NorStar Lands Phones - Page 8 - Recent Questions, Troubleshooting & Support

U just go to profile then chose the ringtone u would like.

Try unplugging the power and the phone jack for a couple minutes and then reconnect.

what a load of you know what. contact your service provider, it more than likely has something to do with the type of plan you are on!

Does the two-line display say "Line in use" when you try select the line, or is the indicator next to the line button lit (so to speak), or both? First, try Feature * 0 then press each line key to see if they really are assigned to lines 2 and 3... they could be other functions or multiple appearances of another line.

Are u resetting the password of the right mailbox?

user and password ?? try admin (23646) or user setnna (738662) and pass 23646 or 266344

the access code is the number you dial to access an outside line like 9 or 81 etc.
To program a button to access a certain line pool, press feature *3 press the button you want to be the line pool access button then press feature 64 and the pool access code. ex. feature 649 or feature 6481

Press handsfree/mute key.

Did you try 23646 (admin) for the password too?

No, you need a system, it's a digital phone and your home phone is analog.

Sounds like bad wiring or connections.

Press 'handsfree/mute', it should stop flashing.

to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Confirm the extension # you are working with and that the line 2 key is line 2. do this by pressing feature *0 and the pressing the intercom key, observe the display and then press line 2 key and view display. then go back in the programming and view line 2 apear&ring, change it until it is apear&ring, then release and check for working again. If this dont work check to see if line 2 is programmed as a private line.

Try powering off the voicemail system and and then power it on again. I've had it happen many times that after a power failure they just don't boot up correctly.