Western Digital Recent Questions, Troubleshooting Help & Support

Presumably it is formatted for Microsoft Windows or not formatted at all?

Erase and reformat a storage device in Disk Utility on Mac

Apple Support https://support.apple.com > disk-utility > dskutl14079 Click the Format pop-up menu, then choose a file system format. Enter a name. (Optional) If available, click Security Options, use the slider to choose how many ...

Use Disk Utility to erase an Intel-based Mac

Apple Support https://support.apple.com > en-ca Jan 17, 2023 - From the utilities window, select Disk Utility and click Continue. ... Click the Erase button in the toolbar, then enter the requested details:. ..

You can send it to TechRx, Inc. http://techrxgb.com and they can remove the write protection for $100.00 and it includes free shipping.

What OS are you using? On Win 8/8.1/8.1 update My WD my book will blink several times and take as long as 30 seconds to display all the files.

You can try this link from Western Digital. http://wdc.custhelp.com/app/answers/detail/a_id/3741#failed

THIS WORKS....Here try this...unplug everything including the power cable...press and hold the button on the unit for 10 seconds. after that hook the unit back in the power cord first..and it should work...files and everythin are there...I got this from tech support and it worked for me

May need to wipe with dban found here.

Use this data recovery program: http://www.asoftech.com/adr/You can find it in magazines or on a internet...It is a simple, fast program which thorough scan the computer, which allows you to recover lost filesDo not use the machines to take more photos before you have recovered or is likely to override the old and losing it all ....The program can also use it to retrieve other types of files such as music and video.

Hello,
It seems that your WD hard drive is corrupted soyou are unable to access the stored files. But there is no need to worry sinceit is very easy to recover data from corrupted WD partition by using Western digital partition recoverysoftware. Couple of days ago, even I was stuck under similar problem I triedthis software which really helped me to retrieve all my lost data.
All the best,Linda William

you will need to let the computer that the musice has been copyed to get online and update the media player this will bring up all the song/album isuess hope this helps

Try reformating the drive with FAT32 file system (this is the default facotry mode).

Thanks,
Siva Kaza

avi is a container format, u can try some other codec

I HAVE SOLVED THE PROBLEM! or at least this works for my my book 1tb external hard drive. when i initially connect it i get the 'new device detected' pop up thing, but then it doesn't show on my computer. However, I have found that keeping the device pllugged into the computer but removing then replacing the power source from the device causes it to show up. That's all I did, unplug the power cord on the back and replace it. The computer says 'new hardware detected' and 'found my book mass storage device,' then it appears on my my computer tab. Hope this works with you as well!

Hello

At the link below you will be directed to a tip i wrote on this exact issue. Click on the link below to navigate to page.

Click HERE.

Please feel free to let me know if you need any further assistance.
Thank you for using Fixya!!

Kind regards
Lock123

https://www.easeus.com has recovery programs. First off, I assume that you have a USB Hard drive that use between computers. One big mistake people make when moving a USB device from the computer is they fail to use the EJECT method. For example, when you go to File Explorer and select a drive from the "This PC" whereby all attached devices are listed and you are able to make a section from the icons showing on the screen. Assume you bring up a USB Drive, use the drive for some reason, and then when finished, you simply PULL the USB drive out by hand. NO! Use the eject format to disconnect the USB drive so you do not create STATIC Charge. Down at the lower right side of the computer screen is a ^. Hit that and Icons come up. An Icon that looks like a USB device (may be upper left) is the safety removal tool. The hard disc you have may have been statically charged and thus the FORMAT may have been damaged. Without a format, the drive is not capable of being read. Repair programs have the ability to read sectors and lift data that was lost to a Format problem.

A common issue...I'm sure your hard drive is working fine, Windows is just not giving it an unused drive letter.

1. Insert the device (camera or usb drive)
2. Right-click "My Computer" and select "Manage".
3. Click on "Disk Management"
4. Right-click the item in the list that looks like your camera or usb drive, and then click "Change Drive Letter and Paths."
5. Click "Change".
6. Give it a drive letter that is not being used.
7. Click OK.

The device should work instantly after that.

Hello jazzmania67
The best solution in this case is to use a recovery tool to recover and store your data on another drive
Free Recuva works fine : http://download.cnet.com/Recuva/3000-2242_4-10753287.html
Do not try to recover all at once but each category at a time , documents , pictures , music ...etc...
If it fails , try this one . It's not free but very efficient : Tenorshare Data Recovery. It can recover data after deeply scanning your hard drive to look for lost data due to unwanted erasing , system sabotage, virus corrupted partitions,drives crash, physical damage,ect.. http://www.any-data-recovery.com/product/index.htm
If you still don't have success , you will have to go to a recovery office but let's hope not because it will cost you a lot of money .
Regards ,
fanaudi .

Brand and model? Plus what is it?

You can try this, at your own risk: Unlimited daily bonus cheat for Hungry Shark Evolution

For me, the problem has now been resolved. What I was really worried about was the 18 Gb of data that I thought I had lost. I was however able to find the containing folder by going into the "Tools" menu in the Explorer window. After selecting "Folder Options" I chose the "View" tab and marked "Show hidden files and folders" and unmarked "Hide protected operating system files (recommended)". Nothing happened at first but when I came back to my drive later I found a hidden folder with all the data I lost that had some funny extension to it. Can't remember what it was but someone I spoke to thought it could be the result of an incomplete file transfer being interrupted. So it seems my problem wasn't more severe than this. However, everytime I try to use Safely Remove Hardware to disconnect my WD 500Gb it says I can't and that I should try later. So there's my new problem: how to disconnect the drive without interrupting a (non-visible) data transfer...