Northstar Garden - Recent Questions, Troubleshooting & Support


Sounds like the trigger is not closing, best to strip it down and check operation. Probably siezed in the open position.

Northstar... | Answered on Oct 15, 2017


The oil in the pump is probably leaking because a seal is blown and water is getting into the piston housing. Take a look inside at the oil. It should be brown and translucent. If it is gray, white or milky, you have a blown oil seal. This reservoir should only be 1/3 full of non-detergent oil to begin with. Hope this helps

Northstar Garden | Answered on Sep 04, 2016


Before you start up the pressure washer, hook up the garden hose, turn on the water, and wait for the water to come out the wand.(keep the triger depressed) If the water just mildly sprays out the nozzle then wait a few minutes for the air to bleed out of it. If the water just drips is has a weak stream then there is an obstruction either before the trigger or the nozzle. If you see water running out of the pump then your pump has damaged seals and/or cracked ceramic pistons. Pressure washers are great but need care. They can not be left out to freeze or it will damage unit. Also they can not be DRY STARTED. They must have water running through them, before start up or it will burn up the seals. If you have any other questions or comments pertaining to this issue please let me know. I will do my best to assist you. Thank you.

Northstar... | Answered on Jul 16, 2016


Cannot. Ensure u have a 3000psi wand.

Northstar... | Answered on May 17, 2016


If it connect to the outlet pipe/lance then it operates on SUCTION similar to blowing across the top of a beer bottle to make a noise. If thats the case it is a matter of blockage and ventilation of the soap bottle to allow air to enter as the soap is sucked out by the water flow.

Northstar... | Answered on Nov 05, 2015


Water inlet filter lime or dirt , 2 nozzle dirt 3
floss with o-rings valves 1 valve has dirt or broken o-ring between 1 of the valves 4 pressure control valve was not screwed. the nozzle (if it is a dirtkiller) is is broken mostly porcelain.


Northstar Garden | Answered on Oct 17, 2015


I think you mean an UN Loader this is a valve that redirects (bypasses) the pressureized water back into the intake when you release the trigger When it is not working the machine continues to build pressure and will bog down

hope this helps

the ed

Northstar Garden | Answered on Oct 15, 2015


If it really bogs down to where the engine is struggling....it's the carburetor. It's not allowing the engine the fuel/air ratio it needs for peak performance.

Northstar Garden | Answered on Oct 08, 2015


PDF]Owner's Manual - Northern Tool + Equipment

https://www.northerntool.com/.../1577544.p...
Northern Tool + EquipmentCall NorthStar Product Support 1-800-270-0810 .... -During transportation take precautions to make sure pressure washer will not tip ..... A- Low oil shutdown.

Northstar Garden | Answered on Sep 21, 2015


you need to keep the gun open so allowed water to flow and not overpressure the pump.

Northstar... | Answered on Aug 16, 2015


So it's stuck out? If so loosen the recoil assy's bolts and it will snap back once it's loose enough. This usually happen due to bent recoil cover, swelling of the pull rope, or too much pull rope in the recoil (length).

Or it stuck in and won't pull over. If so remove the spark plug and see if it will pull. Keep away from the spark plug oil since if the unit is flooded with fuel or oil it will shoot out of the hole and cover you with it. If it does not pull over without the spark plug in, there is a 90% chance your motor is blown.

Let me know what you find

Northstar... | Answered on Apr 16, 2015


Oil used in engine is SAE30, I would suggest adding bit of Nulon or similiar Teflon based before even first run as it will extend life of the engine, This is air cooled Honda and therefore overheat easy.

Oil used in pump is Universal Tractor Transmission Oil.

Except two, all pumps are equiped with sight glass, fill as indicated on sight glass or dipstick.

To extend life of your equipment, change oil in both, engine and pump after 50hrs.

If you live in colder climates, where freezing is possible, do not forget to drain pump and high pressure hose from water to avoid winter damage.

Hope this will help keep your equipment in top notch for years to come:-)

Northstar... | Answered on Mar 23, 2015


Ensure all your additional rough in plumbing is capped, and toilets or sinks that are not used for long periods of time , sometimes p traps may dry up allowing sewer gasses to enter the home so use them once in a while or fill with water once in a while ,same with floor drains. If that isn't it check that you have them installed.

Northstar Sewer... | Answered on Mar 19, 2015


check spark plug or ignitor first

Northstar... | Answered on Jan 22, 2015


If it is a twist coupler which won't turn, i use a pipe wrench or channel locks. If it's a quick coupler socket and the sleeve won't pull back, the quick coupler plug is bad. If you can't get them apart, both should be replacedTodd Lehkereplaced.

Northstar Garden | Answered on Nov 26, 2014


Usually what I do first is pull the pump off the engine. After doing that use your hand to back the motor's shaft up about a quarter turn. Then without the pump on try to start the motor. If it starts put the pump back on and try to run it. Sometimes the crank and piston get set just perfectly so you cant pull it over. If that doesn't work post here again and I will help you further.

Northstar... | Answered on Nov 25, 2014


Your preasure regulater ,remove and clean you will be back in action ,can I borrow it to clean my shop.lol

Northstar... | Answered on Oct 01, 2014

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