A.O. Smith Plumbing - Recent Questions, Troubleshooting & Support


Try this link for help. They suggest emailing before calling:

http://www.mypool.com/introduction.htm

A.O. Smith... | Answered on Jun 01, 2016


Did you try the Century A.O. Smith B230SE motor without the center screw? I'm having the same problem and I'm asking the reseller for advice. It would be great to know if I need the center screw is required? The impeller screws on the shaft, but is the center screw required?

A.O. Smith... | Answered on Jun 12, 2015


That sounds bad. Check the oil level first. If that's good, then somebody needs to work on the inside of your engine - maybe you only have a bad oil pump, maybe you have more damage than that.

DO NOT drive it this way - not for ANY distance! Don't even START it.

A.o. Smith Oil... | Answered on Jul 26, 2014


I am a bit late but why not just replace the pump.

A.O. Smith... | Answered on Jun 18, 2014


Sounds like you may have a failed start switch in the motor. It appears the start winding did not drop out and the pump would not come up to full speed.

A.O. Smith... | Answered on Jun 18, 2014


You are correct the capacitor is only used during starting the motor. I assume the motor is getting hot and shutting off. Check the discharge side, filters etc for obstructions, it appears something is causing the pressure to go a bit high.

A.O. Smith... | Answered on Jun 17, 2014


I would suggest taking a closer look at the motor name plate. I am not familiar with a 120/240 three phase service. When I checked the web it shows: Voltage 115/230 (that is single phase), Max Amps 115 Volts = 19.2 Max Amps 230 Volts = 9.6 , Single Speed, Square Flange, RPM = 3450, Threaded Shaft, Frame = 48Y Used on the following models: Sta-Rite Max-E-Glas, Max-E-Glas II, Dura-Glas, Dura-Glas II, Dyna-Glas, Dyna-Max Pentair Whisperflow, Pinnacle and Anthony AR2 Series. You should also show what voltage you are connected to.

A.O. Smith... | Answered on Jun 13, 2014


The wiring diagram should be on the junction box cover. You can go on line and download the manual with this information. There are a lot of A.O. Smith motors out there.

A.O. Smith... | Answered on Jun 07, 2014


I am not sure, but DC motors will run backwards if the polarity of the incoming voltage is switched. I see this is an AC motor but they always run forward no matter the polarity, unless the polarity is reversed to the right wires inside the motor. The second link has a discussion on exactly how to do that. Thus it may have your answer, that those wires got switched somehow on your motor. Which means you need to buy a new motor.
http://www.aqua-man.com/row_num.asp?Ic=1133
http://cr4.globalspec.com/thread/26099

A.O. Smith... | Answered on May 29, 2014


i need technical detail as well as dimensional detail of CET54AEH Thermal OVERLOad of KLIXION. if any 2d or 3d dimesion drawing is available then it is much better for me for Analysis.

A.O. Smith... | Answered on May 26, 2014


CRAIG .. IF ITS A STA RITE PUMP DURA GLASS YA GET IT FIXED ! SHOULD COST ABOUT 75.00 SEARCH YOUR AREA FOR YOUR LOCAL POOL PUMP REPAIR GUY . ASK IF HE DOES FREE MOTOR TESTING

A.O. Smith... | Answered on Nov 12, 2013

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