Sony CRX - Recent Questions, Troubleshooting & Support - Page 4

hi friend,
it's due to the operating system problem. so, do one thing formate your operating system. it surly work again.





Regards: Rakesh

your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd-rw/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or if this does not fix the problem it might be a registry problem Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. hope this helps

You cannot fix this you will need a new one. They are not that expensive and easy to replace. One screw on the bottom of the lap top and it pulls out you are done. Or you can leave it and purchase a external burner USB style many people do this as well. I hope this assisted you. John

make sure that the cd-rw/dvd-rom combo is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

Replace it

Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall hope this helps if this does not fix the problem it might be a registry problem Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

Control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select no _ for your specific area

Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. hope this helps

even if you find the disk ..you will not have a driver for this drive in there ..cause this disk drives do not have a disk for installation ..but they get the driver from windows..
You may try to get into device manager ..(right click on my computer /properties ...device manager )
and in there click right on the disk drive ..and choose update driver ..This will start the add new hardware wizard ...and during it ..you have to select that you will install it manually from a list ..and choose teh drive ..and after that select from windows list the driver by name ..but ...there is 90 percents chances that the drive will behave the same after a few minutes..The issue is with a virus that attacks the drivers for the disk drive ..and it is on the loose since 2 years ago ..and if it is the cause the only fix is to reinstall the operation system ..or use the recovery partition or disk to reinstall it ..
I can tell you this for sure cause I had this problem many times in various computers..and reinstalling is the only fix..
Make sure you format the C drive in the process..and do not loose time trying to install the driver cause it is a lost cause...I even downloaded the firmware for the drive when I first had this problem and didnt worked.the only solution is a fresh Operating system ..

This is a combo drive

It will support
1. CD reading & burning (Blank CDR and CDRW)
2. DVD reading only.


We cannot use a combo drive to burn DVD.

go to site http://www.touslesdrivers.com and you will find your driver

i would recommend uninstalling the drivers completely and reinstalling them, however most drivers for cd roms cd/rw are preinstalled, and the only thing you can update is the firmware for the device itself. you may want to try unhooking the drive and rebooting the computer, then turning off the machine again, and reattach the drive, and restart. that might force it to re-configure and re-load the drivers If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

Hi Basharkalam,

Please install the DVD driver files that came along with the DVD drive and then check.

Regards,
Gary

make sure that the cdrwdvd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cdrwdvd rom then plug them back in this will activate found new hardware wizard or you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device hope this helps

make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall hope this helps if this does not fix the problem it might be a registry problem Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.or

Control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select no 4 for australia

hope this helps

Often in an attempt to bargain shop we settle for the off brand of CD selections. Most of the time any CD will do , but in some cases, the drive just wont recognize the disc as burnable media. This may be the case in the problem your having.

Spend $40 to buy a new CD/DVD reader/writer -- this is less expensive than paying a technician to try to trouble-shoot.

Welcome to fixya,

Sir,

Your Sony Drive can burn cd's and can read dvd's.But u cannot write any dvd's because its a DVD-Rom not DVD-RW.

Thanks.

Go here -----------> http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=RC956904&l=en&s=hied&os=WW1&osl=en&SystemID=INSPIRON1300/B130&catid=-1&impid=-1

It's a dell website. Dell also uses the same CD-ROM on there laptops. Scroll down to where it says CD/DVD and choose Sony. Good Luck!