Ricoh Office Equipment & Supplies - Page 8 - Recent Questions, Troubleshooting & Support

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I want to change the serial number of Ricoh SP 3510sf printer......

You can't. Serial number and built in with non changeable memory. It is needed for warranty work. for something like that were the number vanishes, you need to ask the company.
7/7/2021 3:28:07 AM • Ricoh Aficio SP... • Answered on Jul 07, 2021
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Printer Ricoh sp 210 su in error service call sc556

This is most likely a fuser issue. If you have a spare laying around, I would suggest replacing your fuser. If you have a contract with Ricoh, I would suggest placing a service call for them to come out and look at the machine.
7/5/2021 4:45:44 AM • Ricoh Office... • Answered on Jul 05, 2021
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How to start my Ricoh SP 420DN with a removed-missing yellow cartridge? Even if I just operate with the remaining (or even just the "Black" cartridge)? See details, below:

Ricoh printers cannot print with removed cartridge. All 4 Black-Yellow-Cyan-Magenta Cartridges must be present aka installed to be able to print.
7/2/2021 6:23:33 PM • Ricoh Office... • Answered on Jul 02, 2021
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How do I fix a ricoh afico sp 100 sc542 error

1. ATTACHED PRINTER TO COMPUTER AND TURN IT ON 2. OPEN PRINT PROPERTIES 3. CLICK ON SMART ORGANISER, IF U DO NOT HAVE THIS DOWNLOAD AND INSTALL FROM RICHOH WEBSITE 4. CLICK ON ABOUT 5. MOVE MOUSE ARROW KEY TO PICTURE ABOVE TEXT BOX INSIDE BLUE AREA 6. HOLD SHIFT AND CONTROL KEY AND DOUBLE CLICK RIGHT MOUSE BUTTON TO OPEN SERVICE MENU >>>>> DO NOT PLAY WITH ANY OTHER SETTING OR YOU MAY PERMANENTLY DAMAGE UR PRINTER<<<< 7. CLICK ON RESET SC FUSE ONCE ONLY. (IT WILL BE SECOND LINE TOP LEFT SIDE) 8. FROM MAIN POWER SWITCH TURN POWER OFF AND AFTER 10 SECOND TURN IT BACK ON. 9. UR PROBLEM WILL BE SOLVED.
7/1/2021 6:47:41 PM • Ricoh Aficio... • Answered on Jul 01, 2021
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Replace cyan cartridge message

If the message is telling you it is empty, it surely is. If is was a re-manufactured, or refilled cartridge, the chip on it has become corrupted. Replace it with a new OEM cartridge. You may be able to use the old again, after the software accepts the new one.
6/13/2021 3:16:58 PM • Ricoh Office... • Answered on Jun 13, 2021
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I had a paper jam on ricoh Sg3110dn printer. I removed paper using feed, I am still getting open top cover and remove paper message. There is no paper jammed anywhere. How do I get light off.

Write your answer...Dear the paper sensor leaver may be lached or stucked . clear or alligne the leaver.
thanks.
6/5/2021 9:29:15 AM • Ricoh SG 3110DN... • Answered on Jun 05, 2021
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Model Mp305. What does 'independent supply toner set' mean?

The toner has run out or is about to run out. Replace the cartridge. Sometimes the message appears if an after market cartridge is used. It is likely safe to use the machine until it stops providing quality printing. Of course, that may prove inconvenient if it stops in the middle of a print run and you are unaware such has occurred, being occupied elsewhere.
5/9/2021 4:39:45 PM • Ricoh Office... • Answered on May 09, 2021
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A document is not printing. I cannot print further documents anymore.

CTRL - ALT - DELETE should show it in Tasks. Delete it from there. Reboot computer and Copier, try again. You may need to reinstall software and drivers.
5/1/2021 9:59:08 PM • Ricoh Aficio... • Answered on May 01, 2021
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I have a Ricoh SG7100dn I get one error code fixed then it gives me another I have new ink & collector it ate all cyan within 10 min , have no idea why and now its giving me error code 20222

AND HP WANTS THEIR CARTRIDGES AIR TIGHT SO IT CAN NOT LEAK OUT . THATS WHY I CAN NO LONGER REFILL THEM WITHOUT TAPING THE HOLE SHUT
4/23/2021 12:49:37 AM • Ricoh Office... • Answered on Apr 23, 2021
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Mp c5502. Why does it keep displaying 'door open' even though it's closed?

Sometimes Door open error shows in printer even if it is closed .Follow This steps to Fix Open Door Error Message:-*Close the cartridge access door completely.*Check the cartridge door for obstruction.*Reset the Printer*Restart the Print Spool Device.*Restart the computer.Restart the Printer.And If you are using Brother Printer And You Encounter With Brother Printer In Error State Windows 10 Issue then Read The Blog I Am Mentioning above.
4/10/2021 7:58:09 AM • Ricoh Office... • Answered on Apr 10, 2021
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My ricoh mp305 always paper jam J020, how to handle it

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3/30/2021 9:23:58 AM • Ricoh Office... • Answered on Mar 30, 2021
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MP C4503. how can I turn print mode ON in service mode?

if you mean that you can able to use it as scanner only, try to setup printer driver. (you can check too at control panel>>printers & scanners(name may be different due to windows version) if it appear as printer device or not)
3/21/2021 10:16:21 AM • Ricoh Office... • Answered on Mar 21, 2021
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Model sg31110dn. What does error code 58000 indicate?

You may have to consult a Ricoh servicer to find out.
3/15/2021 2:55:17 AM • Ricoh Office... • Answered on Mar 15, 2021
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How to solve this error SC 553 on a ricoh machine

It depends from machine to machine. on some you just need to enter into service mode and then copy sp or system sp. On other Ricoh machines you need to execute a reset. first of all turn on the machine, and make sure no print jobs are present, or remove the network print or USB print cable and then turn on the machine. This is just to make sure that no print jobs are present, because this will make you to not be able to enter in service mode. This code SC553 also and other similar SC codes like 551,552,544 and etc. are connected with the Fuser unit. Most of the time is just triggered as security for overheat to stop a melting or fire. So if you reset the machine with procedure you may make damage, but in most cases is harmless. But if you reset the SC553 and then after short time reappear than the machine have real problem and need to be fix, do not reset it more than to to times in a row on a short time period. To enter into service mode press the following keys in the following sequence: press the yellow(clear) - then press 1 0 7 (numbers on the keypad) - then press and hold it pressed the red stop button until service mode appear on the screen. when service mode appear on screen enter into (copy sp) or (system sp) depend from the model of the machine. Then with the keypad press 5-8-1-0-# on the screen should appear Fusing SC reset, press execute and after show complete turn off the machine and wait at least 30 seconds, turn it on again. if its ready the sc is clear. But if the sc repeat the machine have a serious problem with the fusing unit and need to be fixed, if you try to reset the machine with this reset to much in short time you may just add more damage. for more detail post the model of the machine.
2/12/2021 4:57:52 AM • Ricoh Office... • Answered on Feb 12, 2021
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Model No. In Ricoh Aficio

Model No. In Ricoh Aficio sp 1100sf Error Massage displayed (Printer error fuser temp.
2/10/2021 10:21:31 AM • Ricoh Aficio Sp... • Answered on Feb 10, 2021
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