Toshiba TEC Office Equipment & Supplies - Recent Questions, Troubleshooting & Support
Ribbon error on B-EX4T1 with direct thermal labels
First of all, With any Toshiba label printer, after a parameter reset, you must send a label before doing a feed. Otherwise the printer will try to feed the ribbon.
You can use the setting tool to tell set the printer to direct thermal also.
Easiest way is to use the windows driver , add a label format coresponding to the one you are using, verify in the support tab that you are in direct thermal, do a test test print from the driver and you'll solve your problem
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