Morphy Richards Microwave Ovens - Page 4 - Recent Questions, Troubleshooting & Support

No! this not normal, the venting system is not working, I strongly recommend a serviceman be brought in to check the system.

Take the unit back to the place of purchase for exchange, unless they are willing to give you a manual.

Sorry for the delay Margaret, but no instruction manuals for that model are available anywhere online.You are welcome to request a refund of your FixYa service fee, or I can try to help you with any other technical problems you may be having at no additional cost.My aologies once again, and thank you very much for your consideration. I truly hope that we can provide you with better assistance next time.Take care.Joe.

If it's paint peeling, then once that paint is gone, rust will set in, which can cause arcing and disintegration of the chassis, when ruins the oven.This peeling is usually the result of excess moisture accumulating in the oven due to blocked air vents or poor fan circulation.Once those two issues have been ruled out or dealt with, then always be sure to dry out or leave the microwave open after use.The peeling paint will need to be removed, then the area should be sanded.Then you can apply some high-temperature appliance paint, available from places like Wal-Mart, Lowe's or Builder's Square.We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101 ][
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Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101 ==-][

Make sure that the program controller is working if not check power - step down supply, the pads are responding- if not faulty pads- or the door switches, if the switch contact are not good then it will not trigger the processor to switch on the waveguides. If the lights or fan work without any display or action of program being triggered to start then it can be a possible fault on the main board or the processor. Sometimes insect secretion can short the board and display panel and so the processor can work in such an erratic manner. If so clean , solder and reset the board.

If there is no heating please do not switch on unless you have confirmed the fault. It is possible that the Magnetron is faulty, the temperature cut off is faulty or the main capacitor is short. It is also quite possible that insect can get into the oven and create soft spots. When you switch on these will create a short and make the voltage jump and in the long run damage the magnetron.So Remove cover after disconnecting , check for dirt/moisture in the cabin, if so wipe clean and dry, check the magnetron and area clean and use an jet air to clean off. Check the wave guide covers, if food had depositedthen it must be checked or replaced.

See link: http://www.espares.co.uk/advice/microwave/a/5/1146/how-to-replace-a-microwave-guide-cover.html

Now keeping clear of the microwave, switch on, use a cup of water inside to test. If you notice any sparks shut off as the magnetron or the main HT capacitor can be faulty. replace with same type.If there is heating without any issues, you can use the microwave safely