Salter Health & Beauty - Recent Questions, Troubleshooting & Support


Remove all batteries from the back of your scale.
Leave the scale without its batteries for at least 10 minutes.
Reinsert the batteries. Check that the batteries have the correct polarity and are firmly in place.
Place your scale on a flat, even surface without carpet.
Press the center of the scale with one hand to wake it up. The scale will calibrate and display a series of dashes.
"0.0" will appear on the screen. Press on the center of the scale.

Salter Health &... | Answered on Nov 08, 2019


I have a weighthing in pounds en i need it in kilograms

Salter Health &... | Answered on Sep 14, 2019


This pack of 2 high quality CR2032 batteries are ideal for Salter bathroom scales. Please check that this is the correct battery for your scales. With long shelf life, these CR2032 batteries are the perfect replacement.

Salter Health &... | Answered on Jul 17, 2019


Check the battery installation. Something may not be right.

Salter Health &... | Answered on May 06, 2019


It may sound silly, but all I can suggest is you check that the batteries are in the correct way. If it failed before you changed the batteries, I would suggest that there is something else wrong with the scales. You may have to take it into a Scale / Weigh machine repairer.

Salter Health &... | Answered on Mar 22, 2019

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