Samsung SH - Recent Questions, Troubleshooting & Support

That's going to be a software error. Basically just letting you know that it has no idea how to play the file. Might need to upgrade to the latest Media Playerif you're trying to actually play a movie, or just disable autoplay to get rid of the message entirely

Start up BIOS and perhaps change default boot drive to your hard drive because i think your default boot up device is the dvd drive.... try to put that last on the list... F2 should get you to BIOS if not try F8 Just keep tapping right at beginning of startup before the logo screen shows. Once in BIOS go to boot menu and change default device :) Hope that works for you

open the sh893m than get the hdd and reformat it when done put it back in the sh893m make sure u have a dvd+r with the latetst firmware on it so that the software can be rewritten

I suppose you would need a SCSI cable with the correct number of pins that match your scsi ports. Some have 50 pins some have 80 pins and some have less than 50 pins. Count your pins and go from there. Have you ever done this procedure before? Did it work?

What is the problem?

Optical drives never require a driver when used in any Windows os from Win95 up. Windows XP, Windows Vista, & Windows 7 all provide native support that allows an optical drive to read a data or music disk and to burn a cd-r disk. No support for playing dvd disks, avi or mpeg video files, or for burning cd-rw or dvd disks. For those tasks, compatible 3rd. party recording & dvd decoding software is required. All modern optical drives are plug and play in all Windows OS's beginning with Windows 95. If your drive has a [B]SCSI interface[/B], the SCSI Controller must be installed properly (via a driver) and displayed in Device Manager. Once accomplished, a SCSI drive becomes 100% plug and play just like SATA and IDE drives. If your drive has a [B]SATA interface[/B], you'll need to locate/install a driver for the SATA controller before Windows XP can see/detect/auto-install the drive. If your drive has an [B]IDE interface[/B] and if your problem is [B]non-detection[/B], ie: drive [B]is not listed[/B] in [B]My Computer[/B], and/or you get the following error message: [B]Windows cannot load the device driver for this hardware. The driver may be corrupted or missing (Code 39/19),[/B] this is a [B]registry problem.[/B] There's 5 different methods to fix this problem.... take your choice from below: (Note: All 5 fixes do exactly the same thing so there's no need to use more than one fix.) [B]Warning: Do not apply any of these fixes to optical drives having SATA or SCSI interface.[/B] [B][COLOR="DarkOrange"]Fix #1:[/COLOR][/B] Please read post #24 in this thread: [url]http://forums.driverguide.com/showthread.php?t=21669&page=4[/url] It contains manual instructions on the [I]delete the upper and lower filters fix[/I], that will solve the problem. If only one of the two filters are listed, just proceed with deleting the one only, then resume. Alternately, you can use any of the other fixes listed below: (Fix #3 is the easiest of all to use) [B][COLOR="DarkOrange"]Fix #2:[/COLOR][/B] Also, there is a STICKY posted in this forum that contains a file from Microsoft and instructions that will do this registry edit automatically instead of having to do it manually. You can find this thread here: [url]http://forums.driverguide.com/showthread.php?t=30011[/url] [B][COLOR="DarkOrange"]Fix #3:[/COLOR] [COLOR="Red"]- (recommended fix)[/COLOR][/B] And here's another method [B](CdGone.zip)[/B] that will do this procedure automatically for you if you're afraid to edit the registry manually. [code][url]http://forums.driverguide.com/showthread.php?t=22131[/url] (automatic fix, post #7, download file: [COLOR="Magenta"]CdGone.zip[/COLOR]) Unzip the file, then launch it. I highly recommend this fix to use over the others. It's quick and requires no skill to use.[/code] [B][COLOR="DarkOrange"]Fix #4:[/COLOR][/B] Alternately, download and install the DVD fix from this Web site: [url]http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs[/url] Download the file and save it to Desktop. Open an "admin" Command Prompt Note: You must copy and paste (into Notepad) the text on the [B]Doug Knox page[/B] then save it as [B]xp_cd_dvd_fix.vbs[/B] then run the .vbs file by typing the following at the console window: [B]wscript.exe "%userprofile%\desktop\xp_cd_dvd_fix.vbs"[/B] Now.... after performing this fix, don't reboot yet. Next, (in Device Manager), uninstall all optical drives listed (if none are listed, continue with next step)... Reboot the pc or "scan for hardware changes". Your drive(s) should now be visible in [B]My Computer[/B] and work properly. If the drive still fails to work properly after performing any of these fixes, it most likely will need to be replaced. Also, for optical drive problems in [B]Windows Vista[/B], read [url="h10025.www1.hp.com/ewfrf/wc/document?docname=c00817052&lc=en&cc=us&dlc=en&product=3752864&os=2093&lang=en"]this HP web page.[/url] Even though it's for HP/Compaq machines, the same principals applies to all modern IDE optical drives regardless of brand. If your drive stopped working after installing an Adobe product, please read [url="kb.adobe.com/selfservice/viewContent.do?externalId=kb402306&sliceId=1"]this thread.[/url] Note: about 2/3rds. down the page is a video that shows how to perform the "delete upper and lower filters fix". This is a multi-page thread dealing with issues of the optical drive and problems encountered in Windows XP and Vista. It covers a lot of issues and the most common causes and solutions. [url="discuss.extremetech.com/forums/thread/1004364399.aspx"]Click here[/url] to read the thread. You can get instructions for performing this fix from Microsoft at [url="support.microsoft.com/kb/314060"]this page [in Windows XP][/url] and from [url="support.microsoft.com/kb/314060/nl"]this page. [in Windows 2000][/url] [B][COLOR="DarkOrange"]Fix #5:[/COLOR][/B] And recently, Microsoft started an online [B]MS Fix-it program[/B] that will duplicate the [I]"delete upper and lower filters fix"[/I] shown above. Instructions are posted here: [code]http://support.microsoft.com/?scid=kb%3Ben-us%3B314060&x=12&y=13[/code] and here: http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us [url="support.microsoft.com/kb/929461"]The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista[/url] [url="www.full-windows8.com/2012/03/how-to-show-up-dvdcd-rom-in-windows-8.html"]Drive Does Not Work in Windows 8[/url]

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editor Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

As long as your TV ether has Bluetooth or you find a way to output your audio as Bluetooth. If you need further help, I’m available over the phone at https://www.6ya.com/expert/chad_70dccdc9090b1a75

make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. hope this helps don

Hi Elizabeth,You cant do this. That burner you mentioned specially designed for Desktop PCs.Thanks

Hi os4560
It might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned.
Best regards ,
fanaudi .

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. oryou might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device if your computer came with a motherboard disk the drivers could be on it click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver hope this helps you if this fails to fix the problem you might have got a bad batch of cd/dvd's or

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. oryou might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device if your computer came with a motherboard disk the drivers could be on it click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver hope this helps you