Thomson Audio Players & Recorders - Page 9 - Recent Questions, Troubleshooting & Support


No. you will need to convert this format to a recognizable format that is compatible to this particular unit. there is not a firmware upgrade that will assist at this time.

Thomson DPL906VD... | Answered on Nov 08, 2011


I have a Thomson XCO382 2GB voice recorder. I need instructions on how to use it from someone please.

Thomson Audio... | Answered on Oct 28, 2011


Try Thomson's website. Enter Customer Support or similar worded heading and follow the steps and provide info they ask for.

Thomson LIFE... | Answered on Sep 23, 2011


hi there,
Can you connect the player to a computer?
If you could you should be able to see it as a removable device, from there create the folder and put the songs on their folder category.
**NOTE** Some music players doesn't recognize folders so if that happens then try to move the music files out of the folders.
Hope this helps!

Thomson Audio... | Answered on Sep 01, 2011


Not sure why this may be happening but you can buy universal USB chargers so that you can charge the MP3 without connecting it to a PC (Just to check it is actually rechargeable. The more things are charged and discharged the less life they have. If it is opld it may just be a little tired). They only cost about £3.99 from online shops (Some with free P&P). Thay are also very low wattage so are cheap to use. They can also be used as a power supply if you are using the unit at home. Maybe this will do the trick to get round the problem.

Thomson Audio... | Answered on Aug 04, 2011

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