MSI MegaBook - Recent Questions, Troubleshooting & Support

what is the problem , not told all you say is things all work. i guess inside speakers fail. (but 2 speakers removed bench test ok ,wow) in XP sound, control panel, learn to set the output tab called playback tab.. mine has 7 choices only1 works internal. last man on earth with XP, please turn off all lights when leaving so others do not get you XP virus magnet.

System restore is all i can think of from here... unless you can roll back to the old driver - any in windows updates? from there i think its the chip itself but get second opinion from someone near you...

Reinstall Windows

Charge the Battery fully before first use . The red flashing indicator shows that the battery has been deeply or fully discharged . Please Connect your laptop to AC power source and let it remain for well over 10 hours atleast.If the battery pack is alive it might recover and start working normally.

explain what happened in detailed

Hi Scarlet,There could be many possibilities for this. Since its a new Laptop, nothing could have gone wrong with Hardware or Software. But could be some configurations. Please let me know the following details.What is the Operating system. If windows, do you see the speaker icon on the right side bottom of the screen. Check if its muted. Or increase the volume. Hope this solution worksRegards~SmokinJoe~

You can download the device drivers from MSI WEB support site, select your model computer to download :- http://www.msi.com/index.php?func=downloadindex

If your laptop appears to boot up and the hard disk LED flashes, then the problem is probably a back light fault. This can be a faulty inverter or a faulty CCFL lamp. Please click on this link and follow my instructions to identify the fault and possible fix :- http://www.fixya.com/support/r3598095-faulty_laptop_lcd_screen

If you have a desktop monitor available try hooking your laptop up to that. if you get a display on your desktop monitor then that means your laptop screen needs replacing. If you get no display on your desktop monitor then that means the GPU chip in your laptop has gone bad.

take it to the shops they will fix it for you. :)

How hard a time is it? Maybe your screen is going bad or the LCD Inverter is bad.Press and Hold the FN function key located at the lower left portion of the keyboard then hit the key that makes the display brighter or darker. There will be one key for brightness and one key for darker. Normally it will have the icon of a sun or washer with the up or down arrow.

Press and Hold the FN function key located near the bottom left on the keyboard then hit the key that adjusts the brightness.It will be one key for brighter and one key for darker. Look for the keys they will have the icon of a round sun or washer looking circle with the up or down arrow on it.