20 Most Recent Epic View 550 Treadmill - Page 5 Questions & Answers

Check your power supply. A lot of problems stem from the machine not being able to get enough power. Treadmills have a hard time working on the ground fault outlaets that are common in newr basements.

The incline adjustment is done this way in your machine: a motor is attached to the platform with a hinge; at its shaft is attached a worm screw; on it there's a threaded bushing which is attached to a lever situated on an rotating shaft - when the motor turns the bushing is moved up the worm screw which pushes on the lever which rotates so it lifts the platform
If you can hear the motor turning but nothing happens it means that this mechanism is faulty:
1 - the connection between the motor shaft and the screw has broken - fix it
2 - the friction in the bushing and the joints is too much for the motor - clean and oil thoroughly the entire mechanism
3 - the screw or the bushing are damaged - replace them.
Unfortunately finding replacement part will be difficult -this is an older model that is no longer in production.

check that the wire harness in the right hand side upright is really snapped correctly

ensure that the speed sensor under the hood is about 1/8 of an inch from the pulley.
Secondly ensure that the wire harness is really snapped together this connector is in the upright leg on the right hand side if you are on the treadmill. you must unscrew the plastic cap and then unbolt the console to get access.

hold the stop button and then insert the key, keep holding the stop button until you see the mileage and hours used, to switch from English measurement to metric just hit speed up button.

Under the motor cover, on the left side mounted on the frame is the speed sensor.
It is a little black "bullet" shaped thing clamped to the frame with a wire wrapping around the frame to the electronic board. It may need to be adjusted. Move it as close to the pulley as possible without making contact. If it still doesn't work, inspect the pulley for the 1/2 inch round magnet. It is mounted on the pulley. If it is missing, it may be attached to the metal frame someplace. Place it back into the holder on the pulley and try the treadmill again.
If you still have no speed reading, the sensor will have to be replaced.

push up on the treadmill and pull the knob on the pnuematic piston out

Hello,

You can log onto www.iconservice.com, to get your manual in a pdf format.

Matt If you need further help, I’m available over the phone at https://www.6ya.com/expert/matt_8dbc24bf722649ac

Did you make sure the incline is completely down? I had a similar problem and then realized the incline was on 2. I recalibrated and then it latched fine.

First try to calibrate the incline as described in your owners manual.
Start the machine. Press the incline up button. While pressing the button, remove the safety key.
Release the inline up button and reinsert the safety key. The machine should run the full cycle, up to maximum elevation, then back down.
If the motor moves and then resets, you may have an incline motor sensor defect. You will need to order a new incline motor. The sensor is not available separately..

Loosen off the rear roller adjustment bolts, 10 turns each side counterclockwise.
Remove the motor drive belt.
The front roller should now be removable. If you have difficulties, back off the rear roller adjustment bolts 3-4 turns further. Keep track of how many counterclockwise turns so you are able to readjust the belt after replacing the front roller pulley assembly.
Repeat the instructions in reverse once the front roller is in position.

Hello,

When the speed goes to 0, does the motor stop or can you still hear the motor running like normal? If you need further help, I’m available over the phone at https://www.6ya.com/expert/matt_8dbc24bf722649ac

Hello,

Does the belt stop while walking or running? Does it staop after it has run for a while? Does the motor seem to stop too? or can you hear it running like normal?

Let me know, It is most likley the pully on the front roller.

Matt If you need further help, I’m available over the phone at https://www.6ya.com/expert/matt_8dbc24bf722649ac

check cable between console and motor controller


then check if little switch button (amp switch is pressed down(you find it next power cord connection outside of treadmill)

hi, if the belt is slipping you need to tighten it, at the back end of the treadmill on the corners there should be two bolts turn them both untill you can only lift 2 to 3 inches of the belt up,

Check the upright wiring harness on the right side. If the harness was routed incorrectly or care was not take during installation, the harness is pinched/cut/damaged when the right upright is bolted on. This is the main issue I encounter on this style treadmill when it will not work after assembly. Will require a new upright harness if damaged. If it is under warranty, call and have them replace it. It is covered

Hi,

Treadmills have a reset procedure for the incline function. With the key inserted in the console, activate the incline; while the incline is changing, remove the key. Wait 30 seconds, then replace the key. The incline should to maximum, then to minimum, resetting its limits.The procedure is in the manual if you have it.


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