Motorola Mobility MOTO - Recent Questions, Troubleshooting & Support


Many of our phones are now sold unlocked. If it isn't contact the current service provider. Some phones, based on their service provider cannot be unlocked.
Motorola Support

Motorola... | Answered on Mar 15, 2019

All what you need is the world's first Android data manager tool named Coolmuster Android Assistant, which allows you to transfer files from Android phone to PC as a backup as easy as plugging your phone to computer via a USB cable. It makes the data backup and managing work as easy as pie. File types such as contacts, SMS, photos, videos, music and even apps, can be one-click backup to computers. The backup data can be also restored to Android device easily.
Step 1. Install the program
Step 2. Go to select the data
Step 3. Backup Android data on computer
This Android Backup Tool works with overall Android devices, such as Motorola,Samsung, HTC, LG, Sony, Google Nexus, ZTE, Huawei and so forth. Hope this and the Android Assistant can help you!

Motorola... | Answered on Jun 07, 2018

it sounds like a problem with computer you may need updated drivers for the phone see the link,2627,3220,2844

Motorola... | Answered on Feb 09, 2018
You'll find here anything you need to modify your motorola phone.
You'll find there a program wich helps you install your skins in your phone.I think it's called "Skin manager" or something like that.Read carefully there on the site; it's very easy; I used to modify my Motorola z3 phone ;)

Motorola... | Answered on Oct 20, 2017

You don't need any program to help you transfer files between your PC and your phone.

**Simply open up My Computer on your PC
**Scroll down the window opened before you (you should see your drives
...and your Motorola as a storage drive

Click to open it and you will get presented with lots of folders inside your phone.
Navigate your way to transfer files between your PC and your phone.(either way)

Motorola... | Answered on Oct 14, 2017

it might be best if you try putting music videos on to your memory card if you have one cause trying to view videos might not work through your gprs enabled phone

Motorola... | Answered on Apr 29, 2017

If you lost data from your android phone, you should check out the backup, whether you have synced the data to Gmail account, or saved on your pc. And you should never add more data to your phone after data loss, they can take up more space, the lost data will be overwritten. Then, you can try recovery methods, try professional data recovery programs,
Recover Deleted Contacts from Android

Motorola... | Answered on Mar 10, 2017

It maybe a problem on the phone already and not on the battery. Something inside the power ic / board that's why any battery will not hold charge for long. Try also draining the battery and then charging it for a full 2 hours with the phone powered off as this charges the phone faster.

Motorola... | Answered on Dec 30, 2016

Try this: Press phone icon then go to upper right corner of screen and pres the 3 dot icon. Then press "settings" The TTY and Hearing Assist functions must be set to off. This should restore the phone function if there was a software glitch.

Motorola... | Answered on Dec 17, 2016

Go to your settings and go to storage, and you will see the internal storage and your pics, and music..and so can click on them and it gives you the option to delete and clean up storage space.. Also clean your cache partition....

Motorola... | Answered on Dec 02, 2016

Hold down on the screen next to a icon or on a empty page also you could go to wallpapers in settings

Motorola... | Answered on Oct 14, 2016

If the phone is Verizon you are out of luck. If the. Phone has been updated to 4.4.4. You are out of luck. If the phone has not been active on the carrier for less than 6 months you also will not be able to. Otherwise, you can request directly from Motorola website after you use fastboot to obtain pre unlock code. Or you can follow methods from xda forums.

Motorola... | Answered on Oct 08, 2016

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