SanDisk Electronics - Others - Page 5 - Recent Questions, Troubleshooting & Support

0helpful
1answer

I don't have a computer is there any other way to format sandisk 16gb SD card for my moto e?

Odd how the few who tried to answer ignored this part of the question, "I don't have a computer". Or the fact the person specified the item in question is a micro SD card for a phone, but people kept answering as if it were a flash drive, or a computer was related. Open your eyes people. Sheesh!!! As with most phones with SD card readers they will have their own method of mounting/formatting a card for use in the phone. DO NOT use the computer to format the card prior to using it in a phone. Insert the card into the phone and open settings. Find memory card options. Scroll down to mount card option. Select that to mount the card. Another option should be available or should appear after the card is mounted. Format the card using this method to be used on the Moto E. Same thing applies to camera's... they will have their OWN format /mounting method and you shouldn't use a PC version format. As the device will have some format or parameter is requires in order for the card to be used in that device. Only use a PC format if the product specifies to use a PC to format.
8/30/2015 6:23:35 PM • SanDisk... • Answered on Aug 30, 2015
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2answers

Deleted a folder containing files by mistake on my 4GB Sandisk Cr

Yes, one good way to recover deleted folders and files from Sandisk Cruzer is to use a Sandisk data recovery software. See this step by step guide How to recover deleted files from SanDisk Cruzer You may also try this guide http://forum.001-software.com/pbb/viewtopic.php?f=4&t=13 hope this helps.
8/28/2015 9:47:49 AM • SanDisk Cruzer... • Answered on Aug 28, 2015
0helpful
1answer

I'm unable to find some

If the pen drive is working, the data is there and can be recovered. I think it could be due to virus activity. Some virus make the contents of the drive hidden, thats why user can't see the files and the space available for use is less than the capacity.
It is suggested that go to FOLDER OPTIONS - and select SHOW HIDDEN FILES. It may show the hidden files. Otherwise, you can use any data recovery program to recover the data. Please not that you should not sav/write any data to avoid overwriting the existing data.

Hope this helps!
CreativeTECH
8/27/2015 8:56:56 AM • SanDisk Cruzer... • Answered on Aug 27, 2015
0helpful
7answers

How can I recover a deleted file on my Cruzer USB

if you have choosen only delete option then you can restore it from recycle bin but in most cases the deleted files from usb drive does not go into recycle bin, rather they are pemanently deleted. if you have choosen shift+delete then there is no way that you can get the file back as shift+delete permanently deletes the files..
8/25/2015 9:14:26 AM • SanDisk Cruzer... • Answered on Aug 25, 2015
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2answers

My sandisk is failing to

Hello Sean,

Please try to format the SD card using the SD Formatter 3.0 for SD/SDHC/SDXC. The software formats all SD memory cards, SDHC memory cards.

Download the software from the link provided below :

http://www.sdcard.org/consumers/formatter_3/
7/26/2015 6:43:31 AM • SanDisk 4GB... • Answered on Jul 26, 2015
0helpful
4answers

My all folder in flash d change to be shortcut

Is this the Problem???Only Shortcuts,,,,,, _68.gifDon't format your Flash Drive.Your data is still there.Use Shortcut Virus Remover.
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7/21/2015 9:57:04 PM • SanDisk Cruzer... • Answered on Jul 21, 2015
0helpful
1answer

I just bought a new sandisk USB flash drive, i have been trying to store documents on it, doesnt seem to work.how can this be rectified?

try inserting the usb drive in the computer and formating it before copying data
7/8/2015 8:12:02 AM • SanDisk... • Answered on Jul 08, 2015
0helpful
1answer

I forgot my password, how i reuse my memory card?

Do you need your data back? Is it lost without the password? Hardly anyone we know besides ourselves can solve this. I wont go on posting links to our many many stories about this topic unless you all request me to, as many sites see this as spam. We are developing tools to help those people that are having major issues with loosing data on microSD cards. Many of the cards produced these days are becoming damaged, bent etc. There is no rhyme or reason for these issues, they just happen. microSD's showing a size of 31MB is becoming common, it's a bad situation, it means the card is badly damaged. You will need assistance from an educated professional. :) Yay, right? Well there are some that DO know what's up here. This I promise. :victory: We are consulting directly with NASA and act as the primary lab for such cases daily, we are in business for over 15 years. There is a sense of desperation these days in dealing with damaged and lost data on microSD's. We are at about a 45% success rate no matter what has happened to a microSD. Many of them are reported as the wrong size, many are not recognized and some have obvious issues such as breaks, cracks, lost passwords etc. No matter what others say anywhere there is hope for you all that have major issues. microSD cards are considered monolith devices (monolithic). USB sticks and regular SD cards these days can be made with NAND wafers or a complete package, what we call in the industry a monolith storage device. We can get inside these devices by taking off layers with special machinery and we also can use many other options to get around the microSD damage or lack of access. I will only say below in my signature who we are and hope we can share and help this thread and community with future success stories, if anyone has questions and MUST have a solution feel free to reach out to me/us. eProvided Denver Colorado HQ ' Globally If you need further help, reach me via phone at https://www.6ya.com/expert/bruce_5b31b07b57018d8b
7/3/2015 9:52:42 PM • SanDisk 4GB... • Answered on Jul 03, 2015
0helpful
1answer

Shows only 30.4 mb capacity

That is a common error HSBerger, but hardly anyone we know besides ourselves can solve this. Great thread and website, very impressed by the great information on here. I wont go on posting links to our many many stories about this topic unless you all request me to, as many sites see this as spam. We are developing tools to help those people that are having major issues with loosing data on microSD cards. Many of the cards produced these days are becoming damaged, bent etc. There is no rhyme or reason for these issues, they just happen. microSD's showing a size of 31MB is becoming common, it's a bad situation, it means the card is badly damaged. You will need assistance from an educated professional. :) Yay, right? Well there are some that DO know what's up here. This I promise. :victory: We are consulting directly with NASA and act as the primary lab for such cases daily, we are in business for over 15 years. There is a sense of desperation these days in dealing with damaged and lost data on microSD's. We are at about a 45% success rate no matter what has happened to a microSD. Many of them are reported as the wrong size, many are not recognized and some have obvious issues such as breaks, cracks etc. No matter what others say anywhere there is hope for you all that have major issues. microSD cards are considered monolith devices (monolithic). USB sticks and regular SD cards these days can be made with NAND wafers or a complete package, what we call in the industry a monolith storage device. We can get inside these devices by taking off layers with special machinery and we also can use many other options to get around the damage. I am also looking to collaborate with others on this topic that are engineering minds with experience on this topic. It's a big problem these days as we dig into iPhones, SSD's etc. We are dealing with all storage devices, mostly new technology and we have a global network with some amazing gear-heads to solve all these problems... but I am trying as fast as possible to increase the success rates and expand knowledge on such data recovery cases so please let me know if you are interested in staying in touch ongoing. I will only say below in my signature who we are and hope we can share and help this thread and community with future success stories, if anyone has questions and MUST have a solution feel free to reach out to me/us. eProvided Denver Colorado HQ ' Globally If you need further help, reach me via phone at https://www.6ya.com/expert/bruce_5b31b07b57018d8b
7/3/2015 9:50:07 PM • SanDisk 4GB... • Answered on Jul 03, 2015
0helpful
1answer

Certificate for sandisk 4gb microsd card

Hello all on fixya, great thread and website, very impressed by the great information on here. I wont go on posting links to our many many stories about this topic unless you all request me to, as many sites see this as spam. We are developing tools to help those people that are having major issues with loosing data on microSD cards. Many of the cards produced these days are becoming damaged, bent etc. There is no rhyme or reason for these issues, they just happen. microSD's showing a size of 31MB is becoming common, it's a bad situation, it means the card is badly damaged. You will need assistance from an educated professional. :) Yay, right? Well there are some that DO know what's up here. This I promise. :victory: We are consulting directly with NASA and act as the primary lab for such cases daily, we are in business for over 15 years. There is a sense of desperation these days in dealing with damaged and lost data on microSD's. We are at about a 45% success rate no matter what has happened to a microSD. Many of them are reported as the wrong size, many are not recognized and some have obvious issues such as breaks, cracks etc. No matter what others say anywhere there is hope for you all that have major issues. microSD cards are considered monolith devices (monolithic). USB sticks and regular SD cards these days can be made with NAND wafers or a complete package, what we call in the industry a monolith storage device. We can get inside these devices by taking off layers with special machinery and we also can use many other options to get around the damage. I am also looking to collaborate with others on this topic that are engineering minds with experience on this topic. It's a big problem these days as we dig into iPhones, SSD's etc. We are dealing with all storage devices, mostly new technology and we have a global network with some amazing gear-heads to solve all these problems... but I am trying as fast as possible to increase the success rates and expand knowledge on such data recovery cases so please let me know if you are interested in staying in touch ongoing. I will only say below in my signature who we are and hope we can share and help this thread and community with future success stories, if anyone has questions and MUST have a solution feel free to reach out to me/us. eProvided Denver Colorado HQ ' Globally If you need further help, reach me via phone at https://www.6ya.com/expert/bruce_5b31b07b57018d8b
7/3/2015 9:48:41 PM • SanDisk 4GB... • Answered on Jul 03, 2015
0helpful
1answer

How do I remove the write protection in my flash drive, Sandisk 16GB. Whenever I try to format the drive, it responds with the disk is write protected.

I think there is switching tab up and down at the side of your sd card.

21b53dbc-c816-4804-be12-ac6d53200b84.jpg
6/30/2015 2:05:20 PM • SanDisk... • Answered on Jun 30, 2015
0helpful
2answers

How do I delete files on SD card

Connect your device to a computer, it should be recognized as a Removasble disk. Open folders and delete files you want to delete. Depending on device you are using, you might need a driver fro your Operating system to get your card reconized
6/25/2015 3:36:46 AM • SanDisk... • Answered on Jun 25, 2015
0helpful
2answers

4gb micro sd card showing its capacity 31 mb only ?

Hello everyone, great thread and website, very impressed by the great information on here. I wont go on posting links to our many many stories about this topic unless you all request me to, as many sites see this as spam. We are developing tools to help those people that are having major issues with loosing data on microSD cards. Many of the cards produced these days are becoming damaged, bent etc. There is no rhyme or reason for these issues, they just happen. microSD's showing a size of 31MB is becoming common, it's a bad situation, it means the card is badly damaged. You will need assistance from an educated professional. :) Yay, right? Well there are some that DO know what's up here. This I promise. :victory: We are consulting directly with NASA and act as the primary lab for such cases daily, we are in business for over 15 years. There is a sense of desperation these days in dealing with damaged and lost data on microSD's. We are at about a 45% success rate no matter what has happened to a microSD. Many of them are reported as the wrong size, many are not recognized and some have obvious issues such as breaks, cracks etc. No matter what others say anywhere there is hope for you all that have major issues. microSD cards are considered monolith devices (monolithic). USB sticks and regular SD cards these days can be made with NAND wafers or a complete package, what we call in the industry a monolith storage device. We can get inside these devices by taking off layers with special machinery and we also can use many other options to get around the damage. I am also looking to collaborate with others on this topic that are engineering minds with experience on this topic. It's a big problem these days as we dig into iPhones, SSD's etc. We are dealing with all storage devices, mostly new technology and we have a global network with some amazing gear-heads to solve all these problems... but I am trying as fast as possible to increase the success rates and expand knowledge on such data recovery cases so please let me know if you are interested in staying in touch ongoing. I will only say below in my signature who we are and hope we can share and help this thread and community with future success stories, if anyone has questions and MUST have a solution feel free to reach out to me/us. eProvided Las Vegas, Nevada HQ ' Globallycc7f7f60-5d8f-490a-b3aa-d89c3bcf7278.jpg If you need further help, reach me via phone at https://www.6ya.com/expert/bruce_5b31b07b57018d8b
6/21/2015 8:24:55 AM • SanDisk 4GB... • Answered on Jun 21, 2015
tip

Backups or transfer usage

Always keep one handy, with as large as you can afford- minimum 8 Gb, greater always good.
0helpful
1answer

I have Pen drive of 8gb. it has any folders and virus has hidden some files from folders and some are visible. I Have Rum CMD command and attrib -h -r -s /s /d h:\*.*

Hi there, you need not to put anything further on that drive. Many drives sold are fakes, i.e they are purported to be a particular capacity when they are hacked devices that are not the stated capacity. If your drive is one and you have exceeded the actual/real capacity the drive will have overwritten some of the data that was previously stored on it. You need, before doing anything else, to download and install H2TESTW V1.4 this is described as the gold standard software for testing electronic storage devices. It is free. Install it and run the application, when the test has completed you will find out whether the true capacity of your device is 8gb and whether a virus has infected it or whether the device is less than 8gb. If the device is 8gb and the presence has caused the effects you describe a data recovery process can begin. I wish you the best of luck
5/30/2015 1:55:44 AM • SanDisk... • Answered on May 30, 2015
0helpful
2answers

How do I unlock a usb?

If it is locked there should be a switch somewhere on the body of the device, it will obviously be very small.
5/29/2015 9:33:44 PM • SanDisk... • Answered on May 29, 2015
0helpful
1answer

How do i get pictures off my sony memory stick pro duo with adapter on to my hp laptop

You will need to purchase an adapter that will fit the SD card slot or USB connector. When connected, use the computer to open the files from your memory card and save them on your computer. These adapters are available from big box stores and online from eBay and Amazon.
5/27/2015 10:02:37 AM • SanDisk... • Answered on May 27, 2015
0helpful
1answer

I have pictures in SD card which I can see in camera but not in laptops. it shows only shortcut files.

The pictures might actually be on the camera. Try connecting the camera itself to your computer.
4/27/2015 3:21:45 AM • SanDisk... • Answered on Apr 27, 2015
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1answer

How many kilabytes in a one gigabyte USB drive

10,000
4/17/2015 12:36:36 AM • SanDisk... • Answered on Apr 17, 2015
0helpful
1answer

How to erase song file

You need to unlock the SD card as follows: erase-song-file-q40n0fdzc54hynz05rzxe5nk-2-0.pngthen right click and "delete"
4/16/2015 9:57:43 PM • SanDisk... • Answered on Apr 16, 2015
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