Sanyo Cameras - Page 4 - Recent Questions, Troubleshooting & Support

Are the batteries charged and inserted correctly ? It is always best to use the highest power re-chargeable batteries you can get, rather than the cheap ones from low-priced retail outlets.

Sanyo VPC-603... | Answered on Dec 26, 2016

Could be an error in the card's filesystem. Back up any photos on the card and use your camera's menu to format the card.

Sanyo Cameras | Answered on Dec 07, 2016


  1. If your camera is still under warranty, the best thing you can do is to take it to the nearest official repair shop and they should fix it for free.
  2. If your camera is out of warranty, or if the manufacturer refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try the following methods to repair it yourself.
  3. First, make sure your camera has fresh batteries and it is in recording mode.
  4. Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.
  5. Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
  6. Another method is to tap the padded USB cover part on a hard surface, for example, a desk. Sounds simple, but it works.
  7. Try forcing the camera lens. Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended. Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.
  8. If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.
  9. Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

Sanyo Xacti E6... | Answered on Dec 05, 2016

read your instruction manual .

Sanyo Cameras | Answered on Nov 22, 2016


Unfortunately a "system error" message is not something that you will be able to fix. This error indicates a system failure and requires the camera to be sent in for servicing and repair.

You may find it more cost effective to purchase a new camera as opposed to the repair price on your current camera.

Sanyo VPC-Z380... | Answered on Nov 20, 2016

Sanyo doesn't publish there repair manuals online, nor do they sell them to the general public.

Sanyo Cameras | Answered on Nov 09, 2016

Use a computer to format the card. format it with the FAT file system only. Make sure the card 's lock lever os in the down position or unlocked position.

Sanyo Cameras | Answered on Oct 24, 2016

Format the memory cards.

Sanyo VPC-E760... | Answered on Oct 24, 2016

You can download a manual for almost any equipment by Googling the make and model followed by the word Manual, then follow the appropriate link(s).

Sanyo Cameras | Answered on Oct 20, 2016

check with sanyo or Google manual

Sanyo Cameras | Answered on Sep 20, 2016

either delete some or move them to a computer file

Sanyo Xacti... | Answered on Sep 20, 2016

check sanyo website . or Google it make and manual

Sanyo Cameras | Answered on Sep 20, 2016

If you mean the Sanyo VPC-S885 digital camera, that is a USB 2.0 A to USB mini-B 5 pin cable. Amazon has several replacement cables; one of which is here: .

I hope this helps.

Cindy Wells

Sanyo Cameras | Answered on Sep 15, 2016

Are you sure the lens is actually opening ? Next time you use it, examine the front of the lens to see if the lens cover has opened. If it has not, that is the reason. You may be able to get it repaired, but at a cost.

Sanyo Cameras | Answered on Aug 10, 2016

that's happen due to physical damage like dropping etc.
try to open inside and align well the lens mechanism

Sanyo vpc-s1415... | Answered on Jul 01, 2016

From your description, it appears that the camera may have received an accidental blow, or else there is some foreign matter (sand or suchlike) in the lens mechanism. Either way, you are probably looking at professional repairs, which will be expensive, possibly prohibitively so. It may be more financially viable to replace your equipment.
If you can show accidental damage has occurred, then you may be able to claim on your household insurance.

Sanyo VPC... | Answered on Jun 19, 2016

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