Pride Health & Beauty - Page 9 - Recent Questions, Troubleshooting & Support

Either go to a pride dealer and get the proper job switch or look on eBay or Maplin for a similar. Check current rating of switch. Make sure you disconnect the batteries before attempting this job.

Do you mean a charger plugged in for four months ? or the battery pack on the scooter for four months ? if it not charging and left on the scooter they will discharge and may never recover. Leaving it on charge for four months ?, the charger will go into trickle charge mode once it fully charged the batteries, manufacturers will agree this is a good thing , if left for weeks and weeks , it should be charged up fully once a week if not in use and i recommend removing the battery case as i seen issues arise from leaving a battery pack on a scooter for long periods of time, for starters they discharge quicker,.

I think I understand what you are describing based on some inadvertent button pushing on your part.
Sleep mode programming on the VSI controller by Penny and Giles Drive technology is the idle time of the power chair before it "goes to sleep". This computer menu is accessed using a hand held PP1 programmer that is plugged into the charging port of the joystick. Using this programmer one can scroll down to the sleep mode menu and set the time from I think 1 to 120 minutes ( I have not accessed this particular programming menu for quite some time).
If I put in 10 and save this number the chair will go into sleep mode after sitting and not being used for 10 minutes. The control may have dropped one of the settings due to a program glitch. I do not know of a way to reprogram this by pushing buttons on the control itself.
You should drive the chair into a local dealer who has a PP1 programmer and let them program it for you. This is a 2 minute deal and they should do this as a courtesy for you at no charge. If a technician comes out to your house they may charge you a minimum 1 hour labor charge.
While they have the programmer plugged in, have them check the fault log for any other problem areas. Hope this helps.

No guarantees ... but you might first find the manufacturers plate on the scooter to get the model and serial number ... then call/contact Pride (go to pridemobility.com for contact options - see link below) to see if they can then tell you which year it was made. Pride Mobility Live Your Best Leader In Mobility Solutions

hi Kelly, please count the number of times it flashes then there be a pause and it will repeat. If the flashes are continuous never pause then that the controller telling you the batteries are getting low. Regards Rob

hi John, have the brushes been checked making sure they are not sticking inside the motor brush holder, At worse it could be the wigwag pot, try moving the wigwag lever in the upwards or downwards direction as you go forward , be gentle to see whether that improves things, if it does , you require a new throttle pot. Regards Rob

Consult Youtube or buy or download workshop manual from manufacturer webpage.

hi, When you first start to go forward you should hear a clicking sound and once again when you stop, its the magnetic brake releasing, it stops you rolling on hills etc once you stop. regards Rob

fuse page 22 fault code 36 Just a thought, I know nothing about your cart but in cars when the battery voltage is getting low newer cars start cutting unnecessary voltage. You say your battery is charged but how good is it if the battery is charged but low could the lights be a computer way of saving voltage. The manual link is below maybe it will help. May be fuses, wiring or a connection. manual https://www.pridemobility.com/pdf/owners_manuals/intl_scooter/uk/uk_colt_xl8_om.pdf

just have a check of the fuse could be a blown one ?? hope this helps regards Jim

Check these fault codes http://support.pgdt.com/Online-Diagnostics/Flash-Code-List/S-Drive-Flash-Codes.aspx

On the XL the adjustment is on the tiller handlebars. The left hand bar has a pull lever like a small brake lever. This is the release for the tilt on the tiller. https://www.pridemobility.com/pdf/owners_manuals/us_scooter/us_pursuit_xl_om.pdf

I have one of these, as well as having had several different "Go-Go" models - none of them has had the back up reverse beep feature. You can, however, do it manually with intermittent beeps on the horn while backing up if you aren't needing both hands while backing up (not advised though) ;o)

Hello, Liz - Since your mother's scooter is new, you or she need to contact the seller of the scooter and ask your questions. No doubt it is still under warranty. Best wishes.

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This can be caused by two things usually. One cause is the bolt holding wheel to the axle is a little loose so check to make sure it is very tight on the axle. The second click comes from flat-free tires. The tires have an adhesive applied at the factory and if you hit a bump, or if there's not enough to hold the tire tight to the rim, the tire will make a grinding click noise when it rolls and passes over this area. Pneumatic tires properly inflated don't make this noise since the air pressure keeps the tire fixed to the rim at the bead; flat free tires lack this pressure. Simply lubricate the area around the tire where it meets the rim on inside and outside, and drive it...noise should dissipate.

Hi. Loud clicking noises from the rear wheels are usually caused by movement of the square steel key that fits into a groove on the axle inside the wheel hub. This is what drives the wheels.
You will probably get a click for each revolution of the wheels.
To fix it, remove the rear wheels and wipe a thin smear of grease on the key and axle, then replace the wheels.
The grease will allow the key to move slightly without making a noise, and help stop it from wearing.
It sometimes helps to also remove the front wheels, and wipe a thin smear of grease onto the front stub axles. There is no key in the front hubs, but the grease helps to prevent the bearings siezing on to the axles.
Good luck. Neil.

see if you can find it here.... Pride go go traveller scooter troubleshooting manual Google Search

check to see if they are sealed units probably find that there will be water in the bearings the answer is to have them service to check for water in the windings The major problem will be water in the electrics because the batteries are connected and that sets up electrolysis in the circuits which corrodes away wires and contacts

Has the battery been tested?