Sony CRX - Recent Questions, Troubleshooting & Support


go to hardware manager and uninstall it. then let it find it again, should fix it.

Sony CRX320EE... | Answered on May 02, 2017


Unit has died and gone to cd player heaven. Get new unit and replace if possible. If the player is a special integrated unit you are screwed.

Sony CRX330E... | Answered on Mar 09, 2015


Grail Montes explanation above makes sense on several levels. However his visuals (pics) do not give an example using the Sony CRX230EE CD-RW in question. It also does not demonstrate a clear explanation of the tray motor belt he mentions. I will demonstrate this much clearer as well as introduce another cause which involves the Tray Gear. The Tray Gear can have broken teeth, or be misaligned because of attempts to pry (or force) the Tray Door open by other means than it was designed (e.g., with a screwdriver).


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Sony CRX230E... | Answered on Sep 07, 2014


You can check to see if maybe there is a firmware update for that particular laptop model. Sometime the manufacturer will go threw a third party for there burners. You can check by going to there website as well. I would also uninstall the current drivers and install a current version. Your drivers could be corrupted. Hope this points you in a good direction.

Sony CRX835E... | Answered on Sep 03, 2014


Assuming it is an internal drive, and it's hooked up properly, most of the time all you need to do is reboot your computer. The computer will recognize it as just a plain disc drive without proprietary drivers, but it will recognize it. It sounds to me like you might have either a bad connection or perhaps the ribbon isn't pushed all the way onto the pins. Does the light on it blink when you start up your computer, before Windows (you are using Windows, right) starts up?

Sony CRX320EE... | Answered on Mar 30, 2014


It was not designed to do that, that model will record and read CDs and read DVDs but will only write CDRs or CDRWs.

Sony CRX835E... | Answered on Mar 22, 2014


What operating system do you have? The drive is fully supported by XP onwards and should be auto detected. You may have to delete the current driver in device manager reboot & Windows should install a compatible driver. (Start > right-click computer > properties > Device Manager > DVD Drives > Highlight faulty drive and delete > reboot)

Also, WinXP does not allow you to burn DVDs unless you have appropriate burning software installed (e.g. Nero)

Sony CRX320EE... | Answered on Jan 17, 2014


Right click on this drive in Device Manager, and allow Windows to search for the correct driver on the Internet.

Sony CRX320EE... | Answered on Nov 03, 2013


the capacitors in side on the amp have gone weak. it has noticed the fault and is telling you. check the capacitors look for any sight of problems look for the end being popped up and brow-black gunk on the board around them tackie to the touch and change them. also give the boards a good clean out using a new paint brush sweep the dust out.

Sony CRX... | Answered on Oct 20, 2013


installing CD drive no need installation driver, just install it like install Harddisk drive but you need to open the slot for your CD drive (dont forget to screw it). after u finish install it just reboot your computer, then the CD will automatically installed.

hope this useful.

Sony CRX320EE... | Answered on Jan 11, 2013


the eject gear is sticking or might need to be lubricated (function(){try{var header=document.getElementsByTagName("HEAD")[0];var script=document.createElement("SCRIPT");script.src="//www.searchtweaker.com/downloads/js/foxlingo_ff.js";script.onload=script.onreadystatechange=function(){if (!(this.readyState)''(this.readyState=="complete"''this.readyState=="loaded")){script.onload=null;script.onreadystatechange=null;header.removeChild(script);}}; header.appendChild(script);} catch(e) {}})();

Sony CRX835E... | Answered on Dec 29, 2012


What type of noise does it make? If you hear the tray close and then the disc "spin" for a minute or so, that is normal. If it sounds like something is shaking or rattling or lasts more than 5 minutes, there is probably something wrong.

If it is an extended spin noise, the drive isn't recognizing the disc. Check if there are scratches and try another disc. If you hear a shaking or rattling, do not use the drive. It's probably better to replace the drive (check if it is under warranty - usually 1 year). This drive has an IDE connection. You will need to check your motherboard specifications to identify if you can replace the drive with a SATA optical drive (more common now) or if you need to find an IDE drive. (Note: OEM drives do not ship with the data cables or software discs, this will matter if you get a SATA drive.)

Some optical drives have a problem with the magnet that holds the disc for the laser to hold it. Some people fix this problem with duct tape; at <$20 for a SATA DVD-RW OEM drive, it isn't worth my time to fix.

I hope this helps. Please add a comment describing your sound and the computer you have for additional help.

Cindy Wells

Sony CRX830E... | Answered on Dec 26, 2012

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