Western Digital Elements - Recent Questions, Troubleshooting & Support

0helpful
2answers

I have one P/N: WDBBEP0010BBL-01, S/N:WXF1E82AHCW7

What OS are you using? On Win 8/8.1/8.1 update My WD my book will blink several times and take as long as 30 seconds to display all the files.
10/14/2022 7:22:23 AM • Western Digital... • Answered on Oct 14, 2022
0helpful
1answer

I have a SAMSUNG G2

https://www.easeus.com has recovery programs. First off, I assume that you have a USB Hard drive that use between computers. One big mistake people make when moving a USB device from the computer is they fail to use the EJECT method. For example, when you go to File Explorer and select a drive from the "This PC" whereby all attached devices are listed and you are able to make a section from the icons showing on the screen. Assume you bring up a USB Drive, use the drive for some reason, and then when finished, you simply PULL the USB drive out by hand. NO! Use the eject format to disconnect the USB drive so you do not create STATIC Charge. Down at the lower right side of the computer screen is a ^. Hit that and Icons come up. An Icon that looks like a USB device (may be upper left) is the safety removal tool. The hard disc you have may have been statically charged and thus the FORMAT may have been damaged. Without a format, the drive is not capable of being read. Repair programs have the ability to read sectors and lift data that was lost to a Format problem.
5/29/2019 1:11:22 AM • Western Digital... • Answered on May 29, 2019
tip

How to get a WD Elements Drive recognized by Windows 10

Problem: WD Elements drive inaccessible when plugged into USB 3.0 Port on Windows 10 computer Symptoms: Drive appears and vanished repeatedly, blinking Drive light, error message of "invalid directory", files inaccessible Solution: Go to Control Panel. Click Change Power Plans. Go to USB settings. Click the plus sign. Beside USB selective suspend setting, click the plus sign. Change the "on battery: and the "plugged in" to disabled. Click apply. Click OK. The drive should appear as per normal and files be accessible. Note: The WD Elements drive WAS already accessible to a Toshiba laptop running Windows 7. It failed to be recognized by Windows 10. This solution has been tested upon an Aesus and an HP under Windows 10 Home and Pro.
0helpful
7answers

External hard drive format recovery

Install ReclaiMe file recovery from www.reclaime.com in your computer connect the hard drive and you will see the disc the way it was before. With a few clicks you will recover your files.
6/8/2018 10:59:05 AM • Western Digital... • Answered on Jun 08, 2018
0helpful
1answer

I have a WD Elements

Hello, the easiest way to achieve this is reinstalling the program on the hard drive. Select advanced installation, and when it asks for a path, give your hard drive's path. if you can't reinstall it, it'll be a little bit more complicated. if it's on Windows, you'll have to go into the "Program Files" folder, find your program's folder, and copy it into a "Program Files" folder (you have to create this one). Then find the main exe file in the program's folder you copied (usually <program name>.exe, right click on it and select Send to desktop (or create a shortcut) in order to access it more easily. That's it. if you need more details, feel free to ask. Antoine Viallon
12/16/2017 7:16:13 PM • Western Digital... • Answered on Dec 16, 2017
0helpful
1answer

My 'Elements' WD 500G external hard drive is no

If it is a matter of just the power supply failing, you can get a replacement. It is possible to remove the HD and place it in a new case with a new power supply, as well. However, if you suddenly smell something burning after that, you are on the trail to adventure. That might be a burnt out diode, easy enough for a PC repair shop to replace. Or, it might be something more serious and you would need an expensive data recover shop to get back your loss. You could call Western Digital customer service and see what they have to offer in terms of a power supply or make use of the following link: Amazon com 12V AC power adapter for western digital elements WD6400EB035...
10/21/2017 9:36:44 PM • Western Digital... • Answered on Oct 21, 2017
0helpful
1answer

I have a western digital elements 2 tb external

Download testdisk and run it to see if it recognised in the list. If so use the intel option to find a boot sector
10/11/2017 9:23:11 AM • Western Digital... • Answered on Oct 11, 2017
0helpful
1answer

WD Elements SE portable

hi this is mariposa am expert to help you to fix this issue for you,kindly call me on +1(518)348-9393 and we will be glad to help you.
10/4/2017 7:17:09 PM • Western Digital... • Answered on Oct 04, 2017
0helpful
1answer

How to run chkdsk on network drive

Cannot CHKDSK a network drive. Explanation: You cannot use the Chkdsk command with a local drive letter that has been redirected over the network. User Action: If you must run Chkdsk on the drive that is on the network, you will have to use the computer that is local to that drive. You might try this Log into the computer sharing the drive. Open your "Start" menu and select "All Programs." Click "Accessories" then "System Tools." Select the network drive and Right click select properties tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart have no input while the chkdsk utility is in progress any input may further damage your computers operating system and Hard Drive. If no luck chkdsk utility for network drives Found a great utility called "TreeSize Professional". It runs on Win9x and NT and has command line options for running in batch files. You can download a full functioning 30 day eval @ http://www.jam-software.com/tree.html Background b> A network drive is a disk or tape drive connected to a server in the network that is shared by multiple users, according to PCMag.com. A network drive can also be called a remote drive. b> Benefits b> A network drive is typically on a server. Servers normally are always on, so the information on the drive is always available. Information stored on the drive is accessible on any computer on the network. Significance b> The implications of network drive technology on computer mobility are significant. Network drive software that allows a person to connect to a network drive via the Internet is available. You may access files from home or work from any computer with an Internet connection, even if you're thousands of miles away. Run Network Repair From CMD b> The command-line interface for Microsoft Windows is accessible through the "Command Prompt" utility in the "Accessories" folder. The command prompt is particularly useful for network diagnostics and repair. For example, you can issue the "ping" command from the command prompt to test for and verify network connectivity. You can issue commands to repair the Windows networking from the command prompt instead of using the built-in diagnostic wizards that sometime provide less information than the command line. Click the "Start" button in the lower-left corner of the screen. Type "cmd" without quotes. Press "Ctrl," "Shift" and "Enter" simultaneously on the keyboard. Click "Yes." Type "ipconfig /release" and press "Enter." Type "ipconfig /renew" and press "Enter." Fix Network Device Driver Errors b> A network device driver is a small program that enables a network device to communicate with the computer's operating system, as well as with other computers connected to a network. Errors may occur if the network device driver becomes corrupted because of viruses and other causes. You can fix errors by following the steps laid out below. Check the information that came with your network device for compatibility issues; you need to know whether it is compatible with your computer, as well as the version of Windows you are using. Check if the network device is properly attached to the computer. Click on the "Start" button then choose "All programs." Right-click on "My Computer" and select "Properties" from the list of options. Select "Device Manager" from the "Properties window." In the "Device Manager" window, click the plus sign (+) beside the "Network adapters." This will list all the network devices installed. The network device that has an error should also have a yellow exclamation point right beside the network device icon. Double-click on the network device icon that causes the error. On the "General" tab, click on the "Troubleshoot" button and answer the "Troubleshoot Wizard's" questions. Follow the resolution steps provided by the "Troubleshoot wizard." If Step 3 does not work, check if your hardware or network device came with a software disc. Use the disc to install the network device on your computer. Follow the specific instructions provided by the manufacturer. You can also go to the manufacturer's website to check for updates available for the device driver. If no updates are available, try manually updating the driver. Getting an updated network device driver will prevent any conflicts from arising in the future. Go back to the "Device manager" window. Double click on the device that you need to update. This should bring up a small window that has the device's properties. Click on the "Driver" tab and choose "Update Driver." Reboot your computer, if necessary. If the network device still shows an error, Go back to the device manager, right-click on the device that shows an error and select "Uninstall." Restart your computer and open the "Device Manager" again as soon as the machine is back up. Right-click on the device and then choose "Scan for hardware changes." If the device continues to malfunction, the hardware or device may already be corrupted. Consider getting professional assistance from from a computer technician. Hope this helps. b>
6/22/2017 8:47:40 AM • Western Digital... • Answered on Jun 22, 2017
0helpful
1answer

I put all my photos

In all versions of windows there are settings to view files in a folder (WDdrive). The following images will guide you through the process. In words you click view on the tool bar on the top of the open window. In the choices from the drop down window choose large icons. Hope this helps?" images-w1a2shtrwtekwxd2phwukf3t-4-0.jpg fft_2-w1a2shtrwtekwxd2phwukf3t-4-2.png ic420542-w1a2shtrwtekwxd2phwukf3t-4-5.png
5/6/2017 12:48:23 PM • Western Digital... • Answered on May 06, 2017
0helpful
1answer

I backed up my files

Hello, if you have the hard drive plugged in please unplug it and boot the computer. I’m happy to help further over the phone at https://www.6ya.com/expert/adrienne_b03fb46fc6334991
4/22/2017 12:22:47 PM • Western Digital... • Answered on Apr 22, 2017
0helpful
1answer

USB port not working

You can purchase another identical External Drive and swap the HDD inside it to recover your data or simply install the removed drive into a Desktop computer as a secondary drive to recover if the problem is actually the USB port.
6/19/2016 4:06:41 AM • Western Digital... • Answered on Jun 19, 2016
0helpful
1answer

Driver download

The drive is built in to Most operating systems. If the drive is not recognized, check your USB ports using a flash drive. If they work, reconnect the HDD and look in device manager for error messages.
6/19/2016 3:59:23 AM • Western Digital... • Answered on Jun 19, 2016
0helpful
1answer

WD paper user manual

You can print this if you need a paper manual.
6/19/2016 3:58:02 AM • Western Digital... • Answered on Jun 19, 2016
0helpful
1answer

Wd 320gb driver

If the drive does not appear in Remove Device but does appear under computer you can right click on it then select EJECT.
6/19/2016 3:54:15 AM • Western Digital... • Answered on Jun 19, 2016
Not finding what you are looking for?

481 questions posted

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Sean Wright
Sean Wright

Level 3 Expert

2045 Answers

Paul Bade

Level 3 Expert

1818 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Western Digital Computers & Internet

  • Forum

View Most Popular

  • Western Digital Computers & Internet
Loading...