Swan Freezers - Recent Questions, Troubleshooting & Support

See defrosting procedure on page 11 of following manual. It will help. c98cfw14_ib.pdf (buyspares.co.uk)

Or let thaw or dfrost cud b off

the outside is the condenser exchanging heat to the air and indicates that the system is working you only have a problem if the inside is not freezing. constantly running can be that the setting is too low numbers i -20 with 20 the coldest and the colder the setting the more loss through the insulation so the motor keeps running the door or lid open or too frequently being opened the inside iced up and needs defrosting The light could simply be a power on light

Most freezers have a red neon light on the door to indicate if there is a loss of power, so that you can mitigate food loss before you call a service co. I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

Loose wire or lamp is getting old