Lenovo IdeaPad - Recent Questions, Troubleshooting & Support


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Lenovo IdeaPad... | Answered on Nov 11, 2019


If you bought the Lenovo at a local dealer, take it back to them. If you bought it through an online dealer, I recommend you track down Lenovo customer support.

Lenovo IdeaPad... | Answered on Sep 05, 2019


Windows does not include software to play movie DVDs.
You need to purchase software to perform this task.
I use Corel's WinDVD.

Good luck!

Lenovo IdeaPad... | Answered on Aug 17, 2019


really why not ask the game maker directly for help with your w10.
here they are right>?
https://www.mygames.com/

so what do THEY say , it is there code, running.

does Tetris fail or just your games, unnamed,

this maker is bad company they take over your PC
why run this crappp? it takes over your browser,
and more, and is bad.

the do not even have minimum system requirement there.
nor support. avoid like the Plague.

Lenovo IdeaPad... | Answered on Jun 30, 2019


Just press the prtsc button (without any use of SHIFT or other key combinations) while you are on the required screen. The go to a document viewer like MS Word and paste the image there.

Lenovo Ideapad... | Answered on Jun 23, 2019


The 0x80072EE7 error code may occur if the client computer cannot find the correct IP address when it tries to resolve a URL for the Windows Update Web site or for the Microsoft Update Web site. This error may occur if the Hosts file contains a static IP address.

To resolve this error, examine the Hosts file. (This file may also be named Hosts.sam.) Make sure that the file does not list any static IP entries for the Windows Update Web site or for the Microsoft Update Web site.

The Hosts file is located in the C:\Windows\system32\drivers\etc folder. To view the Hosts file, you may have to associate the file with Notepad. To do this, follow these steps:
  1. Right-click the Hosts file.
  2. Click Open With, and then select Notepad from the list of programs.
If the Hosts file contains a static IP address that is associated with Windows Update or with Microsoft Update, comment the entry by adding the # sign at the beginning of the entry. You can also delete the whole line and save changes to the Hosts file.

Note Programs, such as Web accelerators, DNS accelerators, DNS caching utilities, and Spyblockers, can add static IP entries for the Windows Update Web site or for the Microsoft Update Web site to your Hosts file. This scenario can cause Windows Update or Microsoft Update to fail.

Lenovo IdeaPad... | Answered on May 09, 2019


Restart your computer & start tapping f/8 immediately and keep tapping until black screen comes up. Use the arrow keys to select safe mode the press enter. It will start up in safe mode in each corner, the icons are all out of shape and a help window will open. Close that window. Then go to: Start, Accessories, System Tools, right click System Restore & send to desk top.(The reason to do that will be to use it easier ANYTIME you have a problem.) Then do a system restore back to a time before you had the problem. That should resolve it. If not you will have to do a Recovery after saving everything you want to keep on a Flash Drive. On start, type recovery & go there & follow directions.

I’m happy to help further over the phone at https://www.6ya.com/expert/wynn_5ba0205233ebfc15

Lenovo IdeaPad... | Answered on Apr 16, 2019


It's a mechanical problem with the wiring and contacts along the edge of the screen. No "fix" except screen replacement.

Lenovo IdeaPad... | Answered on Apr 01, 2019


If laptop was bought a month ago, it may still be covered by store exchange policy. If so, just take it back to store for exchange. If you bought it with a credit card, it may also be covered by the credit card company for its exchange or repair. Also, if you bought an extended warranty when you did the purchase, it will cover not only repair but also replacement should repair not be possible. Finally, there is the manufacturer's warranty which typically is for one year from the date of purchase but you likely will have to ship at your expense to manufacturer's designated repair site.

If you choose to continue troubleshooting yourself, here are possible freezing causes...
1. hard disk drive has defective sectors (not likely but possible which is why there is exchange)
2. virus infection (pc usually come with a firewall and antivirus which you must activate)
3. conflict between two firewalls, two antivirus or two spyware/malware programs (suppose to only run one of each but often an antivirus program includes features like an internet security suite.)

On the 2nd Tuesday of every month, Microsoft releases a free tool to address virus infections. The tool is called Microsoft Windows Malicious Software Removal Tool. It is usually downloaded in an infected computer's hard drive but if this cannot be done, the tool can be loaded into a USB stick or thumbdrive on another computer then inserted into the infected computer's USB port to be run. Microsoft also has online tools to scan and remove malware. For more information and download go to .... http://www.microsoft.com/security/pc-security/malware-removal.aspx

Lenovo IdeaPad... | Answered on Mar 24, 2019


Sarthak Sharma and Carla Bunis want more answers
there are many ways to EJECT
1: the botton on the try , is marked EJECT
do so>>
2: the tiny hole on front of same tray use unbent paper clip, stuffed in hole and try ejects manually.even drive chassis in hand. by self.
3: windows is this ,not stated,but windows explorer
right click the DRIVE D:>? and click REJECT.
4: in windows, make sure the device manager does not list, the DVD as dead,red/yellow or unknown.
if device manager shows the drive missing or bad you need to get the new driver for it.
so right click the drive (be online) and click update drive.

no full model number stated, 330 is not full. number. so says Lenovo.

btw even a empty tray will eject.
if the disk is cracked or label fell , then only way
2 might work and cleaning the jam by HAND.
if way 2 fails.
only total dismantling the DVD drive can fix it.
true jams are hard work. ok?> physical world deal there.

not one poster here said, the button is dead.
saving this post from going to ALL wAYS it can fail and long.

Lenovo IdeaPad... | Answered on Feb 03, 2019


hi there.
Laptop performance slowing down, or the laptop isshutting off completely because the laptop is trying to protect itself from damage caused by an excessive heat build-up. ... There are times when a laptop will turn offbecause of a virus or malware, hardware or software problems/conflicts as well.2 Nov 2013

Don't panic!... Is your "laptop shutting off by itself" or "slowing down ...

https://www.youtube.com/watch?v=74agkgZdzkI
What is the problem if laptop shuts down automatically?If removing air doesn't fix shutdown issue, it is a faulty hardware (can be anything), related to overheating or serious power related failure, such as bad battery or adapter. Overheat issue will result in unit turning on, but shuts down after about the same time (i.e. 15 sec).29 Jun 2015My Laptop automatic shutdown in few seconds - Laptops - Laptop ...
What would cause a computer to keep shutting down?An overheating power supply, due to a malfunctioning fan, can cause a computer toshut off unexpectedly. Continuing to use the faulty power supply can result in damage to the computer and should be replaced immediately. ... Software utilities such as SpeedFan can also be used to help monitor fans in your computer.5 May 2017Computer turns off without warning - Computer Hope
How do I get my computer to stop shutting down?Cancel System Shutdown or Restart. You cannot cancel a restart or shutdown using the Shutdown Event Tracker Windows interface. It is only possible to perform this task from the command line. To cancel or abort system shutdown or restart, open Command Prompt, type shutdown /a within the time-out period and hit Enter.1 Apr 2013Stop, Cancel, Prevent, Abort System Shutdown in Windows 10/8/7www.thewindowsclub.com/abort-system-shutdown-windowsSearch for: How do I get my computer to stop shutting down?
or go to this link to find out more.
Laptop keeps shutting off after few minutes

Lenovo IdeaPad... | Answered on Jan 23, 2019


Hello, I believe you have a problem with the firmware, different factors can give you the same error; I recommend to do a factory reset (remember before to do back up in the external memory or cloud), then if still persist the issue, you can contact the customer services to get more support. https://support.lenovo.com/us/en/?menu-id=Technical_Support

Lenovo Yoga... | Answered on Jan 19, 2019


Lenovo ideapad 330S
330S-nnnnnn what is the sub number on model.
nnnnnn is 11 to 17 and up to 3 latters at the end.
4 years old max 2015 made.


answering for dead screen, no text, no lenovo logo icon on screen.
no prompts, and BIOS hot keys are dead. ok?

remove AC pack and all usb devices
push power button for 10 to 30 seconds and release
this is Forced cold power restart,
NOW is this a cure to the problem?> with power pack put back in? plugged end to end, AC wall to PC.
OK no is not:
remove AC power pack. unplug it)
next is the more hard, remove PC covers 10 screws. page 34
and unplug the battery connector.
as seen on page 36 of your service manual below.
then plug in the AC Power pack now.
does the PC run ok with no 4 year old battery inside?
end no battery test,what was the results now?

moving the battery inside any PC does not make it last longer, only harder to remove and service.
the price we pay for Light and thin.
"higher cost of ownership"

see page 36

https://download.lenovo.com/consumer/mobiles_pub/ideapad_300s-11ibr_hmm_201509.pdf


you asked I told.

Lenovo IdeaPad... | Answered on Jan 19, 2019


Disable all unnecessary programs that are running at startup. Use CCLEANER :http://www.filehippo.com/download_ccleaner/ To clean the junk from your machine. In TOOLS, STARTUP disable all unnecessary startup programs. In your broswer Disable/ Remove ALL TOOLBARS. In Manage Add-ons. ALSO, Run MALWAREBYTES to remove any malware: http://www.filehippo.com/download_malwarebytes_anti_malware/ . RUNN a FULL SCAN and DELETE ALL RESULTS. Open TASK MANAGER, PROCESSES, see what is using your CPU/Memory. That's a good place to start.Here are some tips: http://www.pcmag.com/article2/0,2817,2364937,00.asp

Lenovo IdeaPad... | Answered on Jan 15, 2019


Press Fn key and F7 key together

Lenovo IdeaPad... | Answered on Dec 06, 2018


HDMI is the best method as VGA is low density video. You may have to set up the laptop to send data output to the HDMI/VGA port (Out to the TV). Your manual should spell out the procedures to change from Computer Internal Video to Video OUT.

Lenovo IdeaPad... | Answered on Oct 24, 2018


Check the FAN for the processor it might be slow or jammed bec of dust

Lenovo IdeaPad... | Answered on Oct 23, 2018


Frequently Asked Questions - Crypto USB ' Integral Memory

www.integralmemory.com/faq/crypto-usb

Integral Memory PLCCRYPTO USB - Will an Integral AES security Flash Drive work in my digital ... CryptoUSB - Will my Mac compatible Integral Encrypted USB work on a Mac ... CRYPTOUSB -Why can't I open the 'Total Lock' user manual from the Total .... CRYPTO USB - Are Integral Crypto Drives compatible with Microsoft Surface tablet PCs ...Missing: lenovo ‎svolbro

582 Lumension Endpoint Security Version History since v 2.6

https://www.lumension.com/kb/582.aspx

Lenovo IdeaPad... | Answered on Oct 23, 2018

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