NewAir Heating & Cooling - Recent Questions, Troubleshooting & Support

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Elegance 14000 BTU Portable Aircon ELPA14CH red light?

Question edited for clarity and typo 'but' to 'BTU'. Question moved from Video Game Consoles. It is likely 2 things Water tank needs to be emptied. or Filter needs washing. https://www.google.com/search?q=Elegance+14000+btu+portable+aircon+Red+light+is+flashing https://manuals.appliancesonline.com.au/mpf14crn2/mpf14cen2.pdf ..
11/3/2023 1:42:10 AM • NewAir AC-12000E... • Answered on Nov 03, 2023
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I need the manual for NewAir model ACP-1600H Portable Air conditioner please.

The manual for the 1400H will be close enough. They look the same. https://www.google.com/search?q=NewAir+acp-1600h+manual ..
2/19/2022 11:43:15 PM • NewAir Heating &... • Answered on Feb 19, 2022
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OUR BRAND NEW, 2-DAY IN USE UNIT: NewAir AC-14100H 14,000 BTU Portable Air Conditioner and Heater CAN'T REACH AND MAINTAIN 72-74 COOL!

So you are trying to cool a two story home with a portable air conditioner?? If you need further help, reach me via phone at https://www.6ya.com/expert/thomas_092728000e6acb79
9/25/2017 4:09:49 PM • NewAir Heating &... • Answered on Sep 25, 2017
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My new air portable unit is supossed to be self evaporating it is not working i have to drain it every hour

Chris, reread manual, if everything hooked correctly, return unit for refund or replacement. "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
8/12/2016 8:19:27 PM • NewAir Heating &... • Answered on Aug 12, 2016
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Which side of the honeycomb filter faces incoming air?

facing incoming air as I suspect it is a charcoal filter used to remove odours from the room air before it goes through the unit
3/7/2016 10:38:23 PM • NewAir AF-1000W... • Answered on Mar 07, 2016
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How do i get my newair af 1200e portable air conditioner to stop blowing cold and warm air.

that is normal operation when thermostat setting is reached it will cycle off compressor.
9/10/2015 12:28:51 AM • NewAir Heating &... • Answered on Sep 10, 2015
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E2 flashing but unit is working. What is the problem. Newair AC 12000E, 12000H

If everything is working fine, I would simply ignore the false indication that something is wrong. If it makes you feel any better you might want to check the manual for this code or go the manufacturer web site for assistance.
9/8/2015 4:24:37 PM • NewAir Heating &... • Answered on Sep 08, 2015
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NewAir AC-14000E not blowing ice cold air

Unfortunately there can be several reasons for your AC-14000E portable air conditioner not cooling well. As with most portable air conditioners the filter grates on the rear of the unit can be removed for cleaning. When those are removed you may be able to clean some portion of condenser coils. There is also the possibility that your portable AC has a refrigerant leak in the system and will not be able to cool effectively without a repair (which usually costs as much as a new portable AC). Portable AC's are not designed to be recharged and operate on a sealed refrigerant line so even finding someone able to repair it may be a challenge. Your best bet is contacting the company you bought it from and talking through some solutions, they most likely have experience with these units and should be able to help you.
1/29/2015 1:20:53 AM • NewAir Heating &... • Answered on Jan 29, 2015
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Setting air condition for 1st time

Check whether you have set the OFF timer.

Check thermostat / thermistor.
12/23/2014 5:36:00 PM • NewAir ACP-1000E... • Answered on Dec 23, 2014
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Code error E7

I'm not sure if NewAir is made by Gree -- they supply many. On Gree units, E7 simply means one unit is requesting heating while another is requesting cooling and you can't have both at the same time. So that's the first thing to check. Very simple, very common, doesn't indicate that anything is wrong with the system.
9/26/2014 3:29:36 PM • NewAir ACS-1200H... • Answered on Sep 26, 2014
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