RIM BlackBerry - Popular Questions, Answers, Tips & Manuals

0helpful
2answers

I have activated my anti theft on blackeberry z10 and forgort the password, how can I re set it?

Hold the home key power and volume down sometimes it its up so try both ways if not go on u tube they have a video on how to do it just type in how to master reset and what your phone is and your good to go
11/27/2018 2:57:29 AM • RIM BlackBerry... • 87 views • 0 helpful votes
0helpful
1answer

My Blackberry Bold 9000 will not allow me to call

Its either do a Factory Reset and lose your data or take it to the O2 shop.
2/6/2018 6:30:05 PM • RIM BlackBerry... • 224 views • 0 helpful votes
0helpful
1answer

My blackberry scroll pad is not working, and i

hi Titchypink. this is all i could find out,hope it helps you out. Trackpad, trackball, or keyboard not working on a BlackBerry smartphone running BlackBerry OS 7.1 and earlier Article Number: 000029640 First Published: April 26, 2017 Last Modified: April 26, 2017 Type: Support

Environment

  • BlackBerry smartphones running BlackBerry OS version 6 to 7.1
  • BlackBerry smartphones running BlackBerry Device Software 5.0
Back to top ?

Overview

In some situations, a BlackBerry smartphone with a trackpad or trackball may experience issues with sensitivity, latency, or scrolling. Additionally, the BlackBerry smartphone keyboard, or other buttons may be unresponsive. Back to top ?

Cause

This issue might be caused by one of the following:
  1. The trackball/trackpad sensitivity needs to be adjusted.
  2. Make sure the trackball/trackpad is not affected by a software freeze or an application freezing.
  3. The BlackBerry Device Software is out of date and requires an update to resolve the trackpad, trackball or keyboard issue.
  4. The physical trackpad, trackball or keyboard hardware is malfunctioning.
Back to top ?

Resolution

Resolution for Cause 1 Complete the steps in Article 5447 to ensure the trackball/trackpad sensitivity is correctly. Resolution for Cause 2 For BlackBerry smartphones running BlackBerry OS version 6 to 7.1 using a trackpad, complete the following:
  1. From the Home screen, select Options.
  2. Select Typing and Language.
  3. Select Trackpad Sensitivity.
  4. Ensure Audible Roll is selected.
  5. Rapidly roll the trackpad up, down, right, and left.
  6. If an audible click is heard while not responding, proceed to Resolution for Cause 4 as this could be a software related problem.
For BlackBerry smartphones running BlackBerry Device Software 5.0 using a trackball, complete the following:
  1. From the Home screen, select Options.
  2. Select Screen/Keyboard.
  3. Ensure Trackball Audible Roll is selected.
  4. Rapidly roll the trackball up, down, right, and left.
  5. If an audible click is heard while not responding, proceed to Resolution 4 as this could be a software related problem.
  6. If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps.
If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps. Resolution for Cause 3 To update BlackBerry Device Software using BlackBerry Desktop Software see, Article 11320. or To update the BlackBerry Device Software on the BlackBerry smartphone visit http://www.blackberry.com/update/ Resolution for Cause 4 Use the BlackBerry Virtual Expert diagnostics application. For more information, see Article 35973.if not try this link. blackberry scroll pad is not working Google Search
11/27/2017 3:54:03 PM • RIM BlackBerry... • 1,224 views • 0 helpful votes
0helpful
1answer

I Unlock my Black Berry

How to Unlock Black Berry 9530 Just Go to Unlock blackberry Phone How to Unlock blackberry Phone Make your selection like model->country->network-> Mail ID and update IMEI by login to the unlockninja portal code will be delivered with in 1-2 business days How to use the unlock code How to Unlock the ZTE MF60 1) Insert a non compatible SIM card to your locked ZTE Cell Phone, 2) Phone will prompt for Unlock Code (NP Code), 3) Enter the Unlock Code you received.
1/29/2018 7:09:04 AM • RIM BlackBerry... • 184 views • 0 helpful votes
0helpful
1answer

How to turn on my blackberry storm 2 9520?

Do a 'Factory Reset'
1/22/2018 4:24:03 PM • RIM BlackBerry... • 146 views • 0 helpful votes
0helpful
1answer

8330 Drivers not found for Window XP prof

there will be no updates for win xp as it is no longer supported by Microsoft go to the manufacturers web sit , look for your model and if there is a download for win xp download from there
12/28/2017 7:57:03 AM • RIM BlackBerry?... • 207 views • 0 helpful votes
0helpful
1answer

Why can't I call anyone

try restarting your phone if this does not help, I would call Verizon and tell them your issue
2/10/2018 8:57:02 PM • RIM BlackBerry... • 51 views • 0 helpful votes
0helpful
1answer

I had a locked telus phone which I got unlocked. I use a bell chip in it. But now I wanted to go to koodo so I got a new chip with them and put it in it is saying phone not allowed MM6? what does this

This Mean your phone is NCK locked. So you need a Network unlock code so that you can use this for any network. here is the process to get the unlock code Go to below link Unlock Your Cellphone Use Any Network in The World Select As Brand Name:- Model No or Name:- Country from The Phone Purchased:- Network on which The Phone Is Locked:- IMEI No:- E-Mail ID Place a Request for unlock code. this will delivered to your mail id with least possible time (Depends on the network) You need to follow the below steps to use the unlock code 1) Insert a non compatible SIM card to your locked Cell Phone, 2) Phone will prompt for Unlock Code (NCK Code), 3) Enter the Unlock Code you received. Phone will be unlocked for any network cover page unlock ninja-zfzwxcyuxjlckxsyo3ojiz2q-4-0_0.jpg
1/17/2018 1:39:02 PM • RIM BlackBerry... • 91 views • 0 helpful votes
0helpful
1answer

My blackberry's curve joystick is

It may just be time to get a new phone. I didn't even know that BlackBerry phones were still around.
12/12/2017 11:24:03 AM • RIM BlackBerry... • 235 views • 0 helpful votes
0helpful
1answer

My blackberry curve 8520 has a white screen and 3 vertical lines on it.

Hi, The Display (LCD) need to be replaced.
12/16/2017 10:27:03 PM • RIM BlackBerry... • 150 views • 0 helpful votes
0helpful
1answer

I have a blackberry 8900, my earpiece speaker isnt

No quick fix except to replace the phone.
10/5/2017 10:45:03 PM • RIM BlackBerry?... • 757 views • 0 helpful votes
0helpful
1answer

Blackberry Bold 9700. The screen

Hello, friend! I also meet this error about my iphone, I get many help from this forum, and also bought many DIY repair tools from china supplier , and vipprogrammer help me fix this error. maybe you can try it.or contact ther WhatsApp:+ 8615986801289 website: http://www.vipprogrammer.com. They've solved my cell phone problem and I hope it will help you with your mobile phone trouble.
10/9/2017 12:33:03 AM • RIM BlackBerry... • 672 views • 0 helpful votes
0helpful
1answer

My Blackberry Bold 9900 volume button will not work, meaning I cannot turn down my volume. I dont want to take my phone apart and tamper with it, or have to spend money on a phone which should be bril

I have 2 means of adjusting volume on my phone. 1) Hardware - this is the volume toggle switch you refer to 2) Software - Apps > Settings > Sounds and notifications > volume
11/4/2017 10:57:03 AM • RIM BlackBerry... • 311 views • 0 helpful votes
0helpful
1answer

White screen with vertical lines on mobile phone

Hello, friend! I happened to see you with this problem, I also meet this error about my cell phone, I get many help from this forum, and also bought many DIY repair tools from china supplier , and vipprogrammer help me fix this error. maybe you can try it.or contact ther WhatsApp:+ 8615986801289 website: http://www.vipprogrammer.com. They've solved my cell phone problem and I hope it will help you with your mobile phone trouble.They have professional repair tools. They are free to consult, I hope that the programmers I recommend can help you.
11/20/2017 2:00:05 PM • RIM BlackBerry... • 197 views • 0 helpful votes
0helpful
1answer

Blackberry screen keeps turning white but is alright when i charge it

It sounds like you're having problems with your processor. I would take it into a repair shop
11/24/2017 3:06:03 AM • RIM BlackBerry... • 145 views • 0 helpful votes
0helpful
1answer

Unlock net10

I've never used a BB storm 9530, but if phone/sms is working but data is not you do not have the APN settings for Net10. The correct APN Settings are here: http://apn-settings.com/net10-apn-settings-easy-setup-guide/
11/3/2017 6:33:03 PM • RIM BlackBerry... • 133 views • 0 helpful votes
0helpful
1answer

My BB9780 wont take pictures, I start up the

its a faulty camera or cable attached to it
11/1/2017 8:21:03 AM • RIM BlackBerry... • 111 views • 0 helpful votes
0helpful
1answer

I got a can not play media while phone is active

Remove the memory card and the battery from the phone. Press and hold down the power button for 15sec. Now put the battery back in and check. If it works, you can out the memory card back in.
7/14/2017 10:24:03 AM • RIM BlackBerry... • 1,731 views • 0 helpful votes
0helpful
1answer

Blackberry 9300 wifi with dlink problem

Hi @ Anonymous , please forget the WIFI Network on your Blackberry and do another scan, it will ask you to enter your WIFI password again. See if it works.
10/30/2017 6:24:03 PM • RIM BlackBerry... • 81 views • 0 helpful votes
Not finding what you are looking for?

12,448 questions posted

Ask a Question

Usually answered in minutes!

Top RIM Cell Phones Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Kolbrun...

Level 3 Expert

1228 Answers

k24674

Level 3 Expert

8093 Answers

Are you a RIM Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...