LG Dehumidifiers - Page 8 - Popular Questions, Answers, Tips & Manuals

Rick. the freezing of the coils can be caused by several things:

1. Air intake filter needs to removed and cleaned.
2. The coils may be dirty. Clean the coils with warm water, wiped dry and a light coating
of WD40 applied to the coils.
3. Restricted air flow. Maintain a minimum of 12 to 18" around the entire dehumidifier while
in operation.
4. The air temperature at floor level is 40 degrees F or lower, than the ambient air temperature
at shoulder level. This is particular true in basement applications. Raising the unit up off the floor
on to a sturdy table, cabinet top, etc, that's strong enough to hold the unit, plus a full bucket of
water generally resolves the situation.

Worse case scenario is that the defrost sensor has failed or there is a small leak in the cooling coils.

I hope this helps you troubleshoot and solve the problem. Thanks for choosing FixYa.

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Barbara, are you running the unit in a continuous mode (i.e Using a hose to drain the unit)? Or is the water draining into the water collection bucket?

If you are not using a hose for continual drainage, the fan will not run constantly. It requires that, for continual operation.

Also, you may have the humidity extraction level set to high. Lower it to 35%. Also, remove and check the air intake filter, as it may need cleaning.

Dehumidifiers that are not Low Temp models have a difficult time operating in basement applications. Because the air temp at floor level is colder than at shoulder level. At temperatures between 40 & 60 degree F, regular dehumidifiers struggle to keep up. Raising it up off the flow on to a sturdy table, counter top, etc that can handle the weight of the unit, plus a full bucket of water can really help.

I hope this was of assistance and thanks for choosing FixYa.

ayke, this can be caused by several things: The air intake filer is dirty and needs to be removed and cleaned. The humidity level on the unit is set too high and should be lowered to 35%. The air circulation around the unit is obstructed. There should be a minimum of 12" free air space all around the unit. The air temperature in the room is to low for the unit to operate properly. Most dehumidifiers will not work well between 40 and 60 degrees F.

To do an in home test, move the unit to the bathroom, and start it with the humidity level set at 35%. Turn the shower ON hot enough to generate steam. Do Not turn the bathrooms exhaust fan On and close in windows in the bathroom. As you exit the bathroom, close the door. Wait 15 to 20 minutes, before returning to the bathroom. Then open the door and turn the shower OFF. Allow the dehumidifier to continue run for 5 minutes, the check the water collection bucket for any signs of water. If you see any water, the bucket is working as it should.

If you don't find any water in the bucket, the humidity sensor may have failed and/or the compressor needs to be recharged with refrigerant gas.

Hope this helps you to troubleshoot and solve the problem.

Unfortunately, draining into a laundry sink is not an option. As your model does not have a pump, it relies entirely on gravity to drain with a 48" length of garden hose. A floor drain is the perfect way to go, if you have one.

To further assist you, I have included a llnk to your model, which has been discontinued. You can download and print the manual for future reference if you like.

Hope this helped you and thanks for choosing FixYa.

It's not difficult to do, so I have included a link to the Owners Manual for your mode. You will need to use Internet Explorer as your web browser to view it and print it.

http://www.lg.com/us/support/product/support-product-profile.jsp?customerModelCode=LHD65EBL&matchedModelCode=1000001988&searchEngineModelCode=LHD65EBL&targetPage=support-product-profile

I hope this helps you & thanks for using FixYa.

Alan, it may simply be a case of several things, that can easily corrected at home.

1. The Humidity Extraction Level is set to High. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Remove, inspect the filter and clean if necessary. It it's a
Washable Filter, allow it to thoroughly dry before reinstalling it.

3. Obstructed Air Flow. A minimum of 12" to 18" clear air around the entire unit, must be
maintained.

4. The ambient air temperature at floor level is between 40 - 60 degrees F. This is particularly true in
basement applications. The air temp at floor level is colder than the air temp at shoulder level.
Dehumidifiers don't work well in that temperature range (Unless, it's a Low Temp model). Raise
the unit up off the floor on to a sturdy table, counter top, etc, that can handle the weight of the
unit, plus a full tank of water.

If you troubleshoot the 4 things listed above, it may quickly solve the problem. Please let me know. Thanks.

Sounds like the compressor is inoperative. Most, if not all new units have no means of recharging the freon if it leaks out. If the coils are not cooling, the compressor is not operating and the unit will not dehumidify.

Make sure the bucket is installed properly. It you are CERTAIN it is installed properly and you still get no power to the unit (you said you definitely have power at the wall outlet) return it to the store and either get it demo'd or replaced. Definitely rule out the wall outlet by testig with a light or a radio before you load the unit into the car.

Any more than what I have suggested may void any warranty you may be entitled to. Don"t wait.

Thank you for your question @ FixYa.com

Leo, have you removed and emptied the buck and reinstalled it? If not, that's the first thing you need to do. If you have already done that, remove the bucket and if it's equipped with a float valve in the top of the bucket, make sure the float is not stuck in the UP position. If it is, jiggle the arm of the float, so that it will return to the DOWN position.

If not equipped with a float valve, when you reinstall the bucket, be sure that it fits "squarely" from top to button into the holder.

NOTE: Before attempting any of the above, turn the unit OFF and unplug it it.

Hope this helps you troubleshoot and solve the problem.

The ---- lines you see, indicates that water collection bucket is not installed properly, as well as the air intake filter may need to be removed and cleaned.

When installing the bucket, be sure that it fit's "squarely" into the holder from top to bottom, so that it makes good contact with the bucket safety removal switch. When installed properly the bottom of the bucket will not tilt down at all.

To clean the filter. turn the unit OFF & unplug it. Remove the bucket and then pull the filter straight down and out. The filter can be vacuumed or if it's really dirty, wash with warm water and mild dish washing detergent. Rinse thoroughly, shake off any excess water and thoroughly dry, before reinstalling. Never operate the unit without the filter in place.

Hope this helps you and thanks for choosing FixYa.

No, no breaker. It may simply be the case of the water collection bucket is not installed properly. When that happens, nothing will work. Remove the bucket and check the top of the inside of the bucket for a float valve (if yours is so equipped). It may be stuck in the 'UP' position, which makes the unit think the bucket is full & everything turns OFF. If you see one, and the float valve is UP, jiggle the arm of the float valve to get it to return to the DOWN position.

Whether your unit has a float valve or not, when you reinstall the bucket, be sure to install it "squarely" from top to bottom, so that it makes firm contact with the bucket safety removal switch on the back wall of the bucket holder. When installed properly, the bottom of the bucket should not tilt down at all.

If none of the above solved solved the problem,it may be an electrical issue. The circuit breaker for the outlet it's plugged into may have tripped. Check your home's circuit breaker panel for a tripped breaker. If you find one, unplug the dehumidifier before resetting the circuit breaker. Also, the wall outlet may be damaged or have a loose wiring connection.

All of the above are things that you should troubleshoot first. It's a process of elimination to determine what is causing the problem.

I hope this has helped to get you started on solving the problem. Thanks for choosing FixYa.

Before jumping to any conclusions, remove the water collection bucket and check the inside of the bucket for a float valve (if yours is so equipped). It may be stuck in the UP position, which will not allow the unit to start. If it is, jiggle the arm of the valve to make it return to the down position.
Reinstall the bucket "squarely" into the bucket holder, making sure that the back of the bucket makes good contact with the bucket safety removal switch. This is important, because if it doesn't, the unit will not start.

If all of the above fails, check the outlet the unit is plugged into, to be sure the outlet still has power. If it doesn't check your home's circuit breaker panel for a tripped circuit breaker. If you find one, unplug the unit, before resetting the breaker. Aslo, check the outlet for a loose wire connection.

Hope this helps you to troubleshoot and solve the problem. Thanks for choosing FixYa.

This usually caused by one of two things. The bucket is not installed properly or the float valve in the bucket is stuck in the UP position. The float valve is not in all models.

Turn the unit OFF & Unplug it. Remove the bucket, look in the top of the bucket on the left side closest to you. If you see a float valve you have that model. If the float is in the UP position, jiggle it so that it will return to the down position. Then reinstall the bucket. Plug the cord back in and turn the unit ON.

If you don't have a float valve, make sure, when you reinstall the bucket, that it fits "squarely" into the holder from top to bottom. When installed properly, the bottom of the bucket should not tilt down at all. The top, back side of the bucket must make firm contact with the bucket removal safety switch.

Hope this helped you troubleshoot and solve the problem.

A dehumidifier is basically an air conditioner that is used only to take out the humidity. Because of that there are 2 possible causes:
1 - the water bucket isn't properly fitted - take it out, clean it and refit it it correctly.
2 - there is something wrong in the cooling circuit: either the compressor of the unit has failed because either its motor or starting capacitor have failed or the control board is no longer operational - this appears to be your case. To certify that indeed this is the case the voltages on the compressor output and sensor input from the board will have to be verified.
This is a replacement board
http://www.appliancefactoryparts.com/search/partinfo.php?partsID=291300&modelsID=117157&typeName=dehumidifier
and this is the parts diagram needed to access it
http://www.appliancefactoryparts.com/images/breakdowns/2/117157-1.png

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

No it is not the cord.

Try it with the bucket instead of the hose.

Let us know what happens.

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101