1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
Additional information:
http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
I got that from: http://supportforums.blackberry.com/t5/BlackBerry-Curve/App-error-523-reset/td-p/1743575
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There are three main types of Reset that apply to the Blackberry. These are listed in order below. Instructions for Blackberry Pearl are slightly different - see bottom section of the Tip.
1) Soft Reset - simply press the ALT+RIGHT SHIFT(CAP)+DELETE keys.
This reset stops all applications that are running on the Blackberry and will help if you are having problems connecting the device to computer. This reset will not erase any information from your device.
2) Double Soft Reset - this reset is almost equivalent to a full hard reset. First perform a Soft Reset as outlined in Step 1.
As soon as the screen is no longer black - repeat the steps once again exactly as before.
This takes you to another screen showing an hour glass. Allow the device to reset. This helps if the device has suffered a more serious error. Be aware you may loose some information from your device. A backup is advised prior to proceeding if at all possible.
3) Hard Reset - this is the full blown reset and will fully reset the device to help resolve critical errors with software or hardware. Again back up important information before proceeding if possible.
Note: For RIM models 850, 857, 950, or 957, you must insert the end of a paperclip or similar blunt object into a small recessed hole on the back of the unit and depress the switch inside. The device will reboot and be hard reset.
Other Models: With the device turned on - remove the battery for 30 seconds or more. Now replace the battery. The device will reboot and be hard reset.
Blackberry Pearl: To reset to factory defaults enter 'Options' from the main menu. Scroll to Security Options and press the trackball. Choose 'General Settings'.
Press the left soft key, then scroll to "Wipe Handheld" with the trackball and press the trackball. To initiate the factory reset, your phones security code may be required in order for the process to complete. Your phone will now be restored to its original settings on leaving the factory.
A hard reset can be achieved with the Pearl in the same way as outlined at Step 3 by removing the battery.
Be aware that resets such as these may erase data, such as contacts, ring tones, pictures, text messages and stored Internet files and emails. Make sure to back up important information beforehand if at all possible. You can obtain software to back up the device to your computer directly from Blackberry Below.
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You should just return it. It was defective and they knew it, that is why they instructed you to buy a new battery. That is an attempt to stall you and make your return harder. Do not tell them about the new battery and just tell them you no longer wish to keep the unit as that is not what you paid for. If they give you any static, file a claim against them.
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Hello Anwar,
You have to pair both devices first.
turn on Bluetooth on both devices
look for Bluetooth setup>pair devices>search for devices (may not be exactly but somewhat close)
in the search list look for you Nokia device
select it and enter a pass-code (on both devices)
now the devices are paired
then, on your Blackberry, go to Media>receive a file
send the file from your nokia and accept the request on your blackberry
your BB will ask where you want to save the file, select the folder and you're done!
Hi, you need the desktop manager, and you need to download the current software version for that device, its going to wipe everything out on the device, but you will get the device to work. after you download the the software, you need to run it on your PC, and then use the APP loader on the desktop manager to install it to the device. Step #1Before starting make sure that BlackBerry Desktop Software is installed on the computer. Step#2Make sure that you have installed updated device software installed in your PC. Step#3Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:Connect the BlackBerry device to the computer running BlackBerry Desktop Manager. Open BlackBerry Desktop Manager. Double-click Backup and Restore. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases. Choose a location to save the backup file, then click Save. Step#4To perform a clean install of the BlackBerry Device Software, perform the following steps:Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager. Double-click the Application Loader icon. Click Next to start the installation process. Type your BlackBerry smartphone password, if prompted, and click OK. Click the check boxes next to the names of the applications you want to load, and then click Next. Click Advanced, and then click the check box beside Erase all currently installed applications. Click Next. Click the check box next to Do not automatically backup the application data during the loading process. Clear the box next to Backup and restore applications installed wirelessly. Click Next > Finish. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.
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actually if a blackberry went off completely,and still connect to pc that means there is still hope.All you need to do is that get a usb cable for your bb and connect it to your pc and see if there is any indicator that shows on your pc.if there is,then take it to a nearby mobile engineer to reload it for you.that is all
