LG Dehumidifiers - Page 9 - Popular Questions, Answers, Tips & Manuals

Probably have some plastic clips on the inside, like a car dash or door cover..try using a standard screwdriver and lightly pry open could also slide off

It may not be setting on a level floor or the hardwood flooring or tile flooring is allowing it to vibrate more than it normally should. Also, remove the air intake filter to make sure it's clean.

Hope this helped you, Kathy. Please let me know. Thanks.

Shaina, the following link is to your Owner's Manual. You can download and print it for future reference.

http://www.appliancefactoryparts.com/content/pdfs/118812-1.pdf


I hope this helped you and thanks for choosing FixYa.

I had this problem, so have a few people. Solved by replacing big yellow capacitor on circuit board inside. Instructions here: http://www.howtomendit.com/answers.php?id=358398

doesn't sound good sounds , the compressor is bad .. you might want to check if it has a gfic. i could be bad, i would cut it out and try it without before i replaced a gfic

There are 5 basic things cause the problem you're having. Number 1, you have already taken care of.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helps you to troubleshoot and solve the problem. Thanks for choosing FixYa.

If you just want to make sure the compressor is running, turn it to the lowest humidity extraction level setting, which is 35%. If the air intake filter is clean, and the water bucket is empty, the compressor should turn ON, in less than a minute.

Hope this helped you and thanks for choosing FixYa.

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

Hi, You are better off to buy new... fixing will cost more then new...
Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

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More than likely, the water drain tubing inside the unit is clogged& the water is not going into the bucket as it should. To solve this, do the following.

1. Turn the Master ON/OFF to OFF & Unplug the unit.
2. Remove the bucket and look up inside the bucket holder. You will see a tube or a hole that drains
the water into the bucket.
3. Using an 18" long plastic Zip Tie or something similar (NO wire coat hangers though) that is
appropriately sized to fit into the hole or tubing. Carefully insert the Zip Tie, until you reach a
bend in the tubing. You will need to gingerly work it past this bend, until the Zip Tie either
bottoms out or you run out of usable Zip Tie. While rotating (twisting) the Zip Tie, slowly remove it.
As you reach the inserted end of the Zip Tie, be prepared for some water to follow.

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

Chef, you need to turn the Master ON/OFF Switch to OFF and unplug the unit from the wall outlet for 15 minutes. While you're waiting, remove the air intake filter and clean it, if necessary. After the 15 minutes has elapsed, plug the unit in, turn the Master ON/OFF Switch to ON and set the control to Manual Operation. Lower the humidity extraction level to 32% or 35% and allow the unit to run in that mode, rather than automatic. This will give you a good indication if moisture is being extracted or not.

If it is working as it should, you can leave it in manual timed mode (normally 2 or 4 hour segments). This way, cycle On and OFF as necessary, based on any rise in humidity above 35%.

I hope this helped you solve the problem. Please let me know. Thank you.

First, Trista, have you checked the outlet it's plugged into. to make sure the outlet still has power to it?
As there is no reset button on that model. The outlet it's plugged into may be damaged internally or their may be a loose connection in the wiring. Try using another outlet, that's on a different circuit in your home. Once you do, be sure that you turn the Master ON/OFF Switch to ON, before trying to set the humidity extraction level. Once you do, set the level at 32% (that's the arrow down button).

I know you said ,"the bucket is inn correctly", but just to humor me, remove the bucket and reinsert it into it's holder, making ssure that the bucket fits "squarely" into the holder from top to bottom. The bottom of the bucket should not tilt downward, once it is installed.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

Definitely sounds like the thing to do. However, before you do that, try lubricating the fan motor shaft with some light oil (like sewing machine oil). That may free it up.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

I think you are referring to a humidistat, not that thing the the doctors use to clamp off a vein to stop the bleeding which they call a hemostat. I also think you are looking for a part number 6877A30013L which LG calls a sensor assembly. Before replacing it, you could try just blowing out the sensor end to remove any accumulated dust, which may solve your problem.

First, tunr the unit OFF and unplug it for 10 minutes. Then plug it back in and turn it ON. It will automatically set at 70%. Press the - button and lower the humidity extraction level to 45% in increments of 5%. Once you reach 35% press and the - button one more time. Now the unit is set to run continuously, until the bucket is full and the unit turns OFF automatically or you manually turn the unit OFF. In case you have misplaced the Owner's Manual, I have included a link to it, that you can download and print. http://aic.lgservice.com/gcsc/dwn/main

I hope this helped you and thanks for choosing FixYa..

There are 5 basic, yet solvable reasons for what you described. Please pay particular attention to numbers 1 & 2..

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.

Hi,

I am sorry to hear regarding the problem. This is a common problem and unfortunately, there is no small fix for the same.This indicates that the sensor assembly is bad and would need to be replaced. Be advised that the "sensor" is the part that measures if there is water in the bucket or not. It's refered to commonly as a bucket switch but the sensor is the same part you'll need to order and replace.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Hi,There are many reasons why a dehumidifier willnot work or collect water.Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifierDehumidifier is running but no water is in bucketheatman101