Kodak Office Equipment & Supplies - Answered Questions & Fixed Issues
My kodak verite 55 printer says it is out of paper, but it is not. It also says the printer is not recognized. Any ideas?
- Check to make sure that the paper tray is loaded correctly and that the paper is not jammed in the printer.
- Make sure that the paper guides in the tray are adjusted correctly for the size of paper you are using.
- Check to see if the printer driver is up to date. Outdated printer drivers may cause the printer to not be recognized by the computer. You can download the latest driver from the Kodak website.
- Check the USB cable that connects the printer to the computer to ensure that it is properly connected and that there is no damage to the cable.
- Restart the printer and the computer and try to print again.
- If the issue persist, run the printer troubleshooter, it might help you to identify and fix the problem.
- If none of the above solutions work, it is possible that the printer's paper sensor is malfunctioning. In this case, contact Kodak customer service for further assistance.
It's important to follow the instructions carefully and if you have any doubts or difficulties, consult the printer's user manual or contact the manufacturer for assistance.
1/24/2023 7:31:57 AM •
Kodak Office...
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Answered
on Jan 24, 2023
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38 views
My Kodak Ektapro 5020 double plays every slide
Hi,
if you need to purchase a special slide, you can call Kodak directly and make the request. They can either direct you to the product on their website or one of their vendors. And for the double slide issue, I would suggest leaving a blank space between each slide as a round about solution. Otherwise, you can reference the product manual to help overcome this.
Thank you.
11/26/2022 3:21:04 AM •
Kodak Office...
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Answered
on Nov 26, 2022
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32 views
I cannot print a word document
You can try use a PDF print driver and see what is the output and Error.
Please post more information such as error and what happens when you try printing, if the PDF solution does not work
10/20/2022 9:48:59 AM •
Kodak Office...
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Answered
on Oct 20, 2022
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66 views
Not printing microsoft office documents, VIsta Software
Try to press the photo and copy at the same time it will print a diagnostic page
look how is the quality of the text.
if it prints very light or if it doesnt print open the access door and try to remove the ink cartridges and put it back again and make sure you hear a click sound after you put the cartridges back in and close the printer access door
try to print again a demo page press photo and copy and check if there is improvement
if no improvement open the kodak aio home center software click on the question mark(?) on the upper right corner and click on maintenance..then select printhead cleaning.After the printhead cleaning print again demo page (press photo and copy at the same time) if still no improvement on the quality of the text call the kodak hotline 1 800 421 6699..you might need a printhead replacement..
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