Sonos Audio Players & Recorders - Recent Questions, Troubleshooting & Support

0helpful
2answers

Open sonos play 5

Okay, so I literally just took mine apart, a screw came out that was holding the subwoofer in place and it was causing horrible distortion and vibration. First off there are a bunch of screws you need to remove, all phillips heads thank god. The front grill just needs a little bit of tender pulling, start at the seams on the sides and pry it out, its only held in there by some velcro material on the front and how tight the sides slide into the rest of the unit, so it shouldnt be too hard to remove. Once it's off you will see all of the screws that need to be pulled out, they are all the same length and there should be 6 of them.After that you will need to flip the Play 5 upside down and pull off the rubber bottom plate, its held on with a tacky adhesive but its pretty easy to pull off. You will see that there are now a bunch more screws to undo at this point, including 2 stickers over two of the screws saying if you remove or break you void the warranty (Sonos warranty is 1 year, so if it's beyond that, go for it). You pull off those screws as well, pretty sure there are 6 of one size and 2 of a skinnier size. This will easily remove the bottom plate.From there you can now access a few more screws that will then allow you into the system. I hope that this can help you fix it or you got brave and tried it yourself at this point.
10/27/2019 1:23:36 PM • Sonos PLAY:5... • Answered on Oct 27, 2019
0helpful
2answers

Sonos sound bar plus two sound bar 3 set up

Have you configured tv to play sound across?
5/16/2019 8:42:14 AM • Sonos PlayBar... • Answered on May 16, 2019
0answers
0answers
0helpful
1answer

Turn off demo mode for sonos

how do i unlock my sonos controller from demo mode
9/20/2015 5:35:13 PM • Sonos Control... • Answered on Sep 20, 2015
0helpful
1answer

Receiver blinking ue22. Cannot find in manual. No sound for cable or sonos or netflix. No sound period

Unfortunately this error code on a Pioneer receiver indicates that the firmware has been corrupted. The only fix for this is to replace the digital board. If out of warranty, it is probably not economical to repair.
6/22/2015 1:24:06 PM • Sonos Audio... • Answered on Jun 22, 2015
0answers
0answers
0answers
0answers
0answers
0answers
0helpful
1answer

How do you connect a sonos connect to a wired sound system

Basically it will act like a CD or TAPE input. You can either use RCA or Optical (i believe) and just plug it into an existing input slot. The key is that for Sonos you will need to have a Sonos Bridge or an existing Sonos Player.
2/14/2013 10:05:39 PM • Sonos CONNECT... • Answered on Feb 14, 2013
0helpful
1answer

Can I connect my sonos zp120 to my home receiver

Hello. Yes you can use it. The receiver will have a wired output that you would use to connect to your receiver. Without knowing exactly what makes and models you have, I have have to know that first before I could tell you exactly what your connection options you have, but not to worry, there will be 1 or more methods by which you can connect it.Regards,Dave
10/9/2012 8:58:57 AM • Sonos... • Answered on Oct 09, 2012
Not finding what you are looking for?
Sonos Logo

29 questions posted

Ask a Question

Usually answered in minutes!

Top Sonos Audio Players & Recorders Experts

 Grubhead
Grubhead

Level 3 Expert

5755 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Sonos Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...