Sole Fitness Exercise & Fitness - Recent Questions, Troubleshooting & Support

see the next video:sincerely. God bless you

Are you getting a reading on the display? Are you getting a incline error?

E5 brand new is either a bad MCB or loose connection. Check the connection on the controller ( red plug ) sometimes they use to much glue and it pulls the connect out when it drys.

Belt could have come off. if the belt did break or come of it would be very easy to spin pedals. Flywheel ( brake ) could have jammed up. Loosen the covers and look for the brake cable that's connected to the resistance motor. Then run the resistance up to 20. If cable feels loose , the brake is stuck. Sometimes you can pull on the cable and it will free it up.

Replace the drive belt

Sup, my elliptical-lovin' friend! Taking apart the Sole E25 Elliptical is actually pretty easy-peasy. Here's what you need to do: 1. Unplug the machine from the wall outlet and move it to an open area where you have enough space to work. 2. Remove the covers that are located on the base of the machine. These covers are held in place with screws that you'll need to unscrew using a standard Phillips head screwdriver. 3. After the base covers are removed, you'll see the ramps that hold the pedal arms. Use a wrench to remove the bolts that hold the ramps in place. 4. Next, remove the pedals by loosening the bolts that hold them onto the pedal arms. Once the bolts are removed, the pedals should slide right off. 5. Finally, remove the console and the handlebars by loosening the bolts that hold them onto the upright post. And that's it! You've successfully disassembled your Sole E25 Elliptical. When you're ready to put the machine back together, just reverse these steps. Easy peasy, lemon squeezy! One last tip: make sure to keep all of the screws and bolts in a safe place so that you don't lose them. Trust me, you don't want to be stuck searching for a missing bolt when you're trying to put the machine back together. Happy disassembling!

Hi, please perform a factory reset on your machine and check that all keys function once this has been done. Then, you can attempt to start your machine again. If the keys don't function after the reset, then you'll need to schedule a repair for those. Thank you.

Idk how old your treadmill is but sole offers very good warranties on some parts even up to 5 years so maybe you can have them go out and repair it for you BUT from the sound of it they could not help you out so the only thing left is to do simple troubleshooting. You can try just resetting the power switch, to off. Disconnect the power cord from the outlet and leave the machine be for about three minutes. Reconnect and switch back on, then just Press and Hold the START, STOP, and ENTER key at the same time, until it displays "engineering mode" (it might say maintenance depending on the version) then just press the ENTER key. If it works you can scroll through the menu with the SPEED UP and DOWN keys. If it does not let you still, you might have an issue in your console and it needs replacing but it is not limited to just the console, there could also be an issue with a component on the Main Board (Circuit Board) or other electrical components. Hope this helps! Sadly we do not carry any sole products yet, but we would be happy to help you find a technician in your area to come out and help. You can give us a call at 888-713-2880 or talk with us by chat at www.sportsmith.net Good luck on the repair :)

I have a Sole E 25 it worked fine for several years then the rollers kept coming off the t outside of the right track. I removed the track and the wheels and the tee shaped end with the brass bushings and switched them to the opposite side that never comes off. After switching the parts from side to side the right still came off the outside and the left stayed on. Since the different parts did not make any difference i knew buying new parts would not do any good. I saw that Sole made a replacement track for their single wheel machines that had a side on it to keep the roller from coming. They do not make a replacement for the double track so I make my own. I used a 1/2 thick by 2 ft. long by 4 in. high piece of white plastic I had laying around to use as a guide to keep the wheels on the track. I also used a 1/4 in. by 2ft. long by 1 5/8 wide piece of plywood to space it away so the rollers would clear the white plastic. I drilled 3 holes through the plastic and plywood them marked the black round steel tubes that support the aluminum tracks that the wheels ride on. Make sure and drill the steel a little smaller than the sheet metal screws so they will hold. I used 3- 1 1/4 sheet metal screws to anchor the plastic and plywood to the eliptical. I used plastic because it would be quieter and less friction than steel or plywood. I works great again.

on some treadmills the motor is coupled with a belt to the main wide belt drive. if it is cracked it can create a rapid thump.

find the specification tag on the treadmill and note how many amps it draws...

There are a few things you may need to check. You already tried calibration. Next thing I would do is check the sensor wire from the incline to the controller. Make sure its properly plugged into the controller. The controller can also be an issue. If someone was tampering with the unit, the sensor wire could be plugged into the wrong connector as there is another connector that will fit. You may contact me for phone support or sign up for phone support at Treadmill Repair Fitness Equipment Repair Parts Services Fitness...

Check the Motor HP. Don't think it is able to take up the load. On what speed are you trying to walk/run?

If you wish to get some details about treadmill repair and error codes ; check the site linked here. Pull up older posts. http://electro-medical.blogspot.com/

hi check the video Sole F80 LS1 Error If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience http://electro-medical.blogspot.com/

Hook up the main harness . Make sure you didn't plug one of the connections up backwards. Hooking them up backwards will cause the incline to go all the way up and the display will not come on.

https://www.lifespanfitness.com/fitness/resources/articles/what-does-your-treadmills-error-code-mean

The rear wheels jumped off track or you have a bad flywheel.

does the incline work at all. if not try to calibrate the incline. if this fails something could be wrong with the incline motor

Replace belt . Or buy some belt conditioner from your auto parts store