When all else fails, RTFM - or call in an expert.
Anonymous posted an answer for this Frigidaire Gallery Series GLHS269ZDB 36" 26.0 Cu. Ft. Side-by-Side Refrigerator w/ 7 Button Dispense...:
"We had this problem and have visited several friends houses in our neighborhood who all..."
Anonymous posted an answer for this Frigidaire Gallery Series GLHS269ZDB 36" 26.0 Cu. Ft. Side-by-Side Refrigerator w/ 7 Button Dispense...:
"Ice maker only producing crushed ice, only I have it set on cube. I have taken the tray..."