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My personal suggestion would be to try www.reliable-store.com instead. much better info on all vehicles, complete details, and they also have live assistance feature
some of the micro switches may have moved and lost contact Lift the base of the rear seat and you will find a lever with a red tab on it pull the lever forward and this will release the roof witch can then be operated manually you will have to take it to BMW to have it checked out and reinitialized
There is a compartment on the top center of the windshield. This contains a bolt that released the latches that lock the top to the windshield. It takes an allen wrench to unwind the roof latch and it takes an infinite amount of turns.
If your top is electric then you will need to release the front cowl motors at the center point of the trim in front of the rear view mirror(small access plug needs to be removed and allen key inserted to drive unit.) You also need to pull the release handle under the back seat bottom(driver's side) The release handle detaches the drive units for the storage lid cover and the convertible top drive. Once the motors are released, the front of the top must be lifted approximately 6 inches and the pressure against the rear of the top will relax. raise the rear bow, open the storage lid, lower the rear bow and push the front of the top up and toward the back of the car. The top should fold into the storage area. Once in, close the storage lid until it clicks.
i had the same problem with my 1998 bmw 323i and right under the back drivers seat there is an emergency convertible top lever with a orange tip on it. i removed my back seat to make it easier. when you pull that lever, you will hear a bang sound. that is the sound of the motors disengaging.(there are 3 top motors in the trunk by the left side panel when you remove it) you will then have full access of movement to either put the top up or down. But before you do any of this, i Really suggest you watch this youtube video. if this link doesnt work, you can go to youtube.com and type in bmw convertible top motor stuck and click on the first link BMW DIY #3 E36 Top Repair. I suggest watching the whole video first before attempting or if you want, you can have a mechanic do it! hope this helps
there is sensors in your boot and on under the flap that hides the roof if one of them is faulty you come stuck. the sensors are there so you dont try and drop the roof why the boot is open
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