I just encountered this problem with my 2000 Ford Excursion. After fighting with it for several hours I realized that the section of the seat that is facing up towards the roof of the vehicle was applying pressure to the back of the seat that was facing down and preventing the back of the seat from coming up when I pulled the lever. So, the next time I pushed the seat up that is facing the roof while I pulled the lever and this resovled my problem.
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