set correctly by checking for specific buttons or switches that relate to paper handling or reversing. *Ensure that paper is loaded properly to avoid feeding problems. *Remove any dust, particles, or paper remnants from the rollers, as they can impede paper flow. *If other measures fail, reset the printer to its initial settings to resolve potential software glitches.

If you take is apart you may find jammed gears or dry lubricant causing a 'paper jam', due to its age and storage.

Try a hard reset of the printer. Oddly, the 034019 is not an error code, I have reason to think. It is a contact number, I believe.