Sony Walkman - Recent Questions, Troubleshooting & Support - Page 7

Hi Brian,
It would seem obvious to contact Sony customer support. Failing that, you need to have access to another phone (in English) and use that as a "template" to work through the settings menu.

Sony Walkman... | Answered on Aug 05, 2015

Replacement batteries are available on Amazon. Turn the A829 over and remove the one recessed screw at the top centre of the back case. You will then be able to slide this part off. Careful not to lose the shield that may fall off underneath this cover.
You will now find two screws underneath holding the rest of the back cover on and also two at bottom. A set of philips watchmaker's screwdrivers plus tweezers will be helpful. Put screws in safe place.
Fully remove the back and you will find the battery which has a small connector on the lead held in place by a strip of adhesive tape. Remove connector and battery and replace with the new battery. Put tape back on the connector and then replace back of MP3 player in the reverse order that you took it off. The shield that fell off on mine fits in top centre of device - mine fell off and I had to work out where it came from!
Hopefully these directions will help you

Sony Walkman... | Answered on Jul 27, 2015

you cant put itunes on a sony walkman if your talking about putting music that you've gotten from itune then you need an aac to mp3 converter

Sony Walkman ... | Answered on Jul 27, 2015

Video Capabilities
Video Format MPEG-4 • H.264
Max Video Resolution 320 x 240
Daniusoft video converter: Convert all mainstream video AVI, MPEG, DivX, WMV, MP4, MOV, FLV, MKV etc. to Sony walkman video fast and perfectly.

Sony Walkman... | Answered on Jul 15, 2015

Please dont use any of the solutions above
try this..
If the Sony Walkman Mp3 is not detected as a drive in windows explorer but shows as a portable device in Device manager,, do the following
right Click My Computer > Manage
Select Device manager
right click Walkman , which will be under Windows Portable devices
Click Update driver
Select no, not this time, click next
Select Install from a specific list... ( Advanced) and click Next
select don search ,....
Click Next
Put a check mark in Show compatible ...
Select USB Mass storage device and click next
Conitnue and the device will be detected as a drive in windows explorer

Sony Walkman... | Answered on Jul 05, 2015

firmware is corrupted reinstall firmware from sony site

Sony Walkman... | Answered on Jul 03, 2015

you can charge your walkman onto your cable box (if own one) and download music and videos off of youtube. Go into my documents and type in brand name into files and it might recognize it.

Sony Walkman... | Answered on Jun 11, 2015

Button stuck, disassemble, clean, reassemble, should be OK.

Sony Walkman... | Answered on May 03, 2015


This issue may occur if the portable player was formatted via Windows Explorer. Follow these steps to correct this issue:
NOTE: If the message you receive is Format OK? , select Cancel .
1. Connect the player to the computer.
2. Click Start and then click My Computer .
NOTE: If the Portable Device box appears, click Cancel .
3. In the My Computer window, under Other , double click the icon for your portable player.
4. In the My Computer [Name of your device] window, right click the Internal Storage icon and then click Format from the menu.
5. In the Format box, click OK .
6. In the Format Complete box, click OK .
7. Close the My Computer windows.
8. Disconnect the portable player from the computer.
9. If it is not on, press the power button to turn it on.
10. Press the selector button repeatedly until Settings is highlighted.
11. Press the Play / Pause button.
12. Press the selector button repeatedly until Format is highlighted.
13. Press the Play / Pause button.
14. Press the selector button one time to highlight OK .
15. Press the Play / Pause button.
16. Once the player has finished setting up, Music Library will appear in the display and you can now use your portable player.
17. Test the player for proper functionality. If the error still occurs, reset the player by pressing the RESET button with a small pin or similar object.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required.

Thanks for using FixYa.

Sony Walkman... | Answered on Apr 21, 2015

mp3 generally have a LiPo battery inside. when you left the mp3 on the computer, you probably overcharged it! look if the battery of your mp3 is swelling or not(if at all you are able to open it). now the point is, don't charge it any further or there are chances of the battery exploding. immediately get a NEW LiPo battery along with an appropriate balance charger and use them.

Sony Network... | Answered on Mar 31, 2015

Hi chasruthdorm,
The battery can be changed only at Sony service centers, as per the manual. Please take it to a nearby Sony center to evaluate if you indeed need a battery change, and get them to do it right away.

Sony Walkman... | Answered on Mar 09, 2015

The "AA" file type is not supported in the NWZ MP3 players. However, you are still able to place audiobooks onto your player if you convert the file to one of the supported file audio formats: MP3. WMA, AAC-LC, and PCM. Remember that there are several iterations of MP3, such as variable bit rate and frequency range and the player does not play some of them.

What I do is that I pull the file into Audacity and convert it there. Another option is that if you can burn the audiobook onto a CD, you can then rip to WMP and then sync it to your player. That is how I get my language audiobooks onto my player. The last option, which I have never tried, is to get it into ITunes, then sync it to your player that way. ITunes will automatically convert the file before syncing it onto the player.

Hope that helps.

Sony Walkman... | Answered on Jan 15, 2015

MP3 players can only play music files and audio books in mp3 file format. You need to convert your CDs and audio books to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-

Sony Walkman... | Answered on Jan 15, 2015

Use Sony's content transfer to transfer the video. In the settings, select the automatic conversion of the video when you drag an drop it using content transfer. This worked for me with Windows 7 and an upgraded device firmware to version 1.0.1. Both Sony's Content Transfer 1.3 and firmware version 1.0.1 can be found on Sony's website.

Sony Walkman... | Answered on Jan 13, 2015

Connect the Walkman to your computer with the Micro USB cable that came with it. Transfer video and music files using Windows Media Player or iTunes.

Sony Walkman... | Answered on Dec 21, 2014

Find a needle and press the reset button at the bottom by it.I havesolved thesame problem by this way.

Sony Walkman... | Answered on Dec 20, 2014

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