Pride Health & Beauty - Page 5 - Recent Questions, Troubleshooting & Support

Yes I done a quick search on the beeps it took me to the same fault codes as the book TRY SENDING AN EMAIL TO luck..Hi again yes I just picked up the fault book and they call them flash codes I WILL CHECK INTO THE PROBLEM cheers. Hi 3 flash code unplug charger turn key of then back on again , 1 flash code charge batteries 2 code same as 1 charge batteries good luck

Pride Health &... | Answered on Feb 14, 2019

Five beeps? Maybe it's not the same as my Celebrity XL8 but my instruction manual talks of a 1+4 beep warning meaning low battery charge. It also suggests checking that the wiring harness connectors are all fully connected - that would include the battery terminals of course. If your hubby managed to do a wheelie this sounds a strong possibility if the batteries were dislodged. Anyway, I attach the page from my Celebrity XL8 manual, you can find other Celebrity manuals online. My congratulations to your husband, I've yet to master wheelies!

Pride Health &... | Answered on Feb 14, 2019

hi, they are good readings, the brake resistance is a bit low...however does the brake click when moving the throttle lever to go forward or backwards ?

if the brake is not releasing the scooter will never move...

does the throttle lever feel loose ? you need to convince yourself that the throttle part is working correctly , if you double checked everything including the brake and connectors then we need to look at the controller ..

I do offer a free testing service...


Pride Celebrity... | Answered on Feb 14, 2019

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Pride Health &... | Answered on Feb 14, 2019

Pride's website has a service manual for download. It will define the error codes and tell you how to fix it.

Pride Hurricane... | Answered on Feb 14, 2019

If there is less than 10 volts on the new batteries, then use an automotive NON automatic battery charger to charge the batteries individually.

Pride Health &... | Answered on Jan 27, 2019

Either go to a pride dealer and get the proper job switch or look on eBay or Maplin for a similar. Check current rating of switch. Make sure you disconnect the batteries before attempting this job.

Pride Health &... | Answered on Jan 05, 2019

Do you mean a charger plugged in for four months ? or the battery pack on the scooter for four months ? if it not charging and left on the scooter they will discharge and may never recover.

Leaving it on charge for four months ?, the charger will go into trickle charge mode once it fully charged the batteries, manufacturers will agree this is a good thing , if left for weeks and weeks , it should be charged up fully once a week if not in use and i recommend removing the battery case as i seen issues arise from leaving a battery pack on a scooter for long periods of time, for starters they discharge quicker,.

Pride GoGo Elite... | Answered on Dec 26, 2018

I think I understand what you are describing based on some inadvertent button pushing on your part.
Sleep mode programming on the VSI controller by Penny and Giles Drive technology is the idle time of the power chair before it "goes to sleep". This computer menu is accessed using a hand held PP1 programmer that is plugged into the charging port of the joystick. Using this programmer one can scroll down to the sleep mode menu and set the time from I think 1 to 120 minutes ( I have not accessed this particular programming menu for quite some time).
If I put in 10 and save this number the chair will go into sleep mode after sitting and not being used for 10 minutes. The control may have dropped one of the settings due to a program glitch. I do not know of a way to reprogram this by pushing buttons on the control itself.
You should drive the chair into a local dealer who has a PP1 programmer and let them program it for you. This is a 2 minute deal and they should do this as a courtesy for you at no charge. If a technician comes out to your house they may charge you a minimum 1 hour labor charge.
While they have the programmer plugged in, have them check the fault log for any other problem areas. Hope this helps.

Pride New Jazzy... | Answered on Dec 11, 2018

No guarantees ... but you might first find the manufacturers plate on the scooter to get the model and serial number ... then call/contact Pride (go to for contact options - see link below) to see if they can then tell you which year it was made. Pride Mobility Live Your Best Leader In Mobility Solutions

Pride Health &... | Answered on Nov 24, 2018

hi Kelly, please count the number of times it flashes then there be a pause and it will repeat. If the flashes are continuous never pause then that the controller telling you the batteries are getting low. Regards Rob

Pride Health &... | Answered on Nov 14, 2018

hi John, have the brushes been checked making sure they are not sticking inside the motor brush holder,

At worse it could be the wigwag pot, try moving the wigwag lever in the upwards or downwards direction as you go forward , be gentle to see whether that improves things, if it does , you require a new throttle pot.


Pride Health &... | Answered on Nov 14, 2018

hi, When you first start to go forward you should hear a clicking sound and once again when you stop, its the magnetic brake releasing, it stops you rolling on hills etc once you stop.


Pride Health &... | Answered on Nov 06, 2018

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