Salter Health & Beauty - Page 8 - Recent Questions, Troubleshooting & Support

go to manufactures website type in the following information manufactures name+model select support find download instructions or manual few websites to try: www.ask.com www.info.com www.wiki.org www.searchall.com/manuals/salter_brecknell/ek1658 www.searchall.com/manuals/salter_ek1658 www.searchall.com/brecknell/manuals/ek1658 go to www.about.com type in the following information.: instruction manual salter ek1658 or salter brecknell ek1658 low fat fryer good luck rod

https://www.youtube.com/watch?v=12BcPQslu9c

Take the batteries out and put them back in. Maybe you need new ones.

Is it possible you put the batteries in the wrong way? Sometimes a device will still have power in that situation, even though it won't work as expected. Try a new set of batteries, but clean the contacts in the battery compartment first, and double-check the battery orientation.

Number of grams multiplied by .0022 = lbs,

I had the same problem and, suspecting that the metal contacts weren't making proper contact with the batteries, I used a long nosed pliers to gently bend all ten contacts towards to the batteries (there are eight small tabs in the battery compartment, and two on the battery cover). If you don't have a long nosed pliers a small screwdriver should do it if you held the fixed part of each set of contacts so it doesn't detach during the process. Unfortunately, it worked, but only for one weigh, and then it reverted to "Lo". This happened twice, so I telephoned the Salter Customer Service Helpline (01732 360783) who recommended a reset, which is done by removing the batteries, standing on the scale for 20 seconds, and replacing the batteries. That also only worked for one weigh, so they are looking into it further and I'll post the results here, but in the meantime I hope one of the above solutions will work for others.

Take a ten pound bag of sugar and calibrate the scale to read 10 pounds.