Konica Minolta Office Equipment & Supplies - Page 6 - Recent Questions, Troubleshooting & Support

Can you please describe the actual problem otherwise we can't help you.

it needs service, cleaning, head clean mode. a full cleaning service is need, call and get some from makers site?

remove the hard drive.

Replace the cyan toner cartridge but more then likely your cyan developer unit is bad or the cyan hopper is not feeding the cyan toner into the cyan developer unit. The hopper is what the toner go into. When you pull the toner out that hatch you see well below it the hopper that is where toner goes before getting into the developer unit.

no such code in the service manual Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

2.6.19 C0096: Image Transfer Belt pressure/retraction failure
2.6.20 C0098: Fusing Pressure Roller pressure/retraction failure
Relevant Electrical Parts
1st Image Transfer Retraction Position Sensor (PC12)
1st Image Transfer Pressure/Retraction Motor (M11)
Control Board (PWB-MC)
Step Action
WIRING DIAGRAM
Control Signal
Location
(Electrical
Component)
1
Check the M11 connector for proper connection
and correct as necessary.
— —
2 PC12 I/O check PWB-MC PJ3MC-6B (ON) 6-B
3
M11 operation check PWB-MC PJ5MC-1~4
(Pulse Output)
6-C
4 Change PWB-MC

Hi Lamgharni. see if this link helps you out. https://www.google.com/search?client=avast-a-1&sxsrf=ALiCzsbsfZD9VC3fdb5LnZ52HiY_jk_Pug:1663026260251&q=konica+minolta+bizhub+c3350+won%27t+print+colour&spell=1&sa=X&ved=2ahUKEwie7_nLt5D6AhUuQEEAHdOxA3gQBSgAegQIARA2&biw=1536&bih=714&dpr=1.25

Konica Minolta Bizhub C266 MFP PCL6 Driver 7.2.0.0 so what PC is it.? non told what OS on PC windows 7 to 11? connected via USB?????? that means the PC driver is bad, wrong or missing In what country are you. the UK drivers are at makers sites, but sites are by country so... why not ask maker for direct support and not use virus infected drives I see google finding endless now. direct from them on there specific website for your COUNTRY UK https://www.konicaminolta.co.uk/en-gb/support/customer-support

https://www.konicaminolta.eu/eu-en/support/download-centre

There is no 'ee102'. Call for Service. C5102 Description: Main motor malfunction • The main motor (M1) lock signal remains HIGH for a continuous 1-sec. period at any time 1 sec. after the main motor has started turning. Causes: Main motor (M1) Printer control board (PRCB) DC power supply (DCPU) Remedy: 1 Check the connector between M1-PRCB CN6 for proper connection and correct as necessary. 2 Check M1 for correct drive coupling and correct as necessary. 3 M1 operation check. PRCB CN6-7 (LOCK) 9-D 4 Change PRCB. 5 Change DCPU. CC102 Description: Controller - engine connection failure • The engine control system can not communicate with the controller. Causes: Printer control board (PRCB) Remedy: 1 Turn OFF and ON the power switch. 2 Change PRCB. https://www.google.com/search?q=Konica+Minolta+bizhub+165e+error+code+ee102 ..

Question edited for full 'make model (what it is)'. Question moved to make model category. See if there is a broken piece sitting in the bottom of the machine. It is small enough that you can turn it upside down and shake it. All machines have some type of guide rail and a positive lock at the end. https://www.google.com/search?q=1600w+printer+toner+cartridge+loose ..

Question edited into English. This is professional full size business machine, stop playing Service Technician and call in Minolta Service .

Phone the Konica Hotline to reset the password. https://www.google.com/search?q=Konica+Minolta+bizhub+364e+can%27t+login+service+mode+by+using+default+password ..

2009 old printer, and needs service that old and ignored. RTM read the manual first, at Konica? what country are you in, manuals and machine very by country./ ours is C360i (usa link only) https://kmbs.konicaminolta.us/products/multifunction/color-multi-function/bizhub-c360i-c300i-c250i/ scan/print/copy fax test 1 does the TEST page feature work? at keypad of C360 test 2 does copy work? classic mode? last step is tray 1 or 2, pick if tray2 is busted. on any thing like that we clean all paths in the printer and all sensors too cleaned, of paper dust, and chunks of same . clean it all . or call a tech , and that will be their first act the output tray ? is selection option ! for print modes. do so ?

It is a Business Machine, it has to have the counter connected because service contracts, contractual supplies agreements and warranty work depend on it. Reconnect it and forget about it. You can't disable it because it is programmed into the computer board that runs the printer. https://www.google.com/search?q=Konica+Minolta+C454+plug+in+counter ..

get it serviced (call) or RTM< the RTM read the service manual end.

needs ink RTM read the manual on how. and what ink works

call Konica for help. the whole thing needs a reset but maker may have backdoor PW call them.

RTM first read the manual to do service. or call for service

Question edited for spelling and full 'make model (what it is)'. Please don't type in all CAPS, it is considered SHOUTING and is hard to read. Question moved from Cellphones category. Check out the videos https://www.google.com/search?q=KONICA+MINOLTA+c360+disable+drawer+2 ..