Zoom Music - Recent Questions, Troubleshooting & Support

0helpful
2answers

Red light flashing on zoom g2 guitar pedal

Hey, I have seen the same problem in multiples of the Zoom processors; specially those of 505, 505 ii, G1FX, G2 and also, on a Korg (AX9000G) . I somewhere read these gears are designed to decay over time, not sure though. However, the common symptoms of such issues are Flashing of a dot either at right or left corner, Not remembering which patch/effect it was at before getting turned off and starting over from A1 each time while powered up, Sudden cutting off or dropout of the sound while playing or strumming the guitar or whenever you strike your guitar strings, a sound like buffering comes and restart at once flashing A1, once or twice had shown up 'bt' at display etc. These are all I've heard of. The reason for this is inappropriate power supply. This mostly happens due to electric voltage bumps and frequent changes of your home amperage and voltage, using inappropriate power supply, providing more current than 350 mili amps or crossing whatsoever ampere limit of your unit and, also, if you are a jerk enough like me who has put one end of the guitar cable at the processor input and that other end of the same cable at the processor output jack and accidentally powered the device on. (That created a chained loop at the audio amplification; eating up a huge amount of current suddenly and burnt the voltage controller of the device at once). My experience says the mosfet ic burns at first and then the resistor is burnt after a few days the mosfet ic dies. The blinking is mostly for the damage at the internal voltage regulator mosfet ic for which the unit gets unbalanced voltage and tries to explain it by showing up that blinking. There is a 93.76854928 % chance that the resistor carrying the current to the input voltage pin for that voltage controller ic has to be burnt out due to regular and consecutive heating even upto 70 plus degrees for a long period. In most of the cases, the solution should be replacing the voltage controller IC/SMD and also, that burnt resistor right at the start of the circuit board, placed somewhere near the 9v dc jack. Both the parts are really cheap, both the parts together might cost you around 1 or 2 USD only. Make sure you replace the exact item or the parts equivalent to the replacing dead items. For example, on a zoom 505 ii, the resistor may have been marked as R18 and equivalent to 22 ohms and the voltage regulator ic code is written as 29M33 31*1E So, make sure to crack the parts' codes properly, if burnt out in case of resistor, check from image or video of the same product or circuit board and crack the color code of that exact parts to find the exact ohms. The soldering work is really easy or take them to someone skilled and they will fix ya. (Well, didn't mean like "they will google") ( XD ) Have a good day.
6/6/2023 9:30:13 PM • Zoom G2... • Answered on Jun 06, 2023
0helpful
2answers

Zoom R16 factory reset

To perform a factory reset on the Zoom R16 recorder, follow these steps:
  1. Power off the Zoom R16 by pressing and holding the [STOP] button.
  2. While holding down the [STOP] button, press and hold the [REWIND] button and the [PLAY] button.
  3. Continue holding all three buttons for about 5 seconds until the display shows "Factory Reset."
  4. Release all three buttons and the unit will automatically restart and restore all factory settings.
Note: Performing a factory reset will erase all user data and settings, so be sure to back up any important data before proceeding.
4/15/2023 11:26:35 AM • Zoom R16... • Answered on Apr 15, 2023
0helpful
1answer

My zoom mrs 1266 multi track recorder powers on

There could be several reasons why your Zoom MRS 1266 multi-track recorder is not working properly. Here are a few things you can try:
  1. Check the connections: Make sure that all the cables and connections are properly plugged in and secure.
  2. Restart the device: Try turning off the recorder and unplugging it for a few minutes. Then plug it back in and turn it on again.
  3. Reset the device: Look for the reset button on the device, or refer to the user manual to find out how to perform a factory reset. This will erase all the data on the device, so make sure to backup any important files before doing this.
  4. Check the hard drive: If the hard drive is frozen, it could be due to a mechanical failure. You may need to replace the hard drive or have it serviced by a professional.
If none of these steps work, it may be best to contact Zoom customer support for further assistance.
4/10/2023 5:05:11 PM • Zoom Music • Answered on Apr 10, 2023
0helpful
1answer

Zoom G1 stuck at "d5" doesn't work...

It sounds like there may be a hardware issue with your Zoom G1 multi-effects pedal. Here are a few things you can try to troubleshoot the issue:
  1. Reset the device: Try resetting the device to its factory settings by holding down the "store" button while powering on the device. If the device does not respond, move on to step 2.
  2. Check the power source: Make sure that the device is being powered by a stable and appropriate power source. If you are using batteries, try replacing them with fresh ones. If you are using a power adapter, make sure it is the correct voltage and amperage for the device.
  3. Check the firmware: It's possible that there is a problem with the firmware on your device. Visit the Zoom website to see if there is an updated firmware version available for your device.
  4. Contact Zoom support: If none of the above steps work, it may be necessary to contact Zoom support for further assistance. They may be able to diagnose and repair any issues with your device.
Hopefully one of these steps will help resolve the issue with your Zoom G1. Good luck!
4/10/2023 4:52:03 PM • Zoom G1x Guitar... • Answered on Apr 10, 2023
0helpful
1answer

H4n menu button doesn't work

If the menu button on your Zoom H4n recorder is not selecting or responding when pressed, it could be due to a few different reasons:
  1. The button is physically damaged or stuck: Check the button to make sure it is not stuck or physically damaged. Sometimes dirt or debris can accumulate around the button and prevent it from working properly.
  2. The firmware needs to be updated: If the Zoom H4n recorder has not been updated recently, it's possible that the firmware needs to be updated. This can be done by connecting the recorder to a computer and downloading the latest firmware from the Zoom website.
  3. The recorder needs to be reset: If the menu button is still not responding, you can try resetting the recorder to its factory settings. This can be done by holding down the "Menu" button and the "Track" button at the same time until the message "Init All" appears on the screen. Then, press the "Record" button to confirm the reset.
If none of these solutions work, it's possible that there is a hardware issue with the recorder and it may need to be repaired or replaced.
4/10/2023 1:25:41 PM • Zoom H4 Handy... • Answered on Apr 10, 2023
0helpful
1answer

The green screen has no lettering on it, the Zoom H4 powers up and screen lights but no lettering is seen

If the green screen on your Zoom H4 recorder is not displaying any lettering, it could be due to a few different issues. Here are some troubleshooting steps you can try:
  1. Make sure the contrast setting on the device is adjusted properly. If the contrast is too low, it could cause the lettering to be difficult to see. Try adjusting the contrast using the device settings.
  2. Check the battery level. If the battery is low, it could cause the device to function improperly, including the screen not displaying properly. Try charging or replacing the battery.
  3. Reset the device to its factory settings. This will erase any custom settings and configurations you may have set up, but it can sometimes help to resolve any software issues. To do this, hold down the "+" and "-" buttons at the same time while turning the device on.
  4. If none of the above solutions work, there may be a hardware issue with the device's screen or internal components. In this case, it's best to contact Zoom support or bring the device to a repair professional.
4/10/2023 1:24:59 PM • Zoom H4 Handy... • Answered on Apr 10, 2023
0helpful
1answer

When i power my zoom on it powers up but immediatly says goodbye

This issue could indicate a problem with the firmware on the Zoom device. Here are a few things you can try to resolve the problem:
  1. Update the firmware: Make sure that the firmware on the Zoom device is up to date. You can check for firmware updates on the Zoom website or through the device's settings menu.
  2. Factory reset: Try performing a factory reset on the device. This can usually be done by holding down a specific button combination while powering on the device. Refer to the device's user manual for specific instructions.
  3. Check the battery: Make sure the battery level is sufficient and if not, charge the device.
  4. Check the SD card: If your device uses an SD card, make sure it is properly inserted and formatted. Also, check if there is a problem with the SD card by trying to format it or using a different SD card to see if the problem persists.
  5. Check for hardware issue: If none of the above steps resolve the issue, it may be a hardware issue. Contact the manufacturer for further assistance or to have the device repaired or replaced.
1/14/2023 11:02:00 PM • Zoom H4 Handy... • Answered on Jan 14, 2023
0helpful
1answer

My A2.1U is locked in edit mode, I have tried turning off, resetting but by using the on and store button but nothing works

If your A2.1U device is locked in edit mode and you are unable to exit it, there are a few potential causes for this issue:
  1. User error: you may have accidentally activated the edit mode and not know how to exit it. It's best to check the user manual or the device's manual for the proper steps to exit edit mode.
  2. Hardware malfunction: there may be a problem with the hardware of the device that is preventing it from exiting edit mode.
  3. Firmware issue: the device's firmware may be outdated or malfunctioning, causing it to not respond to the usual steps to exit edit mode.
  4. Software issue: there may be a problem with the device's software that is causing it to get stuck in edit mode.
It's best to check the device's manual or the manufacturer's website for troubleshooting options and steps for exiting edit mode. If you've tried all of the steps and the device is still locked in edit mode, it might be best to contact the manufacturer's customer support for additional assistance or to schedule a repair. It's also important to note that if the device is still under warranty, it is recommended to contact the manufacturer for service.
1/14/2023 9:59:51 AM • Zoom A2 Acoustic... • Answered on Jan 14, 2023
0helpful
1answer

Zoom handy recorder H4n ver1.72 stuck on ZOOM window

If your Zoom Handy Recorder H4n is stuck on the ZOOM window and you are unable to access the menu or use the recorder, there are a few things you can try to fix the issue:
  1. Try restarting the recorder by turning it off and then back on again. This can often resolve software issues.
  2. Check the battery level and make sure that the recorder has enough power to function properly. If the battery is low, charge it or replace it with a new one.
  3. Try a hard reset by removing the batteries and/or the SD card, then press and hold the power button for 10 seconds before reinserting the batteries and/or SD card.
  4. If the above steps do not work, try updating the firmware of the recorder. You can download the latest firmware from the Zoom website and follow the instructions for updating the firmware on your device.
  5. If none of the above steps work, you may need to contact Zoom's customer support for further assistance. They may be able to provide additional troubleshooting steps or repair options.
It's important to note that if the recorder is still under warranty, you should contact Zoom for repair or replacement.
1/14/2023 9:27:58 AM • Zoom H4 Handy... • Answered on Jan 14, 2023
0helpful
1answer

I factory reset my zoom 606 pedal and aL is showing in display. How can I turn patches on

It sounds like you have accidentally set your Zoom 606 pedal to the "AL" patch. The "AL" patch is a special patch that allows you to access the pedal's internal settings and make adjustments. To turn patches on, you will need to exit the "AL" patch and select a regular patch. Here's how to do it:
  1. Press and hold the "Program" button until the display shows "AL."
  2. Use the "Value" knob to select "P0."
  3. Press and hold the "Program" button again until the display shows "P0."
  4. Use the "Value" knob to select the desired patch.
  5. Press the "Program" button to exit the patch selection screen.
Your pedal should now be in the patch you selected. You can use the "Value" knob to adjust the settings for the patch as desired. If you are unable to access the patch selection screen, or if the pedal is not functioning properly, you may need to reset the pedal to its factory default settings. To do this, press and hold the "Program" and "Value" knobs simultaneously for about three seconds until the display shows "F0." This will reset the pedal to its default settings. You can then follow the steps above to select a patch and make any necessary adjustments.
1/8/2023 3:42:41 AM • Zoom Music • Answered on Jan 08, 2023
0helpful
1answer

Esquema electrico de pedal g1 zoom

Circuit Diagram - Zoom G1 Service Manual [Page 15]

https://www.manualslib.com > ... > Service manual Zoom G1 Manual Online: Circuit Diagram. A MAIN PCB(PCB-0169) CPU Circuit - 15 - 5 6 7... ... Circuit Diagram - Zoom G1 Service Manual. Guitar effects pedals.
12/28/2022 4:33:24 AM • Zoom Samson... • Answered on Dec 28, 2022
0answers
0helpful
1answer

Bass guitar recording on zoom r16

12/23/2022 8:18:22 PM • Zoom R16... • Answered on Dec 23, 2022
0helpful
1answer

Zoom h4 freezes at the home screen

12/23/2022 8:17:29 PM • Zoom H4 Handy... • Answered on Dec 23, 2022
0helpful
1answer

ZOOM G1XN ERROR GN

12/23/2022 8:16:45 PM • Zoom Samson... • Answered on Dec 23, 2022
0answers
0helpful
1answer

My zoom g2.1u does not work

12/14/2022 3:37:31 AM • Zoom G2... • Answered on Dec 14, 2022
0helpful
1answer

Diagrama de pedal g1 zoom

12/14/2022 3:37:00 AM • Zoom Samson... • Answered on Dec 14, 2022
Not finding what you are looking for?
Zoom Logo

188 questions posted

Ask a Question

Usually answered in minutes!

Top Zoom Music Experts

Brad Brown

Level 3 Expert

19187 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66931 Answers

ADMIN Eric
ADMIN Eric

Level 3 Expert

39381 Answers

Are you a Zoom Music Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...