Lexmark Z - Recent Questions, Troubleshooting & Support
Lexmark printing problems
A quick fix for most communication errors can be achieved by
resetting the printer and/or rebooting the PC. Simply disconnect the printer
from your computer (if USB connected)> reboot your pc > unplug and
re-plug the printer into the power source to reset it. When the printer turns
on, reconnect it to your computer (if USB connected). Then try to print again
once the computer fully recognizes the USB connection or when the WiFi light on
the printer turns solid green (if WiFi connected.).
If that doesn't help, try the steps below:
- Disconnect the USB cable
connecting the printer from your computer.
- On your computer, go to Control
Panel > Printers and Faxes.
- Delete the Lexmark print
object.
- Reboot computer.
- Re-brick your printer by
pulling out the power supply - black box where the power cord is plugged
into on the back of the printer, and re-plug after 30 seconds.
- When the printer turns on,
reconnect it to the computer.
- Wait until your computer fully
recognizes the USB connection. To check, go to Control Panel > Printers
and Faxes. If you see a new Lexmark print object in the list, try to print
a document to verify that the problem is fixed.
My Lexmark Z1420 wireless printer
Your printer may need to be reset. Disconnect your printer from your computer. Unload the sheets of paper from the feeder. Open the printer cover and remove the cartridges. While the cover is open, check for any paper jams or obstructions in the paper path and the cartridge carrier's path. If all is clear, close the printer cover. Unplug and re-plug the printer into the power source to reset it.
When the printer turns on, reinsert one cartridge first. Close the cover. Check for any errors. If no error, reinsert the other cartridge. Replace whichever cartridge is causing the error to appear. You can also try to reinsert a different known working cartridge to determine if the other is faulty.
For your wireless connection problem, you may need to reset the printer's wireless network settings first. Please refer to
How to Reset the Z1400 and Z1500 Series Network Settings.
To reconnect the printer to your wireless network, re-launch Lexmark Wireless Setup Utility on your computer.
Need driver for lexmark z640 compatible with MAC OS X 10.4.10
go to www.lexmark.com click on drivers and downloads then click on OS compatibility lists.
Click on MAC OS X and then click on home or small office/home office. This will take you to a complete list of compatible drivers for the MAC OS X for all of lexmarks printers. If it does not appear then there are no MAC OS drivers. Which I looked at for you and they do not have any. But you will see a list for the printers that they do have them for.
Lexmark z1420 wireless issue
I found out after alot of searching to perform a hard reset, put the printer into standby mode ie, flashing power button, hold it for two seconds and then release
the open the printer cover
then press and hold the power button for at least 30 seconds, try 40 if in doubt (yes your finger does become numb at this point)
Let go and wait 40 seconds, and it should then boot back to factory defaults so you can start again
If you do get it working wireless from a mac in infrastructure mode I would like to hear, because I have yet to manage this, connected and routed via a bt voyager 2110 wifi router.
Printer prints words on top of each other
Check to make sure that there is nothing preventing the page from being pulled into the printer. Overlapping words is often caused by the paper feed not moving quickly enough, subsequently causing words to overlap and not span the entire page.
If that doesn't work, let me know and we'll troubleshoot further.
Printer light blinking
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Lexmark Z615
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Lights Flashing on the Lexmark Z815/ Z816 Color Jetprinter
ID: ENUS17112
This document does not apply directly to your Lexmark Z615
- First count the number of times the light on the front of your printer flashes.
- Then refer to the table below for information about the error condition and recommended recovery procedures.
Number of Flashes
Error Condition
Error Recovery
2
Carrier Stall:
The movement of the print cartridge carrier has been obstructed.
Remove any objects blocking the carrier path.
4
Print Incomplete:
The print cartridge carrier stopped in the middle of a print job due to obstruction.
Remove any objects blocking the carrier path.
12
Cartridge Short:
The printer has detected a short circuit in a cartridge.
- Turn the printer off.
- Open the front cover.
- Turn the printer back on.
- Remove the color cartridge.
- Close the cover. If there are no flashing lights, the color cartridge is short-circuited.
- Remove the black cartridge and then reinsert the color cartridge.
- If there is no error indicated by flashing lights, the black cartridge is short-circuited.
- If you continue to receive an error indicated by flashing lights, both cartridges are short-circuited.
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