NOOK Tablets & eReaders - Answered Questions & Fixed Issues

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How can I install incredimail email program on my nook HD+ tablet?

I did a research Google on the terms 'incredimail Molto'. Incredimail's support pages kept referring to Molto as an android app that can access Incredimail accounts via something called POP3. See Incredimail support pages and the Molto app in the Google Play Store app for details on usage.
11/19/2018 11:17:51 AM • NOOK Tablets &... • Answered on Nov 19, 2018 • 209 views
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I have charged my Nook HD but it won't turn on. What can the problem be?

Nook HD will not charge, or turn on. ' Nook Support Forums

https://bookclubs.barnesandnoble.com/thread/9608
Barnes & NobleApr 6, 2013 - I have a pretty new nook HD, it was a Christmas gift. ... The device stillwon't turn on. ... Sometimes it takes up to 1/2 an hour to turn on if the battery charge... Yes, the indicator light has always briefly flashed green then orange on my device. ...But you said plug it into wall charger first and leave it overnight. Nook HD charged for days, green light, still won't turn on! - Nook ... Feb 27, 2014 My Nook HD won't charge or turn on! ' Nook Support Forums Jan 30, 2014 Nook HD won't charge ' Nook Support Forums Jun 29, 2013 Nook tablet won't power on ' Nook Support Forums Mar 13, 2012 More results from bookclubs.barnesandnoble.com
1/21/2016 11:04:48 PM • NOOK HD 7 Tablet • Answered on Jan 21, 2016 • 1,197 views
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Cannot connect to wifi its saying im offline how do I reconnect my internet

Press and hold the wifi option and then search for the network, else turn off both the devices and restart the router first, let all the lights come up and then turn on the tablet.
1/12/2016 7:13:17 PM • Nook HD+ • Answered on Jan 12, 2016 • 123 views
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Trying to download google play app but will not work

Hi r u logged into Google ....if not register is you're tablet connected to WiFi ????? If u r not connected it will not download. Cheers
8/3/2015 10:43:57 AM • NOOK HD 7 Tablet • Answered on Aug 03, 2015 • 77 views
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Forgot my password, how do I fix it.

you remember your password or stop buying things that need passwords
7/6/2015 2:53:58 AM • NOOK HD 7 Tablet • Answered on Jul 06, 2015 • 382 views
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How do I download a book to nook to my micro sdhc storage disc?

connect to your computer and d/l to there,then put it on the sd card
5/31/2015 3:29:26 AM • Nook HD+ • Answered on May 31, 2015 • 98 views
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Only having my nook for a short time i have bought four leads and three chargers is there a fault with the leads or the tablet

Since you have only had the nook for a short time! You should return it as faulty for a replacement or repair under warranty.
4/18/2015 10:26:53 AM • Nook HD+ • Answered on Apr 18, 2015 • 104 views
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Shows 99% won't open and can't shut down

You can first try doing what's called doing a Soft Reset. It's the first and preferred method to try as you don't lose any files or settings. Hold the power button until the Nook turns itself off. In most cases that will be twenty seconds or more. Then turn the power back on by holding the power button down for about two seconds. Hopefully this will allow you to complete a normal boot process. The second and more dramatic way to get a working Nook back is what's called doing a Hard Reset. This process will put your Nook back to "Just Out of the Box" mode. You will lose any files and settings stored internally inside the Nook itself. The good part in all this is it won't touch anything stored externally on your external SD Cards. To do a Hard Reset Turn the NOOK off completely. Hold the Power button and Home (n) buttons. The device will turn on. Continue to hold both buttons until the device shuts off once again (~15-20 seconds). Turn the device on normally. It will prompt for a factory reset. Press the Home button twice to confirm. ------- The important part in the above is to be sure you start the Nook via holding down both the power button and the Home (n) buttons at the very same time and keep them both pressed down until the Nook turns itself off.
3/8/2015 4:20:25 AM • Nook HD+ • Answered on Mar 08, 2015 • 349 views
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It's says do not have permission to open browser any one help thanks

Have you checked the restriction settings on your Nook? Try checking to make sure the restriction settings have not been accidently turned on for the browser.
  1. Press the ? button to display the quick nav.
  2. Tap Settings.
  3. Tap the Security option.
  4. Tap Restrictions.
  5. Tap the Restrictions check box.
  6. Enter your four-digit code for Restrictions.
  7. Tap the Browser check box so that it's not checked.
Hope that helps!
3/6/2015 7:57:15 PM • NOOK HD 7 Tablet • Answered on Mar 06, 2015 • 216 views
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How do I get the sound slider for videosoff of my screen?

Try unplugging for 10 minutes, replug and see if it's gone
2/22/2015 7:25:26 AM • Nook HD+ • Answered on Feb 22, 2015 • 60 views
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Howto remove unknown picture on unlock button on hdplus

It's part of your profile. Press the top left corner of your screen where it says YourName's NOOK. Select your profile and select edit profile and select edit profile. Your profile will change to edit YourName. Select this and select change image. This will call up the Galley app to choose from the images. The default startup images are kept in the avatars folder. The default startup image is the green apple.
2/11/2015 1:00:09 PM • Nook HD+ • Answered on Feb 11, 2015 • 90 views
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Disable demo mode on nook hd+

Go to settings, then device information. While pressing the volume up button, tap above the volume bar and a popup menu will appear. Uncheck "Enable demo mode", then power down your Nook. When you restart it, the Nook should be in regular mode.
11/1/2014 5:49:41 PM • Nook HD+ • Answered on Nov 01, 2014 • 620 views
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Touch screen wont work

Simple touch glowlight 2012 model. My touch screen wouldn't work. I had full battery. I couldn't power down using the power down button, I had to force it to shut down. I couldn't slide the unlock nor could I turn pages with screen. I only could turn pages with buttons on side. After much research I found that it just needed a simple cleaning. I used a vacuum to gently suck out dust in the crevice of the screen. Or you can use a canister of air to blow the dust out. Do this at an angle so that you don't blow it deeper into the crevice. Also, Use a cloth misted with H2O (almost dry) to wipe the screen from edge to edge. These screens use sensors that are from the side of the screen.. Debri will block the sensors. Mine works great. Too bad I already purchased another one after I found the solution.
9/18/2014 2:45:38 PM • Nook HD+ • Answered on Sep 18, 2014 • 312 views
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Nook hd + will not charge at all

Seems you have a bad charging cable. You might purchase a replacement new one from B&N directly but that costs a arm and a leg. Do some research on Amazon and Yahoo shopping. Compare prices and you might just be able to score two or more for the cost B&N wanted for just one. As these things tend to get worn out over time it never hurts to have a spare or two. This happened on my old Nook Color. After digging around a while on Amazon managed to get two for just under $10 and free shipping. The shipping should be free as you can easily put two in standard large envelope.
9/14/2014 3:22:42 PM • NOOK Tablets &... • Answered on Sep 14, 2014 • 273 views
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Nook won't stop shutting on and off,how do i fix it?

You will have to do what is called a HARD RESET This will return the Nook to full factory defaults (Just out of box mode). You will lose anything you have saved in the internal storage but it will not touch any external sdcard contents. Turn the NOOK off completely. Hold the Power button and Home (n) buttons. The device will turn on. Continue to hold both buttons until the device shuts off once again (~15-20 seconds). Turn the device on normally. It will prompt for a factory reset. Press the Home button twice to confirm.
9/14/2014 3:07:36 PM • Nook HD+ • Answered on Sep 14, 2014 • 358 views
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My nook hd says "unfortunately, Home has stopped

You can use alternates to the Home app that defaults on Nooks. The Home app and the alternatives are all what are called Launchers. You can make your Nook look and feel just like any other tablet you have ever seen. I\'ve personally been using one for years called ADW.Launcher on both my Nooks and just love it. The Nooks default default Home launcher is just a bloody pain to setup. You can still use both launchers side by side. After running ADW.Launcher for a while you will just ask how you ever got around without it and never want to see Home again.
9/14/2014 3:00:00 PM • Nook HD+ • Answered on Sep 14, 2014 • 1,197 views
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Why does keyboard keeps hitting same key without touching

Heres a few ways to get around issues with keyboading. What keyboard app are you using? You can download alternative keyboard apps as one way to get around bugs in the stock Nook Keyboard app. I love Swiftkey as it's now free. Google itself has has its own keyboard app. Both run circles around stock aspecially Swiftkey. Are you using any of the accessibility features? Go Settings - Accessibility. Make sure the choices are all set to off. Press the Switch Keyboard button. Press Set up input methods. Be sure it shows your correct language, turn Auto capitalization to off. Turn auto correction to off. Triple check your screen is really really clean and smooth to the touch.
9/14/2014 2:37:41 PM • Nook HD+ • Answered on Sep 14, 2014 • 129 views
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Nook won't go past turn on screen

You need to do what is called a HARD RESET. This resets your Nook back to factory (Just Out of the Box) defaults. It will erase your internal storage but will not touch any external sdcard. Turn the NOOK off completely. Hold the Power button and Home (n) buttons. The device will turn on. Continue to hold both buttons until the device shuts off once again (~15-20 seconds). Turn the device on normally. It will prompt for a factory reset. Press the Home button twice to confirm.
9/14/2014 2:09:31 PM • NOOK HD 7 Tablet • Answered on Sep 14, 2014 • 558 views
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Why wont my nookhd wont charge

If it\'s only two months old it may have a defective charging cable or adapter. If it\'s a new purchase and you can return it. To check to see if it might be the adapter and not the charging cable you have a few cheap ways to test this out.General charging recommendations. If you get power leave it on charge at least 3+ hours. This is the minimum time required if the battery is totally drained. If the Nook turns itself on during this process manually turn it off. The battery charges faster and more deeply if it\'s truely powered down. Charging more than 3 hours won\'t hurt it. In fact some manufacturers claim leaving thier products on charge for an additional hour after the charging light glows green is good as it leaves a slightly deeper charge on the battery. Also I believe leaving it alone for that hour allows it to cool the battery. Most manufacturers also recommend tottaly draining the battery at least once a month and then fully recharging it 1+ hours after charging light is green. They claim this helps the battery maintain a healthy charge and extends the battery life. Simply disconnect any charging cables, turn the unit on and just let it set. Don\'t touch it peroid just leave it alone until it turns off because the battery is totally drained. Then just plug it in and leave it. Only if the unit automatically turns itself on do you manually turn it back off. Well that\'s about in in keeping the battery life and charge at its maximum. If your AC power adapter has gone south there are only three ways to get around this. 1. Purchase a generic AC to USB adapter. 2. Purchase a genetic DC to USB adapter. Most of these can be cheaply purchased at most drug stores ect.. these days. You can even get DC to USB ones at dollar stores such as Dollar Tree. Good way to maintain your battery if your AC one goes south or you lose house current. One other way to charge your battery is to plug the USB cable into your computer. Some manufacturers don\'t recommend this as this more often than not doesn\'t fully tank up your battery. You can also get replacement charging cables at the same place you got the adapters. Places such as Walgreens, or CVS often have these at around five dollars a pop.
9/14/2014 1:51:09 PM • NOOK HD 7 Tablet • Answered on Sep 14, 2014 • 234 views
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